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no Specific Condition TargetedNCT02053844

Analyzing the Impact of the Now iKnow Health Care Price Transparency Tool

A study testing lottery for tool users to win a $500 prize and enhanced promotion of the tool to employers and members in people with no Specific Condition Targeted and Use of a Price Transparency Tool, run by Alison Galbraith at 1 site in United States.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

This project aims to assess the impact of a web-based health care cost and quality tool that is being implemented by a health plan for its members. The study will focus on members working for medium to large employers that have more than 90% of employees enrolled in deductible and tiered network health plans. Read more about this study

Who is it for?
Any age
What is being tested?
lottery for tool users to win a $500 prize and enhanced promotion of the tool to employers and members
Could I receive a placebo?
No, everyone receives an active treatment
How many people
81,000 participants
Where
1 siteUnited States
Study dates
Aug 2014to Dec 2015
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages Any age
  • All sexes
  • No healthy volunteers
  • Child, Adult, Older adult

Who may be able to join

  • Health plan members from employers with at least 40 subscribers, of which at least 90% are currently in deductible plans or tiered network plans, and of which at least 80% were in deductible or tiered network plans in the prior year

Who cannot join

  • Members in non-group accounts and members in Medicare plans; members in states outside Massachusetts, New Hampshire, or Maine

Trial locations and contacts

1 site in 1 country.

United States1 site
  • Harvard Pilgrim Health Care

    Wellesley, Massachusetts, 02481

Other trials in United States

About this study

This project aims to assess the impact of a web-based health care cost and quality tool that is being implemented by a health plan for its members. The study will focus on members working for medium to large employers that have more than 90% of employees enrolled in deductible and tiered network health plans. The study will use an interrupted time series (ITS) design that includes random allocation of half of these employers to a study arm that will receive enhanced promotion of the tool and a $500 lottery incentive for its use in order to increase take-up. With these two study groups (a "high-dose" group receiving enhanced promotion and a lottery, and a "low-dose" group receiving routine promotion of the tool), the study will be able to evaluate whether access to a price transparency tool leads to reduced costs and more value-driven member behavior, and whether extra promotion increases take-up.

Members in the high-dose group who use the tool will be eligible to enter a monthly lottery to win a $500 prize during the 12-month intervention period. In addition to the lottery, employers in the high-dose group will receive additional promotional strategies such as a mailing and messages through the plan's member web portal to promote the tool and the lottery, and e-mails and flyers for employers to promote the tool and lottery to employees.

The aims of this project are to: 1) examine take-up of the tool and factors that predict take-up; and 2) to examine the impact of the tool on total and out-of-pocket health care costs and utilization

Being tested
lottery for tool users to win a $500 prize, enhanced promotion of the tool to employers and members
Keywords
health care costs, quality of health care

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • lottery for tool users to win a $500 prizeOther

    Intervention group is eligible to enter a monthly lottery to win a $500 gift card if they use the tool each month.

  • enhanced promotion of the tool to employers and membersOther

    Intervention group also receives extra promotion of the tool through mailings, employer outreach, and automated phone calls

Study groups in NCT02053844
Study groupRoleWhat they receive
lottery and enhanced promotion of toolExperimentaltool users in the intervention arm will be eligible to enter a monthly lottery to win one of two monthly drawings of a $500 gift card, and will receive enhanced promotion of the tool (mailed promotion, promotional message on the member web portal, and promotion through employers to employees)
Receives: Other: lottery for tool users to win a $500 prize; Other: enhanced promotion of the tool to employers and members
usual promotion of the toolNo interventionRoutine promotion of the tool through newsletter and on health plan web site

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. mean per-member-per-month total health care costs

    employer level per-member-per-month total costs based on claims data

    Measured: monthly for 12 months

Secondary outcomes (3)
  1. percent of subjects using the tool

    Based on tool usage tracking data

    Measured: measured quarterly for 12 months

  2. mean per-member-per-month out-of-pocket costs

    employer level per-member-per-month out-of-pocket costs based on claims data

    Measured: monthly for 12 months

  3. per-member-per-month utilization of health care services

    Employer-level utilization of health services based on claims data, including emergency department visits, encounters, lab services, radiology services, inpatient hospitalizations, MRIs, prescriptions

    Measured: monthly for 12 months

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted4 Feb 2014 (estimated)
  2. Study startAug 2014
  3. Primary completionDec 2015
  4. Study completionDec 2015

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
Single blind
Who is masked
Outcomes assessor
Enrolment
81,000 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT02053844
Sponsor's protocol ID
5P30AG012810-20
Other IDs
5P01AG005842-27
Status last verified
Aug 2016
First submitted
31 Jan 2014
Last updated
19 Aug 2016
Results posted
No
Data monitoring committee
No
Individual data sharing
No

Questions about this trial

What is this clinical trial studying?

A study testing lottery for tool users to win a $500 prize and enhanced promotion of the tool to employers and members in people with no Specific Condition Targeted and Use of a Price Transparency Tool, run by Alison Galbraith at 1 site in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 1 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 19 Aug 2016. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

mean per-member-per-month total health care costs (time frame: monthly for 12 months). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 19 Aug 2016.

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