All Orthopedic DisordersNCT03686735
Patient Satisfaction Scales
An observational study of All Orthopedic Disorders and New or Follow-up Patients, run by University of Texas at Austin at 6 sites in United States.
Trial summary
This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients. Read more about this study
- Who is it for?
- Ages 18 to 89 years
- Conditions the study is for
- All Orthopedic Disorders, New or Follow-up Patients
- What is being tested?
- 5 anchors and numbers, 5 anchors and no numbers and Visual analog scale with 3 anchors and numbers
- How many people
- 256 participants
- Where
- 6 sitesUnited States
- Study dates
- 22 Jun 2018to 2 Mar 2019
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 to 89 years
- All sexes
- Adult, Older adult
Study population: All new and follow-up patients seeing an upper- or lower-extremity surgeon will be invited to enroll at the end of their visit.
Who may be able to join
- All new or return patients seeing a UE / LE surgeon
- Age 18-89
- Able to provide informed consent
- English speaking
- UT Health Austin Musculoskeletal Institute, Austin Regional Clinic, Seton Institute for Plastic and Reconstructive Surgery, Orthopaedic Specialists of Austin, Texas Orthopedics, and ATX Ortho.
Who cannot join
- Not fluent in English
Trial locations and contacts
6 sites in 1 country.
6 sites in 1 country
United States6 sites
Austin Regional Clinic
Austin, Texas, 78705
Texas Orthopedics
Austin, Texas, 78705
HTB Musculoskeletal Institute
Austin, Texas, 78712
Seton Institute for Plastic and Reconstructive Surgery
Austin, Texas, 78731
Orthopedic Specialists of Austin
Austin, Texas, 78751
ATX Ortho
Austin, Texas, 78756
About this study
Official title: How to Measure Patient Satisfaction
This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients.
- Being tested
- 5 anchors and numbers, 5 anchors and no numbers, Visual analog scale with 3 anchors and numbers, Visual analog scale with 3 anchors and no numbers
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
5 anchors and numbersOther
How helpful was this visit? 0 This visit was not helpful at all
1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had
5 anchors and no numbersOther
How helpful was this visit? This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit One of the most helpful doctor visits I have ever had
Visual analog scale with 3 anchors and numbersOther
How helpful was this visit? 0 neutral/50 100 Least helpful visit Most helpful visit
Visual analog scale with 3 anchors and no numbersOther
How helpful was this visit?
This visit was not Neither useless nor One of the most helpful doctor helpful at all helpful visit visits I have ever had
| Study group | Role | What they receive |
|---|---|---|
| Satisfaction measure 1 | 25% of the cohort Receives: Other: 5 anchors and numbers | |
| Satisfaction measure 2 | 25% of the cohort Receives: Other: 5 anchors and no numbers | |
| Satisfaction measure 3 | 25% of the cohort Receives: Other: Visual analog scale with 3 anchors and numbers | |
| Satisfaction measure 4 | 25% of the cohort Receives: Other: Visual analog scale with 3 anchors and no numbers |
What is being measured
The primary outcome is the main question the study is designed to answer.
Patient satisfaction scale 1
How helpful was this visit? Scale 1 has 5 anchors and numbers
Scored from 0-10:
0 This visit was not helpful at all
1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had
Higher scores indicate more satisfaction
Measured: Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 2
How helpful was this visit? Scale 2 has 5 anchors and no numbers visible for the participant
Scored from 0-10:
0 This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit 10 One of the most helpful doctor visits I have ever had
Higher scores indicate more satisfaction
Measured: Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 3
How helpful was this visit? Scale 3 is a visual analog scale with 3 anchors and numbers
Scored from 0-100:
0 Least helpful visit 50 neutral 100 Most helpful visit
Higher scores indicate more satisfaction
Measured: Immediately after the visit. Through study completion, approximately 6 months.
Patient satisfaction scale 4
How helpful was this visit? Scale 4 is a visual analog scale with 3 anchors and no numbers visible for the participant
Scored from 0-100:
0 This visit was not helpful at all 50 Neither useless nor helpful visit 100 One of the most helpful doctor visits I have ever had
Higher scores indicate more satisfaction
Measured: Immediately after the visit. Through study completion, approximately 6 months.
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted27 Sep 2018
- Study start22 Jun 2018
- Primary completion1 Mar 2019
- Study completion2 Mar 2019
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for All Orthopedic DisordersStudies of the same condition, open and under way.
- More trials run by University of Texas at AustinThe sponsor's other registered studies.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Cohort
- Time perspective
- Prospective
- Enrolment
- 256 participants (actual)
Sponsor and investigators
- Lead sponsor
- University of Texas at Austin
- Sponsor type
- University, hospital or other
- Responsible party
- Principal investigator, David Ring, University of Texas at Austin
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT03686735
- Sponsor's protocol ID
- 2018-04-0039
- Status last verified
- Mar 2019
- First submitted
- 9 Aug 2018
- Last updated
- 8 Mar 2019
- Results posted
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Study at a glance
From the registry record, last updated by the sponsor on 8 Mar 2019. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- How to Measure Patient Satisfaction
- ClinicalTrials.gov ID
- NCT03686735
- Acronym / sponsor ID
- 2018-04-0039
- Study type
- Observational
- Recruitment status
- Completed
- Enrolment
- 256 participants (actual)
- Lead sponsor
- University of Texas at AustinUniversity, hospital or other
- Study start
- 22 Jun 2018 (actual)
- Primary completion
- 1 Mar 2019 (actual)
- Study completion
- 2 Mar 2019 (actual)
- First posted
- 27 Sep 2018 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients.
Study design
- Observational model
- Cohort
- Time perspective
- Prospective
- Number of arms
- 4
| Arm | Type | Receives |
|---|---|---|
| Satisfaction measure 1 | – | Other: 5 anchors and numbers25% of the cohort |
| Satisfaction measure 2 | – | Other: 5 anchors and no numbers25% of the cohort |
| Satisfaction measure 3 | – | Other: Visual analog scale with 3 anchors and numbers25% of the cohort |
| Satisfaction measure 4 | – | Other: Visual analog scale with 3 anchors and no numbers25% of the cohort |
Who may qualify
- Ages
- 18 to 89 years
- Sex
- All
- Age groups
- Adult, Older adult
- Study population
- All new and follow-up patients seeing an upper- or lower-extremity surgeon will be invited to enroll at the end of their visit.
Key inclusion criteria (5 listed)
- All new or return patients seeing a UE / LE surgeon
- Age 18-89
- Able to provide informed consent
- English speaking
- UT Health Austin Musculoskeletal Institute, Austin Regional Clinic, Seton Institute for Plastic and Reconstructive Surgery, Orthopaedic Specialists of Austin, Texas Orthopedics, and ATX Ortho.
Key exclusion criteria (1 listed)
- Not fluent in English
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| 5 anchors and numbersHow helpful was this visit? 0 This visit was not helpful at all 1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had | Other | Satisfaction measure 1 |
| 5 anchors and no numbersHow helpful was this visit? This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit One of the most helpful doctor visits I have ever had | Other | Satisfaction measure 2 |
| Visual analog scale with 3 anchors and numbersHow helpful was this visit? 0 neutral/50 100 Least helpful visit Most helpful visit | Other | Satisfaction measure 3 |
| Visual analog scale with 3 anchors and no numbersHow helpful was this visit? This visit was not Neither useless nor One of the most helpful doctor helpful at all helpful visit visits I have ever had | Other | Satisfaction measure 4 |
Primary outcome
Patient satisfaction scale 1
Time frame: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 1 has 5 anchors and numbers Scored from 0-10: 0 This visit was not helpful at all 1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction
Patient satisfaction scale 2
Time frame: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 2 has 5 anchors and no numbers visible for the participant Scored from 0-10: 0 This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit 10 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction
Patient satisfaction scale 3
Time frame: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 3 is a visual analog scale with 3 anchors and numbers Scored from 0-100: 0 Least helpful visit 50 neutral 100 Most helpful visit Higher scores indicate more satisfaction
Patient satisfaction scale 4
Time frame: Immediately after the visit. Through study completion, approximately 6 months.
How helpful was this visit? Scale 4 is a visual analog scale with 3 anchors and no numbers visible for the participant Scored from 0-100: 0 This visit was not helpful at all 50 Neither useless nor helpful visit 100 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 8 Mar 2019.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
The record lists no contact. Use the official record to reach the sponsor.
6 sites in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of All Orthopedic Disorders and New or Follow-up Patients, run by University of Texas at Austin at 6 sites in United States.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 5 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 8 Mar 2019. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 6 sites in United States. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Patient satisfaction scale 1 (time frame: Immediately after the visit. Through study completion, approximately 6 months.). The study lists 4 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 8 Mar 2019.