Health Services AccessibilityNCT02841930
ActionHealthNYC Research Study
A study testing ActionHealth NYC in people with Health Services Accessibility, run by New York City Department of Health and Mental Hygiene at 1 site in United States.
Trial summary
The ActionHealthNYC program is a year-long demonstration program to improve access to high quality health care for NYC resident immigrants who do not qualify for public insurance with incomes at or below 200% of the Federal Poverty Level (FPL). Read more about this study
- Who is it for?
- Ages 19 years and olderHealthy volunteers can take part
- Conditions the study is for
- Health Services Accessibility
- What is being tested?
- ActionHealth NYC
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 2,428 participants
- Where
- 1 siteUnited States
- Study dates
- 1 Jun 2016to 31 Dec 2024
- Phase
- Interventional
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 19 years and older
- All sexes
- Healthy volunteers accepted
- Adult, Older adult
Who may be able to join
- New York City residents who are uninsured, 19 and older and
- Not currently eligible for Medicaid, Essential Plan, or
- Not currently eligible for private insurance via federal insurance marketplace subsidies due to their immigration status.
Who cannot join
- Not a New York City resident
- Currently eligible for Medicaid, Essential Plan or private insurance at state exchange with federal subsidies
- Income above 200% of the federal poverty level (FPL)
- Enrollees are required to have the NYC Municipal identification card (IDNYC). If they do not have the card, however, they can obtain it and come back for enrollment.
Trial locations and contacts
1 site in 1 country.
United States1 site
New York City Department of Health and Mental Hygiene
Long Island City, New York, 11101
About this study
Official title: ActionHealthNYC: A Health Care Access Program for the Uninsured
The ActionHealthNYC program is a year-long demonstration program to improve access to high quality health care for NYC resident immigrants who do not qualify for public insurance with incomes at or below 200% of the Federal Poverty Level (FPL). The purpose of this study is to determine whether improved access and care coordination services provided through the ActionHealth NYC program allows participants to have easier access to healthcare (particularly primary care and preventive services) than non-participants.
Read the detailed description
The ActionHealthNYC program is a year-long demonstration program to improve access to high quality health care for NYC resident immigrants who do not qualify for public insurance with incomes at or below 200% of the Federal Poverty Level (FPL). Our goal in piloting the program and conducting the research study is to understand the following questions:
- For clients participating in the ActionHealthNYC program, do they report having easier access to health care?
- What are the differences in health care utilization for participants in the ActionHealthNYC program and those not in the program?
- Do the participants in the ActionHealthNYC program report fewer barriers to needed care when compared to those not in the program?
- Are the participants in the ActionHealthNYC program more likely to have received preventive services according to the United States Preventive Services Task Force (USPTF) or recommended services for those with a qualifying condition through their medical home?
- How does the likelihood of receiving a new diagnosis compare between the ActionHealthNYC member group and the study group?
- How does emergency department and hospital use compare between the ActionHealthNYC member group and the study group?
We will be conducting a randomized controlled trial (RCT) where we will be enrolling 2,400 people that meet the eligibility criteria and randomizing half into the ActionHealth NYC program. We will be employing a mixed methods approach to address differences between participants randomized to receive enhanced services through ActionHealthNYC (AHNYC) and those receiving usual care, utilizing surveys, secondary data analysis, key informant interviews and participant focus groups.
- Conditions
- Health Services Accessibility
- Being tested
- ActionHealth NYC
- Keywords
- Healthcare Access, Undocumented Immigrants, Primary Prevention
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
ActionHealth NYCOther
care coordination, covered preventive services, and standardized costs for ambulatory care
| Study group | Role | What they receive |
|---|---|---|
| Member | Experimental | The member group will be able to join ActionHealth NYC program, where they are assigned a primary care physician and have a standardized fee scale for services obtained in network. Laboratory, diagnostic, and specialty services can be obtained at network H+H locations. They will be offered recommended USPSTF A+B tests/screenings, HIV and TB screening (if indicated), and care coordination. If they are deemed "high risk," enhanced care coordination services will be offered. Receives: Other: ActionHealth NYC |
| Study | No intervention | The study group will be counseled on their options to access health care, including at public hospitals and community health centers. They will receive no additional services from the study. |
What is being measured
The primary outcome is the main question the study is designed to answer.
Improved access to healthcare
e.g. fewer delays in getting needed care
Measured: One year
Secondary outcomes (4)
Enhanced healthcare utilization
e.g. emergency department care utilization rate
Measured: One year
Reduced barriers to needed care
e.g. financial barriers
Measured: One year
Enhanced utilization of preventive services
Utilization of USPSTF recommended services through primary care home
Measured: One year
Increased number of new diagnoses
Measured: One year
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted22 Jul 2016 (estimated)
- Study start1 Jun 2016
- Primary completion30 Jun 2017
- Study completion31 Dec 2024
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Health Services AccessibilityStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Health services research
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Enrolment
- 2,428 participants (actual)
Sponsor and investigators
- Lead sponsor
- New York City Department of Health and Mental Hygiene
- Sponsor type
- Other government
- Collaborators
- American Institutes for Research, Public Health Solutions, The New York Academy of Medicine, New York City Health and Hospitals Corporation, New York City Human Resources Administration
- Responsible party
- Sponsor
- Investigators
- Rishi Sood, MPH, Principal investigator, New York City Department of Health and Mental Hygiene
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT02841930
- Sponsor's protocol ID
- NYCDOHMH IRB 16-020
- Status last verified
- Mar 2026
- First submitted
- 19 Jul 2016
- Last updated
- 30 Mar 2026
- Results posted
- No
- Data monitoring committee
- Yes
- Individual data sharing
- No
Study at a glance
From the registry record, last updated by the sponsor on 30 Mar 2026. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- ActionHealthNYC: A Health Care Access Program for the Uninsured
- ClinicalTrials.gov ID
- NCT02841930
- Acronym / sponsor ID
- NYCDOHMH IRB 16-020
- Conditions
- Health Services Accessibility
- Keywords
- Healthcare Access, Undocumented Immigrants, Primary Prevention
- Study type
- Interventional
- Recruitment status
- Completed
- Enrolment
- 2,428 participants (actual)
- Lead sponsor
- New York City Department of Health and Mental HygieneOther government
- Collaborators
- American Institutes for Research, Public Health Solutions, The New York Academy of Medicine, New York City Health and Hospitals Corporation, New York City Human Resources Administration
- Study start
- 1 Jun 2016 (actual)
- Primary completion
- 30 Jun 2017 (actual)
- Study completion
- 31 Dec 2024 (actual)
- First posted
- 22 Jul 2016 (estimated)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The ActionHealthNYC program is a year-long demonstration program to improve access to high quality health care for NYC resident immigrants who do not qualify for public insurance with incomes at or below 200% of the Federal Poverty Level (FPL). The purpose of this study is to determine whether improved access and care coordination services provided through the ActionHealth NYC program allows participants to have easier access to healthcare (particularly primary care and preventive services) than non-participants.
Detailed description
The ActionHealthNYC program is a year-long demonstration program to improve access to high quality health care for NYC resident immigrants who do not qualify for public insurance with incomes at or below 200% of the Federal Poverty Level (FPL). Our goal in piloting the program and conducting the research study is to understand the following questions:
- For clients participating in the ActionHealthNYC program, do they report having easier access to health care?
- What are the differences in health care utilization for participants in the ActionHealthNYC program and those not in the program?
- Do the participants in the ActionHealthNYC program report fewer barriers to needed care when compared to those not in the program?
- Are the participants in the ActionHealthNYC program more likely to have received preventive services according to the United States Preventive Services Task Force (USPTF) or recommended services for those with a qualifying condition through their medical home?
- How does the likelihood of receiving a new diagnosis compare between the ActionHealthNYC member group and the study group?
- How does emergency department and hospital use compare between the ActionHealthNYC member group and the study group?
We will be conducting a randomized controlled trial (RCT) where we will be enrolling 2,400 people that meet the eligibility criteria and randomizing half into the ActionHealth NYC program. We will be employing a mixed methods approach to address differences between participants randomized to receive enhanced services through ActionHealthNYC (AHNYC) and those receiving usual care, utilizing surveys, secondary data analysis, key informant interviews and participant focus groups.
Study design
- Primary purpose
- Health services research
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Member | Experimental | Other: ActionHealth NYCThe member group will be able to join ActionHealth NYC program, where they are assigned a primary care physician and have a standardized fee scale for services obtained in network. Laboratory, diagnostic, and specialty services can be obtained at network H+H locations. They will be offered recommended USPSTF A+B tests/screenings, HIV and TB screening (if indicated), and care coordination. If they are deemed "high risk," enhanced care coordination services will be offered. |
| Study | No intervention | –The study group will be counseled on their options to access health care, including at public hospitals and community health centers. They will receive no additional services from the study. |
Who may qualify
- Ages
- 19 years and older
- Sex
- All
- Healthy volunteers
- Accepted
- Age groups
- Adult, Older adult
Key inclusion criteria (3 listed)
- New York City residents who are uninsured, 19 and older and
- Not currently eligible for Medicaid, Essential Plan, or
- Not currently eligible for private insurance via federal insurance marketplace subsidies due to their immigration status.
Key exclusion criteria (4 listed)
- Not a New York City resident
- Currently eligible for Medicaid, Essential Plan or private insurance at state exchange with federal subsidies
- Income above 200% of the federal poverty level (FPL)
- Enrollees are required to have the NYC Municipal identification card (IDNYC). If they do not have the card, however, they can obtain it and come back for enrollment.
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| ActionHealth NYCcare coordination, covered preventive services, and standardized costs for ambulatory care | Other | Member |
Primary outcome
Improved access to healthcare
Time frame: One year
e.g. fewer delays in getting needed care
4 secondary outcomes
Enhanced healthcare utilization
Time frame: One year
Reduced barriers to needed care
Time frame: One year
Enhanced utilization of preventive services
Time frame: One year
Increased number of new diagnoses
Time frame: One year
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 30 Mar 2026.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Rishi Sood, MPH principal investigator
New York City Department of Health and Mental Hygiene
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing ActionHealth NYC in people with Health Services Accessibility, run by New York City Department of Health and Mental Hygiene at 1 site in United States.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 3 inclusion and 4 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 30 Mar 2026. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Improved access to healthcare (time frame: One year). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 30 Mar 2026.