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Arthritis, RheumatoidWORKWELLNCT03942783

WORKWELL: Testing Work Advice for People With Arthritis

A study testing WORKWELL in people with Arthritis, Rheumatoid and Arthritis, Psoriatic, run by University of Salford at 18 sites in United Kingdom.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

Background: Inflammatory arthritis (IA) causes work disability, absenteeism (sick leave) and presenteeism (reduced productivity) at high cost to individuals, employers and society. A trial of job retention vocational rehabilitation (VR) amongst people with IA in the US showed that VR reduced work disability. Read more about this study

Who is it for?
Ages 18 to 68 years
What is being tested?
WORKWELL
Could I receive a placebo?
No, everyone receives an active treatment
How many people
249 participants
Where
18 sitesUnited Kingdom
Study dates
22 Mar 2019to 30 Apr 2024
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 to 68 years
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Adults (i.e. aged ≥ 18 years)
  • diagnosed with RA, UIA or PsA by a Rheumatology Consultant. (Undifferentiated Inflammatory Arthritis is defined as: persistent synovitis in more than one small joint of the hand, without any other known cause, but the person does not yet meet all the diagnostic criteria for RA. Participants can have co-morbidities (which may also be related to having RA, UIA or PsA, for example, osteoarthritis, fibromyalgia, heart condition, mild to moderate anxiety or depression; or are unrelated, e.g. diabetes.
  • In paid work (full or part-time, self-employed or contractual work) for at least 15 hours per week.
  • Participants may be on sick leave at the time of screening BUT this must be for less than 4 weeks duration and not planned or likely to extend for longer than 4 weeks.
  • Able to read and understand English.
  • Score ≥10 on the RA-Work Instability Scale (RA-WIS), a measure of mismatch between the person's abilities and their job demands.
  • Able to attend the participating site for WORKWELL appointments, if allocated to that group
  • Able to provide informed consent.

Who cannot join

  • on extended sick leave (i.e. > 4 weeks). The WORKWELL intervention is designed for people currently in work. Long-term sick leave is defined as being > 4 weeks [NICE, 2009b].
  • Already planning to retire due to age or to take early retirement (for any health or non-health reason) within the next 12 months (i.e. within the trial follow-up period)
  • planning to move out of area within the next 3 months and therefore would be unable to attend for WORKWELL sessions if allocated to that group (as treatment may not be completed in time).
  • already receiving or awaiting VR services from Access to Work or a Vocational Rehabilitation company. These services conduct work assessments as part of VR provision. (Those receiving work services from other sources (e.g. occupational health or human resources in their organisation, online advice from Fit for Work) may still be recruited as VR provision can be of varied quality and this will be considered as "usual care."
  • Employed in the armed forces (as they could be stationed overseas during the trial period. The armed services also have their own Vocational Rehabilitation service.

Trial locations and contacts

18 sites in 1 country.

18 sites in 1 country

United Kingdom18 sites
  • Barnsley Hospitals NHS Foundation Trust

    Barnsley, Yorkshire, S75 2EP

  • Northern Devon Healthcare NHS Trust

    Barnstaple, Devon, EX31 4JB

  • Royal United Hospitals Bath NHS Foundation Trust

    Bath, Wiltshire, BA1 1RL

  • North Bristol NHS Trust

    Bristol, Avon, BS10 5NB

  • The Royal Wolverhampton NHS Trust

    Cannock, Staffordshire, WS11 5XY

  • Cardiff and Vale UHB: LLandough Hospital

    Cardiff, Vale of Glamorgan, CF64 2XX

  • Aneurin Bevan University Health Board

    Chepstow, Monmouthshire, NP16 5YX

  • Countess of Chester Hospital NHS Foundation Trust

    Chester, Cheshire, CH2 1UL

  • Northumbria Healthcare NHS Foundation Trust

    Hexham, Northumberland, NE46 1QJ

  • NHS Fife

    Kirkcaldy, Fife, KY1 2ND

  • The Leeds Teaching Hospitals NHS Trust

    Leeds, Yorkshire, LS7 4SA

  • Manchester University NHS Foundation Trust

    Manchester, Greater Manchester, M13 9WL

  • Newcastle Upon Tyne Hospitals NHS Trust.

    Newcastle upon Tyne, Co Tyne and Wear, NE7 7DN

  • Oxford University Hospitals NHS Foundation Trust

    Oxford, Oxfordshire, OX3 7HE.

  • Salford Royal NHS Foundation Trust

    Salford, Greater Manchester, M6 8HD

  • St Helens and Knowsley Teaching Hospitals NHS Trust

    St Helens, Merseyside, WA9 3DA

  • Sherwood Forest Hospitals NHS Foundation Trust

    Sutton in Ashfield, Nottinghamshire, NG17 4JL

  • Worcestershire Acute Hospitals NHS Trust

    Worcester, Worcestershire, WR5 1DD

Other trials in United Kingdom

About this study

Official title: A Randomised Controlled Trial of Job Retention Vocational Rehabilitation for Employed People With Inflammatory Arthritis: the WORKWELL Trial.

Background: Inflammatory arthritis (IA) causes work disability, absenteeism (sick leave) and presenteeism (reduced productivity) at high cost to individuals, employers and society. A trial of job retention vocational rehabilitation (VR) amongst people with IA in the US showed that VR reduced work disability. However, it is unknown whether this approach transfers to the United Kingdom (UK) with a different social and welfare structure. Previously, we modified the VR for the UK, funded by Arthritis Research UK (the WORKWELL programme) and demonstrated it to be deliverable and acceptable in a feasibility trial. Our aim now is to move to the definitive UK trial testing the effectiveness and cost-effectiveness of WORKWELL.

Methods: A multicentre randomized controlled trial will be conducted. Employed people with rheumatoid, psoriatic or inflammatory arthritis (n=240), with concerns about continuing working due to arthritis, will be randomized to receive WORKWELL or control (written advice). WORKWELL includes individualised VR (maximum 4.5 hours over several months): assessing work problems; encouraging arthritis self-management in the workplace; addressing ergonomics; considering fatigue and stress management; providing orthoses and educating on employment rights and support services, assistive technology and work modifications. It also includes psychological and disclosure support, workplace visits and employer liaison (as applicable). Outcomes will be assessed at 0, 6 and 12 months by questionnaire. The primary outcome is the Work Limitations Questionnaire-25 (measuring presenteeism: summed score) at 12 and 36 months, with cost-effectiveness analysis at 12 months.

Discussion: If effective and cost-effective, WORKWELL can be rolled out in Rheumatology services to help improve the quality and duration of people with arthritis' working lives.

Read the detailed description

Background Work problems are common in people with inflammatory arthritis (IA). In rheumatoid arthritis (RA) 33% stop working within two years and 50% within 10 years. Work difficulties include: pain (particularly hand pain); fatigue; unadapted work environments, equipment and work schedules; poor work self-efficacy (i.e. lack of confidence about working); job strain; limited use of self-management strategies; and limited support from employers and work colleagues. Two USA trials of brief (3 hours) job retention vocational rehabilitation (VR) identified job loss was postponed by modifying such factors. A UK proof-of-principle trial (n=32) identified 10 hours (minimum) of VR reduced work instability. VR is not routinely available in the NHS and Rheumatology departments. It is unclear from the evidence if brief VR provided by therapists is effective and cost-effective in the UK.

Aims

  1. Assess if there is a difference in work presenteeism between people with RA, undifferentiated IA (UIA) or psoriatic arthritis (PsA) who receive either: usual care, written work self-help information plus brief VR (WORKWELL) provided by a therapist trained in providing VR; or usual care and written work self-help information only (WP1).
  2. To assess if there are differences in self-reported work instability, work, activity limitations, work productivity, absenteeism, work status, work self-efficacy, health status, NHS and societal costs between people receiving WORKWELL or written work self-help information only (WP1)
  3. To assess the cost-effectiveness of WORKWELL from the perspective of: the NHS using health-related quality of life as the primary outcome; the employer using presenteeism as the primary outcome; and the employer using health-related quality of life as the primary outcome and including presenteeism as a cost. (WP5)
  4. To update and evaluate a VR programme for occupational therapists and physiotherapists to help them keep people with RA, IA or PsA in work (WP2).
  5. To measure fidelity to the WORKWELL intervention (WP3).
  6. To understand the social and structural context in which the intervention is delivered and to identify factors which may influence the quality of implementation (WP3).
  7. Investigate contextual factors influencing participants' presenteeism (WP4).

Design A pragmatic, multi-centre individually randomised controlled trial (RCT) comparing the effects of brief VR (intervention) with written self-help advice only (control). Cost-effectiveness and process evaluations will also be conducted.

Methodology Employed people with RA/ UIA/ PsA who have concerns about being able to continue to work in future due to arthritis, will be consented into the study. They will complete a baseline questionnaire (hard copy or online according to participant preference) and will then be randomly allocated in equal numbers, stratified by participants' job skill levels, to either intervention or control groups. Participants (in both groups) will be mailed a self-help work information pack. Participants' in the intervention group will be referred to receive the WORKWELL intervention from a trained occupational therapist/ physiotherapist. The Lancashire Clinical Trials Unit (CTU: University of Central Lancashire) will contact participants monthly by text/ e-mail/ telephone to identify numbers of days on sick leave. Six months after completing the baseline questionnaire, participants will complete a short postal/online questionnaire including presenteeism, productivity health status measures and resource data. At 12 months, participants will complete a third postal/online questionnaire with most of the measures collected at baseline. Two sub-samples from the intervention and control groups will be interviewed: employed participants about their views of VR; and any unemployed/ retired due to ill-health participants about factors contributing to job loss. At 36 months, participants will complete a fourth postal/online questionnaire with some of the key work status measures collected at baseline. Two sub-samples from the intervention and control groups will be interviewed: employed participants about their views of VR; and any unemployed/ retired due to ill-health participants about factors contributing to job loss.

Planned Sample Size 240 people will be recruited from 18 sites. On completion of the trial, qualitative interviews will be completed with 15 employed participants and up to 7 (if any) unemployed / early retired through ill-health from the intervention group. WORKWELL participants' line managers/employers will also be interviewed (where possible: n=10). WORKWELL Therapists and their line managers will also be interviewed (one each from each site, or less if data saturation is reached (n=18 for each).

Analyses Statistical analyses will investigate differences in outcomes at 12 and 36 months after baseline between intervention and control groups using mixed effects linear, logistic or ordinal logistic regression modelling, adjusted for baseline values and stratification variables (as applicable). The primary outcome is the summed score of the Combined Work Activities Limitations Scale -Work Limitations Questionnaire-25 (a measure of work presenteeism) at 12 and 36 months after baseline assessment. The health economic analysis will be conducted from the UK National Health Service (NHS) and employer perspectives. Interviews will be thematically analysed. Records will be analysed using content analysis.

Being tested
WORKWELL, Control
Keywords
work rehabilitation, vocational rehabilitation, occupational therapy, rehabilitation, presenteeism, employment
Medical subject headings
Arthritis, Rheumatoid, Arthritis, Psoriatic, Arthritis

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • WORKWELLOther

    Also called Vocational rehabilitation, Work rehabilitation

    Individualised, tailored work advice and work/vocational rehabilitation, including self-management and job modifications.

  • ControlOther

    Also called written work self-help information pack

    Published arthritis work booklets;written guidance on work problem identification; potential actions

Study groups in NCT03942783
Study groupRoleWhat they receive
Control GroupActive comparatorThe control group will receive a written work self-help information pack plus usual care. The pack includes published arthritis patient information booklets about work; a decision-tree flowchart; information about the UK Equality Act. The self-help information pack is mailed to the participants by the CTU following randomisation. Usual care consists of: prescribed medication; attending Rheumatology clinics; referral to rehabilitation, as and when deemed necessary from the Rheumatology clinic, but not including work advice. Any rehabilitation required will be provided as normal, e.g. provision of exercise, self-management education, activities of daily living advice, psychosocial support.
Receives: Other: Control
WORKWELL GroupExperimentalThe same as the Control Group (i.e. self-help information pack, plus usual care) PLUS the WORKWELL intervention. This consists of, on average, 4.5 hours contact, including: a structured work assessment; identification of work-related barriers and priority problems; collaborative treatment planning with the participant; a range of self-management, work advice and job modifications appropriate to the individual participant's problems; goal setting and action planning; and a 30 minute telephone review to identify progress with goals at the end of treatment.
Receives: Other: WORKWELL

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Combined Work Activities Limitations Scale - Work Limitations Questionnaire-25

    Measure of presenteeism (i.e. productivity at work). Scale range 0-111Higher values indicate worse outcome

    Measured: Change between 0 to 12 months; 0 to 36 months

Secondary outcomes (10)
  1. Rheumatoid Arthritis Work Instability Scale

    Measure of the degree of mismatch between functional abilities and workplace demands. Scale range 0-23. Higher scores indicate worse problems.

    Measured: Change 0 to 12 months

  2. Work status

    Options are whether in full- or part-time work; early retired; retired; unemployed

    Measured: Change between 0 and 12 months; 0 to 36 months

  3. Absenteeism

    Number of days sick leave/month. Total number of sick days over 12 month period is calculated.

    Measured: Monthly for 12 months

  4. Work Self-Efficacy Scale

    Confidence about working; 0-10 scale; higher scores indicate greater confidence

    Measured: Change 0 to 12 months

  5. Work Productivity and Activity Impairment Scale

    Measures time off on sick leave or for any other reason, hours worked; health problems effect on work productivity and ability to do other daily activities; percentage absenteeism - all in the last 7 days.

    WPAI outcomes are expressed as impairment percentages, with higher numbers indicating greater impairment and less productivity, i.e., worse outcomes, as follows:

    Scoring instructions available at: http://www.reillyassociates.net/WPAI_Scoring.html

    Measured: Change 0 to 12 months

  6. Short Form-12 (SF-12) Health Survey

    Physical and mental health.

    Measured: Change 0 to 12 months

  7. EuroQol Five Dimensions QuestionnaireEQ5DL-5

    Quality of Life Scale

    Measured: Change 0 to 12 months.

  8. Rheumatoid Arthritis Impact of Disease Scale

    Domains of impact of RA: coping, helplessness, fatigue, physical function, sleep, global assessment and pain.

    RAID final value = (pain NRS value (range 0-10) x 0.21) + (function NRS value (range 0-10) x 0.16) + (fatigue NRS value (range 0-10) x 0.15) + (phys well being NRS value (range 010) x 0.12) + (sleep NRS value (range 0-10) x 0.12) + (emotional well being NRS value (range 0-10) x 0.12) + (coping NRS value (range 0-10) x 0.12).

    Thus, the range of the final RAID value is 0-10 where higher figures indicate worse status.

    Measured: Change 0 to 12 months

  9. RA Disease Activity Index-5

    The RADAI contains five items on global disease activity during the past 6 months (item 1), current disease activity as measured by swollen and tender joints (item 2), current amount of arthritis pain (item 3), current duration of morning stiffness (item 4) and current number of tender joints in a joint list (item 5). The first three items are scored on an 11-point numerical rating scale, with verbal anchors from ''no disease activity''/''no pain'' (score 0) to ''extreme disease activity''/''extreme pain'' (score 10). The last two items are scored on a seven-point (item 4) and four-point (item 5) verbal rating scale.

    Measured: Change 0 to 12 months

  10. Health Resource Use Questionnaire

    Measure of health resource use (secondary and primary care; social care; private health care)

    Measured: cumulative health recourse use over 12 months

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted8 May 2019
  2. Study start22 Mar 2019
  3. Primary completion30 Apr 2024
  4. Study completion30 Apr 2024

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Treatment
Allocation
Randomised
Intervention model
Parallel groups
Model description
The WORKWELL trial is a definitive, pragmatic, patient-blinded, multi-centre superiority randomised parallel group trial of: a) WORKWELL compared to b) written work self-help advice in people with RA, UIA or PsA. Both groups will continue to receive usual care. The primary endpoint is the summed score of the Work Limitations Questionnaire-25 (a measure of work presenteeism) at 12 months after baseline assessment. 2022 update: An extension to the study had been approved to complete a 36 month follow-up.
Masking
Double blind
Who is masked
Investigator, Outcomes assessor
Enrolment
249 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT03942783
Sponsor's protocol ID
UoSWORKWELL1.1
Acronym
WORKWELL
Status last verified
Mar 2025
First submitted
8 Sep 2018
Last updated
1 Apr 2025
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
Yes: UK Work Environment Survey (work assessment: already open access). Workwell Solutions Manual to be shared at end of trial (open access).

Publications

  • Battista S, Parker J, Ching A, Culley J, Long S, Heard A, Hammond A, Radford K, Holland P, O'Neill T, Walker-Bone K, Prior Y. WORKWELL process evaluation: qualitative data analyses of the participant interviews at 12- and 36-month follow-ups. Rheumatol Adv Pract. 2025 Mar 14;9(2):rkaf034. doi: 10.1093/rap/rkaf034. eCollection 2025.

    PubMed 40124973
  • Hammond A, Sutton C, Cotterill S, Woodbridge S, O'Brien R, Radford K, Forshaw D, Verstappen S, Jones C, Marsden A, Eden M, Prior Y, Culley J, Holland P, Walker-Bone K, Hough Y, O'Neill TW, Ching A, Parker J. The effect on work presenteeism of job retention vocational rehabilitation compared to a written self-help work advice pack for employed people with inflammatory arthritis: protocol for a multi-centre randomised controlled trial (the WORKWELL trial). BMC Musculoskelet Disord. 2020 Sep 10;21(1):607. doi: 10.1186/s12891-020-03619-1.

    PubMed 32912199
  • Sutton CJ, Cotterill S, Forshaw D, Rhodes S, Haig A, Hammond A. Randomised evaluation of pre-notification of trial participants before self-report outcome data collection to improve retention: SWAT86. Res Methods Med Health Sci. 2022 May 7;3(4):107-115. doi: 10.1177/26320843221098427. eCollection 2022 Sep.

    PubMed 41908263
  • Hammond A, Radford KA, Ching A, Prior Y, O'Brien R, Woodbridge S, Culley J, Parker J, Holland P. The Workwell trial: protocol for the process evaluation of a randomised controlled trial of job retention vocational rehabilitation for employed people with inflammatory arthritis. Trials. 2022 Nov 9;23(1):937. doi: 10.1186/s13063-022-06871-z.

    PubMed 36352479
  • Ching A, Parker J, Haig A, Sutton CJ, Cotterill S, Forshaw D, Culley J, Hammond A. Job retention vocational rehabilitation for employed people with inflammatory arthritis: adaptations to the WORKWELL trial due to the impact of the COVID-19 pandemic. Trials. 2022 Dec 20;23(1):1030. doi: 10.1186/s13063-022-06941-2.

    PubMed 36539794
  • Hammond A, Parker J, Cotterill S, Sutton C, Mirza S, Ching A, O'Neill TW, Holland F, Marsden A, Holland P, Radford K, Verstappen SMM, Eden M, Dalal G, Battista S, Culley J, Walker-Bone K, Woodbridge S, O-Brien R, Hough Y, Prior Y. The WORKWELL programme: a randomized controlled trial of job retention vocational rehabilitation for people with inflammatory arthritis. Rheumatology (Oxford). 2026 Aug 1;65(8):keag373. doi: 10.1093/rheumatology/keag373.

    PubMed 42467833
  • Hammond A, O'Brien R, Woodbridge S, Prior Y, Ching A, Culley J, Parker J. Upskilling Rheumatology Occupational Therapists in Work Rehabilitation: An Evaluation of a Job Retention Vocational Rehabilitation Training Course (the Workwell Trial). Musculoskeletal Care. 2025 Mar;23(1):e70067. doi: 10.1002/msc.70067.

    PubMed 40022440
  • Hammond A, O'Brien R, Woodbridge S, Parker J, Ching A. The Work Experience Survey - Rheumatic conditions (United Kingdom): Psychometric properties and identifying the workplace barriers of employed people with inflammatory arthritis receiving vocational rehabilitation. Musculoskeletal Care. 2023 Dec;21(4):1578-1591. doi: 10.1002/msc.1835. Epub 2023 Oct 25.

    PubMed 37876334

Questions about this trial

What is this clinical trial studying?

A study testing WORKWELL in people with Arthritis, Rheumatoid and Arthritis, Psoriatic, run by University of Salford at 18 sites in United Kingdom.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 8 inclusion and 5 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 1 Apr 2025. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 18 sites in United Kingdom. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Combined Work Activities Limitations Scale - Work Limitations Questionnaire-25 (time frame: Change between 0 to 12 months; 0 to 36 months). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT03942783, which also lists 8 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 1 Apr 2025.

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