Health EducationNCT03989401
Effect of Multi-media Health Education on Nurses' Workload and Patient's Satisfaction
A study testing Multimedia video health education in people with Health Education, run by Hepatopancreatobiliary Surgery Institute of Gansu Province at 1 site in China.
Trial summary
Assessing whether multi-media health education reduce nurse workload and does not decrease the satisfaction of patients in surgical ward when admission. Read more about this study
- Who is it for?
- Ages 18 to 75 years
- Conditions the study is for
- Health Education
- What is being tested?
- Multimedia video health education
- Type of treatment
- Pill or oral medicine
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 184 participants
- Where
- 1 siteChina
- Study dates
- 10 Sep 2019to 30 Dec 2022
- Phase
- Interventional
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 to 75 years
- All sexes
- No healthy volunteers
- Adult, Older adult
Who may be able to join
- Patients older than 18 years with general diseases and who need surgical treatment
- Primary school or above education history, with clear awareness, can cooperate with the collection of clinical data, and can communicate in Chinese
- Patients who signed the informed consent
Who cannot join
- Patients with visual and hearing impairment
- Patients with mental illness, dementia and other mental disorders
- Patients with complications of heart, brain and nephropathy
- Patients who cannot take care of themselves
- Emergency and critically ill patients
- Patients participated other research
Trial locations and contacts
1 site in 1 country.
About this study
Official title: If Muti-media Health Education Reduces the Workload of Nurses Without Affecting Patient's Satisfaction:a Perspective Randomized Controlled Trial
Assessing whether multi-media health education reduce nurse workload and does not decrease the satisfaction of patients in surgical ward when admission.
Read the detailed description
Operation usually causes severe physical and mental stress to the patients, mainly because of fear and anxiety caused by patients worrying about the uncertainty about surgery, and finally affecting the patient's surgical efficacy and recovery. This is the main reason in terms of surgical nurse workload is much more than those internal medicine nurse.
As a major part of nursing work, health education has especially important to patients. The quality and efficiency of health education directly affects the rehabilitation of patients. It can help patients correctly understand the relevant knowledge of disease and master the skills of recovery.
At present, the health education in surgery department is mainly carried out by oral face-to-face communication and guidance from admission nurses. This kind of education method showed time-consuming and laborious.In addition, oral guidance is more reliable on nurse ability of expression and acknowledgement. Multimedia-based health education is an update mode combined with audio-visual stimulation and patients' own participation. Mobile terminal makes patient more acceptable, flexible, standardized in receiving the health education during hospitalization. This prospective study is aimed to assess whether multimedia-video education could reduce nurse workload and do not decrease the satisfaction of surgical patients.
- Conditions
- Health Education
- Being tested
- Multimedia video health education
- Keywords
- Nurse, Workload, Multimedia, Patients Satisfaction, Surgery, Health Education
- Medical subject headings
- Health Education
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Multimedia video health educationOther
The experimental group conducted multimedia video education while admission.
| Study group | Role | What they receive |
|---|---|---|
| Multimedia video education | Experimental | The experimental group conducted multimedia video education while admission. Receives: Other: Multimedia video health education |
| None multimedia video education | No intervention | The control group conducted usual nursing of oral face-to-face education on admission. |
What is being measured
The primary outcome is the main question the study is designed to answer.
Nursing workload
Daily working hours for admission nurses on patients guidance on the first 24 hours in hospital, include the length of guidance time and the inquiry times.
Measured: 1 month
The satisfaction of patients, family members, doctors and nurses about health education: Questionnaire
The questionnaires were designed by ourselves according to relevant research and literature, to quantify the level of satisfaction on admission health education for patients and family members, and also doctors and nurses .
The patients and family members satisfaction questionnaire has 11 satisfaction questions, which scored on a scale of 1-5(one to five stars, one star represents unsatisfactory, five stars represent highly satisfactory). The scores range from 11-55.
- 11-21 Unsatisfactory
- 22-32 Not quite satisfactory
- 33-43 Generally satisfactory
- 44-55 Highly satisfactory
The doctors and nurses satisfaction questionnaire has 15 satisfaction questions, which scored on a scale of 1-5(one to five stars, one star represents unsatisfactory, five stars represent highly satisfactory). The scores range from 15-75.
- 15-29 Unsatisfactory
- 30-44 Not quite satisfactory
- 45-59 Generally satisfactory
- 60-75 Highly satisfactory
Measured: 1 month
Secondary outcomes (3)
Patients' anxiety level before and after health education: Zung Self Rating Anxiety Scale（SAS）
The Zung Self-Rating Anxiety Scale (SAS) is an anxiety measure designed by William WK Zung to quantify the level of anxiety for patients experiencing anxiety related symptoms.
The self-administered test has 20 questions. Each question is scored on a scale of 1-4 (none or a little of the time, some of the time, good part of the time, most of the time). There are fifteen questions worded toward increasing anxiety levels and five questions worded toward decreasing anxiety levels.
The scores range from 20-80.
- 20-44 Normal Range
- 45-59 Mild to Moderate Anxiety Levels
- 60-74 Marked to Severe Anxiety Levels
- 75-80 Extreme Anxiety Levels
Measured: 1 month
Inquiry times on health education content of patients family members
The exactly times of patient's family members ask nursing staff for health education content.
Measured: 1 month
The times of patients and their family members watched the health education videos
The times of patients and their family members watched the health education videos.
Measured: 1 month
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted18 Jun 2019
- Study start10 Sep 2019
- Primary completion30 Dec 2022
- Study completion30 Dec 2022
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Publications (3)Papers the sponsor has linked to this study.
- Other trials for Health EducationStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Health services research
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- Double blind
- Who is masked
- Investigator, Outcomes assessor
- Enrolment
- 184 participants (actual)
Sponsor and investigators
- Lead sponsor
- Hepatopancreatobiliary Surgery Institute of Gansu Province
- Sponsor type
- University, hospital or other
- Responsible party
- Principal investigator, Jia Yao, Hepatopancreatobiliary Surgery Institute of Gansu Province
- Investigators
- Jia Yao, Ph. D., Principal investigator, Hepatopancreatobiliary Surgery Institute of Gansu Province
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT03989401
- Sponsor's protocol ID
- Multi-media health education
- Status last verified
- Apr 2023
- First submitted
- 14 Jun 2019
- Last updated
- 12 Apr 2023
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Publications
Jacob C, Sanchez-Vazquez A, Ivory C. Clinicians' Role in the Adoption of an Oncology Decision Support App in Europe and Its Implications for Organizational Practices: Qualitative Case Study. JMIR Mhealth Uhealth. 2019 May 3;7(5):e13555. doi: 10.2196/13555.
PubMed 31066710Hindi AMK, Seston EM, Bell D, Steinke D, Willis S, Schafheutle EI. Independent prescribing in primary care: A survey of patients', prescribers' and colleagues' perceptions and experiences. Health Soc Care Community. 2019 Jul;27(4):e459-e470. doi: 10.1111/hsc.12746. Epub 2019 Mar 18.
PubMed 30884013Yang L, Qin Z, Yao J, Xu H, Tian J, Ren Y, Wang H, Meng W. Enhancing patient satisfaction and reducing nurse workload: the impact of multimedia health education in a prospective single-center randomized controlled trial. Front Med (Lausanne). 2025 Feb 19;12:1400061. doi: 10.3389/fmed.2025.1400061. eCollection 2025.
PubMed 40046935
Study at a glance
From the registry record, last updated by the sponsor on 12 Apr 2023. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- If Muti-media Health Education Reduces the Workload of Nurses Without Affecting Patient's Satisfaction:a Perspective Randomized Controlled Trial
- ClinicalTrials.gov ID
- NCT03989401
- Acronym / sponsor ID
- Multi-media health education
- Conditions
- Health Education
- Keywords
- Nurse, Workload, Multimedia, Patients Satisfaction, Surgery, Health Education
- Study type
- Interventional
- Recruitment status
- Completed
- Enrolment
- 184 participants (actual)
- Lead sponsor
- Hepatopancreatobiliary Surgery Institute of Gansu ProvinceUniversity, hospital or other
- Study start
- 10 Sep 2019 (actual)
- Primary completion
- 30 Dec 2022 (actual)
- Study completion
- 30 Dec 2022 (actual)
- First posted
- 18 Jun 2019 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
Assessing whether multi-media health education reduce nurse workload and does not decrease the satisfaction of patients in surgical ward when admission.
Detailed description
Operation usually causes severe physical and mental stress to the patients, mainly because of fear and anxiety caused by patients worrying about the uncertainty about surgery, and finally affecting the patient's surgical efficacy and recovery. This is the main reason in terms of surgical nurse workload is much more than those internal medicine nurse.
As a major part of nursing work, health education has especially important to patients. The quality and efficiency of health education directly affects the rehabilitation of patients. It can help patients correctly understand the relevant knowledge of disease and master the skills of recovery.
At present, the health education in surgery department is mainly carried out by oral face-to-face communication and guidance from admission nurses. This kind of education method showed time-consuming and laborious.In addition, oral guidance is more reliable on nurse ability of expression and acknowledgement. Multimedia-based health education is an update mode combined with audio-visual stimulation and patients' own participation. Mobile terminal makes patient more acceptable, flexible, standardized in receiving the health education during hospitalization. This prospective study is aimed to assess whether multimedia-video education could reduce nurse workload and do not decrease the satisfaction of surgical patients.
Study design
- Primary purpose
- Health services research
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- Double blind (investigator, outcomes assessor)
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Multimedia video education | Experimental | Other: Multimedia video health educationThe experimental group conducted multimedia video education while admission. |
| None multimedia video education | No intervention | –The control group conducted usual nursing of oral face-to-face education on admission. |
Who may qualify
- Ages
- 18 to 75 years
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Adult, Older adult
Key inclusion criteria (3 listed)
- Patients older than 18 years with general diseases and who need surgical treatment
- Primary school or above education history, with clear awareness, can cooperate with the collection of clinical data, and can communicate in Chinese
- Patients who signed the informed consent
Key exclusion criteria (6 listed)
- Patients with visual and hearing impairment
- Patients with mental illness, dementia and other mental disorders
- Patients with complications of heart, brain and nephropathy
- Patients who cannot take care of themselves
- Emergency and critically ill patients
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Multimedia video health educationThe experimental group conducted multimedia video education while admission. | Other | Multimedia video education |
Primary outcome
Nursing workload
Time frame: 1 month
Daily working hours for admission nurses on patients guidance on the first 24 hours in hospital, include the length of guidance time and the inquiry times.
The satisfaction of patients, family members, doctors and nurses about health education: Questionnaire
Time frame: 1 month
The questionnaires were designed by ourselves according to relevant research and literature, to quantify the level of satisfaction on admission health education for patients and family members, and also doctors and nurses . The patients and family members satisfaction questionnaire has 11 satisfaction questions, which scored on a scale of 1-5(one to five stars, one star represents unsatisfactory, five stars represent highly satisfactory). The scores range from 11-55. * 11-21 Unsatisfactory * 22-32 Not quite satisfactory * 33-43 Generally satisfactory * 44-55 Highly satisfactory The doctors and nurses satisfaction questionnaire has 15 satisfaction questions, which scored on a scale of 1-5(one to five stars, one star represents unsatisfactory, five stars represent highly satisfactory). The scores range from 15-75. * 15-29 Unsatisfactory * 30-44 Not quite satisfactory * 45-59 Generally satisfactory * 60-75 Highly satisfactory
3 secondary outcomes
Patients' anxiety level before and after health education: Zung Self Rating Anxiety Scale（SAS）
Time frame: 1 month
Inquiry times on health education content of patients family members
Time frame: 1 month
The times of patients and their family members watched the health education videos
Time frame: 1 month
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 12 Apr 2023.
- Results publication: PubMed 31066710Jacob C, Sanchez-Vazquez A, Ivory C. Clinicians' Role in the Adoption of an Oncology Decision Support App in Europe and Its Implications for Organizational Practices: Qualitative Case Study. JMIR Mhealth Uhealth. 2019 May 3;7(5):e13555. doi: 10.2196/13555.
- Results publication: PubMed 30884013Hindi AMK, Seston EM, Bell D, Steinke D, Willis S, Schafheutle EI. Independent prescribing in primary care: A survey of patients', prescribers' and colleagues' perceptions and experiences. Health Soc Care Community. 2019 Jul;27(4):e459-e470. doi: 10.1111/hsc.12746. Epub 2019 Mar 18.
- Derived from this study: PubMed 40046935Yang L, Qin Z, Yao J, Xu H, Tian J, Ren Y, Wang H, Meng W. Enhancing patient satisfaction and reducing nurse workload: the impact of multimedia health education in a prospective single-center randomized controlled trial. Front Med (Lausanne). 2025 Feb 19;12:1400061. doi: 10.3389/fmed.2025.1400061. eCollection 2025.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Jia Yao, Ph. D. principal investigator
Hepatopancreatobiliary Surgery Institute of Gansu Province
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Multimedia video health education in people with Health Education, run by Hepatopancreatobiliary Surgery Institute of Gansu Province at 1 site in China.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 3 inclusion and 6 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 12 Apr 2023. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in China. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Nursing workload (time frame: 1 month). The study lists 2 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
On the ClinicalTrials.gov record for NCT03989401, which also lists 3 linked publications.
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 12 Apr 2023.