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Mental HealthNCT03204643

Evaluation of Behavioral Health-Virtual Patient Navigation Team (BH-VPN)

A study testing BH-VPN in people with Mental Health, run by Wake Forest University Health Sciences at 6 sites in United States.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

Patients who present to one of the participating EDs with a telepsychiatric consult performed will be treated and followed per the behavioral health virtual patient navigation pathway (BH-VPN) or usual care. Read more about this study

Who is it for?
Ages 18 years and olderHealthy volunteers can take part
Conditions the study is for
Mental Health
What is being tested?
BH-VPN
Could I receive a placebo?
No, everyone receives an active treatment
How many people
637 participants
Where
6 sitesUnited States
Study dates
12 Jun 2017to 31 Mar 2018
Phase
Interventional
Are there results?
Yes, posted in the registrySummary in the doctors' view

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Who may be able to join

  • Present at a participating ED
  • Completed telepsychiatric consult as captured in the EMR
  • Completed telepsychiatric consult Monday - Friday during Navigator's potential hours of operation.

Who cannot join

  • None per the protocol

Trial locations and contacts

6 sites in 1 country.

6 sites in 1 country

United States6 sites
  • Carolinas Medical Center Mercy

    Charlotte, North Carolina, 28207

  • Carolinas Healthcare System - Pineville

    Charlotte, North Carolina, 28210

  • Carolinas Healthcare System University

    Charlotte, North Carolina, 28262

  • Carolinas Healthcare System Steele Creek

    Charlotte, North Carolina, 28278

  • Carolinas Healthcare System Huntersville

    Huntersville, North Carolina, 28078

  • Carolinas Healthcare System - Union

    Monroe, North Carolina, 28112

Other trials in United States

About this study

Official title: An Evaluation of ED to Admission Conversion Among Patients With a Telepsychiatric Consult Who Are Followed by a Behavioral Health - Virtual Patient Navigation Team

Patients who present to one of the participating EDs with a telepsychiatric consult performed will be treated and followed per the behavioral health virtual patient navigation pathway (BH-VPN) or usual care. The BH-VPN is inclusive of several components which will all be consistently applied to patients randomized to the intervention, as well as having access to behavioral health trained patient navigators. These key components are often deployed inconsistently as a part of usual care, but per the intervention, will be completed in totality for subjects who are assigned to and participate in the BH-VPN plan.

This study includes a qualitative sub-study to measure perceptions of the impact of the BH-VPN on readmission rates and patient outcomes, experiences with the services provided by the BH-VPN, and provider and clinician ideas for how to improve the services provided by the BH-VPN.

Conditions
Mental Health
Being tested
BH-VPN
Medical subject headings
Psychological Well-Being

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • BH-VPNBehavioural

    A bundle of usual care components, applied consistently and completely, along with access to behavioral health specific patient navigators and navigation services.

Study groups in NCT03204643
Study groupRoleWhat they receive
BH-VPNExperimentalA bundle of usual care components applied consistently and completely, plus access to mental health trained patient navigators and navigation services.
Receives: Behavioral: BH-VPN
Usual CareNo interventionThe standard intervention (Control - Usual Care) is given in this population. May contain some of the BH-VPN components.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Emergency Department to Inpatient Conversion Rate

    admission from the Emergency Department with behavioral health consult completed, to an inpatient or observation setting.

    Measured: 5 days

Secondary outcomes (3)
  1. Quality, Comfort, and Care (QCC) Defined Readmission Rate

    readmission within 30 days to the same facility

    Measured: 30 days

  2. Patient-centric (Protocol Defined) Readmission Rate

    readmission within 30 days to any facility which Carolinas Healthcare System have access to the data

    Measured: 30 days

  3. Utilization of Healthcare Services Post-discharge From Emergency Department

    Number of Emergency Department, inpatient, observation encounters

    Measured: 45 days

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted2 Jul 2017
  2. Study start12 Jun 2017
  3. Primary completion14 Feb 2018
  4. Study completion31 Mar 2018

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
637 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT03204643
Sponsor's protocol ID
00021808
Status last verified
Jan 2020
First submitted
28 Jun 2017
Last updated
21 Apr 2022
Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No

Publications

  • Roberge J, McWilliams A, Zhao J, Anderson WE, Hetherington T, Zazzaro C, Hardin E, Barrett A, Castro M, Balfour ME, Rachal J, Krull C, Sparks W. Effect of a Virtual Patient Navigation Program on Behavioral Health Admissions in the Emergency Department: A Randomized Clinical Trial. JAMA Netw Open. 2020 Jan 3;3(1):e1919954. doi: 10.1001/jamanetworkopen.2019.19954.

    PubMed 31995214

Questions about this trial

What is this clinical trial studying?

A study testing BH-VPN in people with Mental Health, run by Wake Forest University Health Sciences at 6 sites in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 3 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 21 Apr 2022. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 6 sites in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

Yes. Results are posted in the registry (first posted 2 Oct 2019). A summary is in the For doctors view, and the full results are on ClinicalTrials.gov.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Emergency Department to Inpatient Conversion Rate (time frame: 5 days). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT03204643, which also lists 1 linked publication.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 21 Apr 2022.

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