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Appendectomy, LaparoscopicNCT03258177

Virtual Visits (Utilization of Virtual Care in Postoperative Patients to Improve the Patient Experience)

A study testing Virtual Visit in people with Appendectomy, Laparoscopic and Cholecystectomy, Laparoscopic, run by Wake Forest University Health Sciences at 1 site in United States.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

The purpose of this study is to implement and evaluate postoperative virtual care visits for patients who undergo a laparoscopic appendectomy, laparoscopic cholecystectomy, or robotic cholecystectomy. Read more about this study

Who is it for?
Ages 18 to 90 years
What is being tested?
Virtual Visit
Could I receive a placebo?
No, everyone receives an active treatment
How many people
460 participants
Where
1 siteUnited States
Study dates
18 Aug 2017to 10 May 2020
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 to 90 years
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Willing to comply with all study procedures and be available for the duration of the study
  • English speaking
  • Able to read
  • Have an email address
  • Scheduled to undergo a laparoscopic appendectomy, laparoscopic cholecystectomy or robotic cholecystectomy OR have undergone an unplanned (urgent or emergent) laparoscopic appendectomy, laparoscopic cholecystectomy, or robotic cholecystectomy
  • Have surgery performed by a surgeon at either Carolinas Medical Center-Main or Carolinas Medical Center- Mercy who provides emergency general surgery clinical coverage
  • Live in North Carolina or South Carolina

Who cannot join

  • Unable to complete a virtual visit (due to lack of appropriate technology, necessary technology skills, other);
  • Medical condition, laboratory finding, or physical exam finding that precludes participation (patients at high risk for complications, particularly those with perforated appendicitis, patients with active cocaine abuse)
  • Postoperative length of stay greater than or equal to 4 days
  • Discharged with drains that need to be removed at a postoperative visit
  • Admitted from or discharged to assisted living facility, skilled nursing facility, or location other than home
  • Have chronic pain for which the participant takes narcotic medication

Trial locations and contacts

1 site in 1 country.

United States1 site
  • Atrium Health- Carolinas Medical Center

    Charlotte, North Carolina, 28203

Other trials in United States

About this study

Official title: Utilization of Virtual Care in Postoperative Patients to Improve the Patient Experience

The purpose of this study is to implement and evaluate postoperative virtual care visits for patients who undergo a laparoscopic appendectomy, laparoscopic cholecystectomy, or robotic cholecystectomy. The investigators aim to better understand whether postoperative virtual care visits will not result in a greater composite measure of the occurrence of hospital encounters within Atrium Health (AH) for the 30 days following surgery than standard in-person clinic care. The investigators also aim to better understand whether postoperative virtual care visits provide time and cost savings, and provide equal or improved patient satisfaction and convenience.

Read the detailed description

Participants will be randomized to complete either a postoperative follow-up visit using virtual care technology or by attending a standard in-person visit at the clinic. The virtual visit uses a camera-enabled device and internet access to provide live access to the medical professional. Surveys to assess patient satisfaction and convenience will be administered by email on the day of the postoperative follow-up visit. Additional information including demographics, hospital encounters within 30 days of surgery, length of time of the follow-up visit, travel cost and time, whether additional follow-up care is required, and complications after surgery will be collected to evaluate postoperative virtual care visits. Subject participation in the study will end after follow-up care is complete or at 30 days, whichever occurs last.

Being tested
Virtual Visit
Keywords
Virtual Visits, Telehealth

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Virtual VisitOther

    Participants will be given information about how to enroll in virtual care. Participants will use their own camera-enabled device with internet connection to see and speak to the medical professional in real-time and complete the virtual follow-up visit.

Study groups in NCT03258177
Study groupRoleWhat they receive
Virtual Visit GroupExperimentalParticipants assigned to the virtual visit group will receive a virtual visit as their postoperative follow-up visit.
Receives: Other: Virtual Visit
Standard In-person GroupNo interventionParticipants assigned to the standard in-person group will receive an in-person follow-up visit as their postoperative follow-up visit.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Composite measure of the occurrence of hospital encounters

    composite measure of the occurrence of hospital encounters for the 30 days following surgery including all-cause and any-site inpatient, observational, and emergency department visits within Carolinas HealthCare System

    Measured: from date of surgery until the date of 30 days after surgery

Secondary outcomes (7)
  1. Postoperative follow-up visit time length in minutes

    total time of postoperative follow-up visit in minutes

    Measured: date of follow-up visit, approximately 14 days after date of surgery

  2. Patient satisfaction score

    self-reported patient satisfaction rating for follow-up visit assessed by survey

    Measured: date of follow-up visit, approximately 14 days after date of surgery

  3. Patient convenience score

    self-reported patient convenience rating for follow-up visit assessed by survey

    Measured: date of follow-up visit, approximately 14 days after date of surgery

  4. Rate of postoperative follow-up

    percent of patients who receive a postoperative follow-up visit

    Measured: date of follow-up visit, approximately 14 days after date of surgery

  5. Rate of postoperative no-shows

    percent of scheduled postoperative follow-up appointments in which patients do not complete

    Measured: date of follow-up visit, approximately 14 days after date of surgery

  6. Patient travel time to clinic in minutes

    total patient travel time from home to postoperative follow-up clinic in minutes

    Measured: date of follow-up visit, approximately 14 days after date of surgery

  7. Patient cost savings in dollars

    Patient gas cost savings for travel from home to postoperative follow-up clinic

    Measured: date of follow-up visit, approximately 14 days after date of surgery

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted23 Aug 2017
  2. Study start18 Aug 2017
  3. Primary completion10 Apr 2020
  4. Study completion10 May 2020

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
460 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT03258177
Sponsor's protocol ID
IRB00082477
Other IDs
07-17-14E
Status last verified
Sep 2021
First submitted
20 Aug 2017
Last updated
10 Aug 2022
Results posted
No
Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No

Publications

  • Harkey K, Connor CD, Wang H, Kaiser N, Matthews BD, Kelz R, Reinke CE. View from the Patient Perspective: Mixed-Methods Analysis of Post-Discharge Virtual Visits in a Randomized Controlled Trial. J Am Coll Surg. 2021 Nov;233(5):593-605.e4. doi: 10.1016/j.jamcollsurg.2021.07.688. Epub 2021 Sep 9.

    PubMed 34509613
  • Harkey K, Kaiser N, Zhao J, Hetherington T, Gutnik B, Matthews BD, Kelz RR, Reinke CE. Postdischarge Virtual Visits for Low-risk Surgeries: A Randomized Noninferiority Clinical Trial. JAMA Surg. 2021 Mar 1;156(3):221-228. doi: 10.1001/jamasurg.2020.6265.

    PubMed 33439221

Questions about this trial

What is this clinical trial studying?

A study testing Virtual Visit in people with Appendectomy, Laparoscopic and Cholecystectomy, Laparoscopic, run by Wake Forest University Health Sciences at 1 site in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 7 inclusion and 6 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 10 Aug 2022. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Composite measure of the occurrence of hospital encounters (time frame: from date of surgery until the date of 30 days after surgery). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT03258177, which also lists 2 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 10 Aug 2022.

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