SurgeryNCT04765683
Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views
An observational study of Surgery, run by University of Aberdeen at 1 site in United Kingdom.
Trial summary
This study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning. Read more about this study
- Who is it for?
- Ages 16 years and older
- Conditions the study is for
- Surgery
- What is being tested?
- questionnaire
- How many people
- 220 participants
- Where
- 1 siteUnited Kingdom
- Study dates
- 20 Aug 2021to 25 Oct 2021
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 16 years and older
- All sexes
- No healthy volunteers
- Child, Adult, Older adult
Study population: General surgical outpatients General surgeons
Who may be able to join
- PATIENTS
- Adults attending general surgical outpatients in Aberdeen Royal Infirmary during the study period presenting with:
- lumps and bumps
- hernias
- biliary problems
- jaundice
Show all 16Show fewer
- abdominal pain/mass/weight loss
- gastro-oesophageal reflux
- dysphagia
- change in bowel habit
- anorectal problems
- thyroid nodules
- parathyroid disease
- adrenal masses
- SURGEONS
- Consultant General Surgeons in NHS Grampian / Tayside and Highlands
Who cannot join
- PATIENTS
- lacking capacity
- without language skills to answer questionnaires or ability to understand questionnaires
- children < 16yrs (No upper age limit)
- patients presenting as emergencies
- patients unwilling to complete questionnaires.
- SURGEONS
- trainee surgeons.
Trial locations and contacts
1 site in 1 country.
About this study
This study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.
Read the detailed description
As above - this study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.
- Conditions
- Surgery
- Being tested
- questionnaire
- Keywords
- outpatient consultation
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
questionnaireOther
Survey of views on outpatient consultation format
| Study group | Role | What they receive |
|---|---|---|
| Patients | Attending surgical outpatients Receives: Other: questionnaire | |
| Surgeons | Running surgical outpatients Receives: Other: questionnaire |
What is being measured
The primary outcome is the main question the study is designed to answer.
appropriate type of surgical outcome
What type of surgical outpatient consultation is appropriate for different clinical scenarios i.e. new patient, review patient, post-operative results, breaking bad news, cancer follow-up? This will be assessed by means of a Survey Monkey questionnaire sent out to surgeons in NHS Grampian / Highlands and Tayside and a different Survey Monkey questionnaire sent to patients attending surgical outpatients in NHS Grampian.
Measured: June 2021
Secondary outcomes (1)
Are there any new surgical patients that can be seen or assessed by video or telephone consultation? Do remote consultations improve efficiency?
Analysis of the results of patient and surgeons' questionnaires will be undertaken to establish whether there are any types of new surgical patients that need not be seen face to face prior to the day of operation.
Analysis of results from patient and surgeons' surveys will be undertaken to establish which type of surgical consultation (video, telephone or remote) is most appropriate in different clinical circumstances and this will be fed back to surgical outpatient department to assess impact on outpatient administration.
Measured: June 2021
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted21 Feb 2021
- Study start20 Aug 2021
- Primary completion25 Oct 2021
- Study completion25 Oct 2021
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for SurgeryStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Case only
- Time perspective
- Prospective
- Enrolment
- 220 participants (actual)
Sponsor and investigators
- Lead sponsor
- University of Aberdeen
- Sponsor type
- University, hospital or other
- Responsible party
- Sponsor
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT04765683
- Sponsor's protocol ID
- 287686
- Status last verified
- Aug 2026
- First submitted
- 18 Dec 2020
- Last updated
- 31 Aug 2026
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Study at a glance
From the registry record, last updated by the sponsor on 31 Aug 2026. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views
- ClinicalTrials.gov ID
- NCT04765683
- Acronym / sponsor ID
- 287686
- Conditions
- Surgery
- Keywords
- outpatient consultation
- Study type
- Observational
- Recruitment status
- Completed
- Enrolment
- 220 participants (actual)
- Lead sponsor
- University of AberdeenUniversity, hospital or other
- Study start
- 20 Aug 2021 (actual)
- Primary completion
- 25 Oct 2021 (actual)
- Study completion
- 25 Oct 2021 (actual)
- First posted
- 21 Feb 2021 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
This study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.
Detailed description
As above - this study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.
Study design
- Observational model
- Case only
- Time perspective
- Prospective
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Patients | – | Other: questionnaireAttending surgical outpatients |
| Surgeons | – | Other: questionnaireRunning surgical outpatients |
Who may qualify
- Ages
- 16 years and older
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Child, Adult, Older adult
- Study population
- General surgical outpatients General surgeons
Key inclusion criteria (16 listed)
- PATIENTS
- Adults attending general surgical outpatients in Aberdeen Royal Infirmary during the study period presenting with:
- lumps and bumps
- hernias
- biliary problems
Key exclusion criteria (8 listed)
- PATIENTS
- lacking capacity
- without language skills to answer questionnaires or ability to understand questionnaires
- children < 16yrs (No upper age limit)
- patients presenting as emergencies
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| questionnaireSurvey of views on outpatient consultation format | Other | Patients, Surgeons |
Primary outcome
appropriate type of surgical outcome
Time frame: June 2021
What type of surgical outpatient consultation is appropriate for different clinical scenarios i.e. new patient, review patient, post-operative results, breaking bad news, cancer follow-up? This will be assessed by means of a Survey Monkey questionnaire sent out to surgeons in NHS Grampian / Highlands and Tayside and a different Survey Monkey questionnaire sent to patients attending surgical outpatients in NHS Grampian.
1 secondary outcome
Are there any new surgical patients that can be seen or assessed by video or telephone consultation? Do remote consultations improve efficiency?
Time frame: June 2021
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 31 Aug 2026.
- Individual participant dataSharing planned: No
Related trials for Surgery
Active, not recruiting
Shockwave™ vs Surgical Endarterectomy for Calcified Severe Common Femoral Artery Stenosis: Comparison of Efficacy, Safety and Long-Term Outcomes
Common Femoral Artery Stenosis, Calcification; Heart
RecruitingObservational study
Comparison of Hemodynamic Responses During Anesthesia Induction Using Eleveld and Schnider
Spinal (Fusion) Surgery, Total Intravenous Anesthesia
RecruitingPhase 1
Serial Amnioinfusions as Regenerative Therapy for Pulmonary Hypoplasia
Renal Failure Congenital, Congenital Renal Anomaly Nos
RecruitingPhase 2
Proton Spatially Fractionated Radiotherapy or Photon Stereotactic Body Radiotherapy in Combination With Pembrolizumab Before Surgery for the Treatment of Locally Advanced and Radiation-Naive Locoregionally Recurrent Oral Cavity Cancer, OSPRI Trial
Locally Advanced Oral Cavity Squamous Cell Carcinoma, Locally Recurrent Oral Cavity Squamous Cell Carcinoma
RecruitingPhase 2/3
Testing the Role of DNA Released From Tumor Cells Into the Blood in Guiding the Use of Immunotherapy After Surgical Removal of the Bladder, Kidney, Ureter, and Urethra for Urothelial Cancer Treatment, MODERN Study
Muscle Invasive Bladder Urothelial Carcinoma, Muscle Invasive Renal Pelvis Urothelial Carcinoma
Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
The record lists no contact. Use the official record to reach the sponsor.
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Surgery, run by University of Aberdeen at 1 site in United Kingdom.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 16 inclusion and 8 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 31 Aug 2026. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in United Kingdom. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
appropriate type of surgical outcome (time frame: June 2021). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 31 Aug 2026; AzTrials last refreshed its copy on 7 Nov 2026.