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GlaucomaNCT02982629

Improving Access to Eye Care in Glaucoma Patients

A study testing Reminder letter Intervention in people with Glaucoma, run by Wills Eye.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

1. To design and develop a prospective, randomized pilot study utilizing information from electronic medical records to address follow-up adherence and reduce the gap between recommended and actual follow-up adherence in patients with glaucoma. 2. Read more about this study

Who is it for?
Ages 21 years and olderHealthy volunteers can take part
Conditions the study is for
Glaucoma
What is being tested?
Reminder letter Intervention
Could I receive a placebo?
Yes, some participants may receive a placebo
How many people
250 participants
Where
No sites listed yet
Study dates
Mar 2013to Nov 2013
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 21 years and older
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Who may be able to join

  • Attended Wills Eye Glaucoma Clinic from 9/1/12 and 10/31/13

Who cannot join

  • Any medical condition that would preclude the subject from providing reliable and valid data.
  • Recommended to f/u in less than 1 month time period.

About this study

Official title: Improving Access to Eye Care in Glaucoma Patients a Prospective, Controlled, Randomized Trial

  1. To design and develop a prospective, randomized pilot study utilizing information from electronic medical records to address follow-up adherence and reduce the gap between recommended and actual follow-up adherence in patients with glaucoma.
  2. To evaluate the impact of a telephone-based intervention on follow-up adherence in patients with glaucoma using a randomly assigned comparison with usual care.
Read the detailed description

The Wills Eye Health System (WEHS) proposes to conduct a pilot study to evaluate the feasibility and effectiveness of a telephone-based intervention to improve rates of follow-up exams in patients with glaucoma. The prospective, randomized, controlled trial entitled "Improving Access to Eye Care in Patients with Glaucoma" will utilize cohort data from 2013 electronic medical record information to reduce the gap between recommended and actual follow-up utilization of eye care services in glaucoma patients. Patients with glaucoma will be recruited from the Wills Eye Glaucoma clinic who were seen between 3/1/13 and 10/31/13. A recall list will be generated for patients who have scheduled follow-up appointments from 9/1/13 to 11/30/13. These patients will be randomly assigned to the "Usual Care" group or "Intervention" group. The primary outcome will be successful attendance at a follow-up appointment within an appropriate time frame. This intervention is based on a CDC funded project at Wills to improve access to eye care in patients with diabetes. Thus, this pilot study will test the efficacy of a telephone-based intervention to improve follow-up adherence in patients with glaucoma by improving access to eye care.

Conditions
Glaucoma
Being tested
Reminder letter Intervention
Keywords
Glaucoma, Eye Care, Community Outreach
Medical subject headings
Glaucoma

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Reminder letter InterventionBehavioural

    Patients in this group receive letters and phone calls to reschedule missed follow-up appointments.

Study groups in NCT02982629
Study groupRoleWhat they receive
Usual CarePlacebo comparatorPatients in this group do not receive any letters or phone calls after missing follow-up appointment.
Receives: Behavioral: Reminder letter Intervention
Reminder Letter InterventionActive comparatorPatients in this group receive letters and phone calls after missing follow-up appointment to reschedule the appointment.
Receives: Behavioral: Reminder letter Intervention

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Adherence to Follow-Up

    Whether patients adhere to follow-up appointments at 28 weeks.

    Measured: 28 weeks

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted5 Dec 2016 (estimated)
  2. Study startMar 2013
  3. Primary completionNov 2013
  4. Study completionNov 2013

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Other
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
250 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT02982629
Sponsor's protocol ID
410005727
Status last verified
Dec 2023
First submitted
6 Aug 2015
Last updated
13 Dec 2023
Results posted
No
Data monitoring committee
No
Individual data sharing
Yes: A total of 8 papers have been published. Results will be uploaded by 2016.

Publications

  • Hark LA, Johnson DM, Berardi G, Patel NS, Zeng L, Dai Y, Mayro EL, Waisbourd M, Katz LJ. A randomized, controlled trial to test the effectiveness of a glaucoma patient navigator to improve appointment adherence. Patient Prefer Adherence. 2016 Sep 8;10:1739-48. doi: 10.2147/PPA.S108391. eCollection 2016.

    PubMed 27660423

Questions about this trial

What is this clinical trial studying?

A study testing Reminder letter Intervention in people with Glaucoma, run by Wills Eye.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 1 inclusion and 2 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 13 Dec 2023. Status can change between updates, so confirm with the study contact before making plans.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. Some participants in this study may receive a placebo. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Adherence to Follow-Up (time frame: 28 weeks). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT02982629, which also lists 1 linked publication.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 13 Dec 2023; AzTrials last refreshed its copy on 5 Nov 2026.

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