Patient SatisfactionNCT00293982
The Influence of Expectations on Patient Satisfaction in the Pediatric Emergency Department
A study testing Physician knowledge of parental expectations for the visit in people with Patient Satisfaction, run by Medical College of Wisconsin at 1 site in United States.
Trial summary
The purpose of this study is to determine whether physician knowledge of parental pre-visit expectations improves patient satisfaction in the pediatric emergency department. Read more about this study
- Who is it for?
- Ages 0 years and older
- Conditions the study is for
- Patient Satisfaction
- What is being tested?
- Physician knowledge of parental expectations for the visit
- Type of treatment
- Lifestyle or therapy programme
- How many people
- 948 participants
- Where
- 1 siteUnited States
- Study dates
- Jun 2004to Aug 2005
- Phase
- Interventional
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 0 years and older
- All sexes
- Child, Adult, Older adult
Who may be able to join
- Parent of child less than or equal to 18 years of age
Who cannot join
- Inability to understand the English language surveys
Trial locations and contacts
1 site in 1 country.
United States1 site
Children's Hospital of Wisconsin
Milwaukee, Wisconsin, 53226
About this study
The purpose of this study is to determine whether physician knowledge of parental pre-visit expectations improves patient satisfaction in the pediatric emergency department.
- Conditions
- Patient Satisfaction
- Being tested
- Physician knowledge of parental expectations for the visit
- Keywords
- Patient satisfaction, Patient expectations, Pediatric emergency department
- Medical subject headings
- Patient Satisfaction
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Physician knowledge of parental expectations for the visitBehavioural
What is being measured
The primary outcome is the main question the study is designed to answer.
Patient satisfaction as measured by:
1. ratings of overall care
2. willingness to recommend the ED
Secondary outcomes (1)
Ratings of degree to which expectations were met
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted20 Feb 2006 (estimated)
- Study startJun 2004
- Study completionAug 2005
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Patient SatisfactionStudies of the same condition, open and under way.
- More trials run by Medical College of WisconsinThe sponsor's other registered studies.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Allocation
- Randomised
- Intervention model
- Single group
- Masking
- None (open label)
- Enrolment
- 948 participants
Sponsor and investigators
- Lead sponsor
- Medical College of Wisconsin
- Sponsor type
- University, hospital or other
- Investigators
- Christopher D Spahr, MD, Principal investigator, Medical College of WisconsinDavid C Brousseau, MD, MS, Study director, Medical College of Wisconsin
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT00293982
- Sponsor's protocol ID
- CHW 04/22, HRRC 086-04
- Status last verified
- Feb 2005
- First submitted
- 17 Feb 2006
- Last updated
- 20 Feb 2006
- Results posted
- No
Study at a glance
From the registry record, last updated by the sponsor on 20 Feb 2006. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- The Influence of Expectations on Patient Satisfaction in the Pediatric Emergency Department
- ClinicalTrials.gov ID
- NCT00293982
- Acronym / sponsor ID
- CHW 04/22, HRRC 086-04
- Conditions
- Patient Satisfaction
- Keywords
- Patient satisfaction, Patient expectations, Pediatric emergency department
- Study type
- Interventional
- Recruitment status
- Completed
- Enrolment
- 948 participants
- Lead sponsor
- Medical College of WisconsinUniversity, hospital or other
- Study start
- Jun 2004
- Study completion
- Aug 2005
- First posted
- 20 Feb 2006 (estimated)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The purpose of this study is to determine whether physician knowledge of parental pre-visit expectations improves patient satisfaction in the pediatric emergency department.
Study design
- Allocation
- Randomised
- Intervention model
- Single group
- Masking
- None (open label)
Who may qualify
- Ages
- 0 years and older
- Sex
- All
- Age groups
- Child, Adult, Older adult
Key inclusion criteria (1 listed)
- Parent of child less than or equal to 18 years of age
Key exclusion criteria (1 listed)
- Inability to understand the English language surveys
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Physician knowledge of parental expectations for the visit | Behavioural | – |
Primary outcome
Patient satisfaction as measured by:
1. ratings of overall care
2. willingness to recommend the ED
1 secondary outcome
Ratings of degree to which expectations were met
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 20 Feb 2006.
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Christopher D Spahr, MD principal investigator
Medical College of Wisconsin
David C Brousseau, MD, MS study director
Medical College of Wisconsin
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Physician knowledge of parental expectations for the visit in people with Patient Satisfaction, run by Medical College of Wisconsin at 1 site in United States.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 1 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 20 Feb 2006. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Patient satisfaction as measured by:. The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 20 Feb 2006; AzTrials last refreshed its copy on 8 Nov 2026.