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Colon PolypNCT04344964

Endoscopy-related Phone Consultation During the COVID-19 Outbreak

An observational study of Colon Polyp and Colon Disease, run by Austin Health at 1 site in Australia.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

The aim of this study is to evaluate patient and consultant experiences with phone consultations for endoscopy-related outpatient appointments during the COVID-19 outbreak. Read more about this study

Who is it for?
Ages 18 years and olderHealthy volunteers can take part
What is being tested?
None - NA
How many people
186 participants
Where
1 siteAustralia
Study dates
15 Apr 2020to 3 Jul 2020
Phase
Observational
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Study population: Patients that have been submitted or were ordered any endoscopic procedure (e.g. capsule endoscopy, enteroscopy, endoscopic mucosal resection) within Austin Health - Victoria - Australia.

Who may be able to join

  • Patients booked for an outpatient consultation in the Post-Endoscopy clinic or Advanced Endoscopy clinic
  • Consultation determined to be held over the phone as per preventive measures due to the COVID-19 outbreak
  • Age > 18 years
  • Ability to give informed consent

Who cannot join

  • Phone consultation done with a relative as per patient's preference or inability to talk over the phone
  • Patient that is deemed as confused/not able to understand
  • Unwilling/unable to participate in the post-consultation survey

Trial locations and contacts

1 site in 1 country.

Australia1 site
  • Austin Health

    Melbourne, Victoria, 3084

Other trials in Australia

About this study

Official title: Endoscopy-related Phone Consultation During the COVID-19 Outbreak: Impact on Attendance and Patient/Consultant Perspectives From a Tertiary Australian Hospital

The aim of this study is to evaluate patient and consultant experiences with phone consultations for endoscopy-related outpatient appointments during the COVID-19 outbreak.

Read the detailed description

Telephone consultations as a method for telehealth do not provide visual cues and limit interpretation of visual signs such as visualization of skin lesions. However, the need of such feedback is almost non-existent for endoscopy-related consultations as their purpose is focused. The main foci of endoscopy-related outpatient clinics are two: 1 - inform and consent the patient for an endoscopic procedure that is to be done in the near future; 2 - explain the results of a recent procedure already performed and which has a copy provided to the patient. Therefore, phone consultations might be a good fit for endoscopy-related outpatient clinics. The practicalities and indications for the use of phone consults has been described by van Galen \& Car (2018) and fit the above description.

Patients will be invited to participate only after the consultation have been finalised and all questions regarding the endoscopic procedure to be done/that was done have been clarified. Patients and consultants will fill questionnaires to evaluate the phone consultation.

The primary outcome will the the comparison of "failed to attend" (FTA) occurrences compared to a similar period of the past year. Secondary outcomes will be patients' and consultants' satisfaction with the phone consultation.

Being tested
None - NA
Medical subject headings
Colonic Polyps, Colonic Diseases, Gastroesophageal Reflux, Esophageal and Gastric Varices

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • None - NAOther

    Observational study

Study groups in NCT04344964
Study groupRoleWhat they receive
Phone consult groupInformation collected prospectively on FTA patients and questionnaire (satisfaction)
Receives: Other: None - NA
Face-to-face consult groupInformation collected retrospectively on FTA patients
Receives: Other: None - NA

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Failed to attend patients

    percentage of patients that did not answer phone calls (at least 3 calls) or with documented FTA for the retrospective group.

    Measured: 2 months

Secondary outcomes (2)
  1. Patient satisfaction with the phone consult

    Assessed through an online/hardcopy questionnaire based on previous studies on telehealth (adapted from Barsom et al. 2020 - MSF and PAT-VC questionnaires). These are mostly Likert-scale response mode statements.

    Measured: 2 months

  2. Consultant satisfaction with the phone consult

    Assessed through an online/hardcopy questionnaire based on previous studies on telehealth (adapted from Barsom et al. 2020). These are mostly Likert-scale response mode statements.

    Measured: 2 months

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted14 Apr 2020
  2. Study start15 Apr 2020
  3. Primary completion29 May 2020
  4. Study completion3 Jul 2020

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Observational
Observational model
Case-control
Time perspective
Prospective
Enrolment
186 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT04344964
Sponsor's protocol ID
38839
Status last verified
Jul 2020
First submitted
10 Apr 2020
Last updated
9 Jul 2020
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No: For ethical purposes as per the approval of this study as a quality improvement study (and hence exempted of formal HREC evaluation). Data should be shared outside Austin Health only through grouped data in conferences and journal papers.

Publications

  • Barsom EZ, Jansen M, Tanis PJ, van de Ven AWH, Blusse van Oud-Alblas M, Buskens CJ, Bemelman WA, Schijven MP. Video consultation during follow up care: effect on quality of care and patient- and provider attitude in patients with colorectal cancer. Surg Endosc. 2021 Mar;35(3):1278-1287. doi: 10.1007/s00464-020-07499-3. Epub 2020 Mar 20.

    PubMed 32198552
  • van Galen LS, Car J. Telephone consultations. BMJ. 2018 Mar 29;360:k1047. doi: 10.1136/bmj.k1047. No abstract available.

    PubMed 29599197

Questions about this trial

What is this clinical trial studying?

An observational study of Colon Polyp and Colon Disease, run by Austin Health at 1 site in Australia.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 4 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 9 Jul 2020. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Australia. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Failed to attend patients (time frame: 2 months). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT04344964, which also lists 2 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 9 Jul 2020.

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