Patient ExperienceNCT04999033
The Development of Patient Experience With Nursing Care Scale
An observational study of Patient Experience and Nurse-Patient Relations, run by Shanghai Zhongshan Hospital at 1 site in China.
Trial summary
Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Read more about this study
- Who is it for?
- Ages 18 to 80 years
- Conditions the study is for
- Patient Experience, Nurse-Patient Relations
- How many people
- 1,000 participants
- Where
- 1 siteChina
- Study dates
- Aug 2021to Mar 2022
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 to 80 years
- All sexes
- No healthy volunteers
- Adult, Older adult
Study population: Eligible inpatients will be invited to participate the study. For anonymity, participants will be are identified with the letter P followed by a number
Who may be able to join
- had been hospitalized for 2 days or more;
- able to speak and understand Chinese.
Who cannot join
- patients with cognitive impairment.
Trial locations and contacts
1 site in 1 country.
About this study
Official title: The Development of Patient Experience With Nursing Care Scale in China
Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Patient experience with nursing care, as a process indicator, reflects the interpersonal aspects of care received and has an important impact on overall experience and satisfaction with hospital care. The results of the previous study showed that the most important predictor of patient satisfaction with hospitals was patient experiences with nursing care.
Since nurses are so deeply and widely involved in patients' care, an instrument with a clear conception definition, systematically developed and psychometrically validated will be extremely valuable in measuring patient experience with nursing care, so as to collect and analyze patient feedback toward nursing services, and push the quality improvement according to the preferences, needs and values of the healthcare recipients.
This study, therefore, aimed to develop construct and validate a comprehensive and internally consistent instrument to measure patient experience with nursing care in the Chinese hospital setting.
- Conditions
- Patient Experience, Nurse-Patient Relations
- Being tested
- no intervention
- Keywords
- patient experience, nursing care, scale
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
no interventionOther
This is a cross-sectional study, and no intervention will be included
| Study group | Role | What they receive |
|---|---|---|
| Inpatient | This study is a cross-sectional study and no intervention will be involved Receives: Other: no intervention |
What is being measured
The primary outcome is the main question the study is designed to answer.
patient experience with nursing care
how often patient experience with each nursing service by using a Likert-type scale ranging from 1 (never) to 5 (always). For each item, the patients will be offered the option of indicating whether it is not relevant.
Measured: September. 2021
Secondary outcomes (1)
patient satisfaction with nursing care
patients will be asked one more questions regarding their satisfaction toward nursing care 'All in all, are you satisfied with the nursing care you received at the hospital?', with a ten-point response option ranging from 1-10 (with 1 labeled "not at all satisfied" and 10 labeled "to a very large extent satisfied").
Measured: September. 2021
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted10 Aug 2021
- Study startAug 2021 (estimated)
- Primary completionDec 2021 (estimated)
- Study completionMar 2022 (estimated)
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Patient ExperienceStudies of the same condition, open and under way.
- More trials run by Shanghai Zhongshan HospitalThe sponsor's other registered studies.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Other
- Time perspective
- Cross-sectional
- Enrolment
- 1,000 participants (estimated)
Sponsor and investigators
- Lead sponsor
- Shanghai Zhongshan Hospital
- Sponsor type
- University, hospital or other
- Responsible party
- Sponsor
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT04999033
- Sponsor's protocol ID
- B2020-074R
- Status last verified
- Aug 2021
- First submitted
- 8 Aug 2021
- Last updated
- 10 Aug 2021
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- Yes: We will share sociodemographic characteristics (For anonymity, participants are identified with the letter P followed by a number) and patient experience data of patients to other researchers when asked
Study at a glance
From the registry record, last updated by the sponsor on 10 Aug 2021. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- The Development of Patient Experience With Nursing Care Scale in China
- ClinicalTrials.gov ID
- NCT04999033
- Acronym / sponsor ID
- B2020-074R
- Conditions
- Patient Experience, Nurse-Patient Relations
- Keywords
- patient experience, nursing care, scale
- Study type
- Observational
- Recruitment status
- Unknown status
- Enrolment
- 1,000 participants (estimated)
- Lead sponsor
- Shanghai Zhongshan HospitalUniversity, hospital or other
- Study start
- Aug 2021 (estimated)
- Primary completion
- Dec 2021 (estimated)
- Study completion
- Mar 2022 (estimated)
- First posted
- 10 Aug 2021 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Patient experience with nursing care, as a process indicator, reflects the interpersonal aspects of care received and has an important impact on overall experience and satisfaction with hospital care. The results of the previous study showed that the most important predictor of patient satisfaction with hospitals was patient experiences with nursing care.
Since nurses are so deeply and widely involved in patients' care, an instrument with a clear conception definition, systematically developed and psychometrically validated will be extremely valuable in measuring patient experience with nursing care, so as to collect and analyze patient feedback toward nursing services, and push the quality improvement according to the preferences, needs and values of the healthcare recipients.
This study, therefore, aimed to develop construct and validate a comprehensive and internally consistent instrument to measure patient experience with nursing care in the Chinese hospital setting.
Study design
- Observational model
- Other
- Time perspective
- Cross-sectional
- Number of arms
- 1
| Arm | Type | Receives |
|---|---|---|
| Inpatient | – | Other: no interventionThis study is a cross-sectional study and no intervention will be involved |
Who may qualify
- Ages
- 18 to 80 years
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Adult, Older adult
- Study population
- Eligible inpatients will be invited to participate the study. For anonymity, participants will be are identified with the letter P followed by a number
Key inclusion criteria (2 listed)
- had been hospitalized for 2 days or more;
- able to speak and understand Chinese.
Key exclusion criteria (1 listed)
- patients with cognitive impairment.
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| no interventionThis is a cross-sectional study, and no intervention will be included | Other | Inpatient |
Primary outcome
patient experience with nursing care
Time frame: September. 2021
how often patient experience with each nursing service by using a Likert-type scale ranging from 1 (never) to 5 (always). For each item, the patients will be offered the option of indicating whether it is not relevant.
1 secondary outcome
patient satisfaction with nursing care
Time frame: September. 2021
Results and safety
Results are not available in the source record.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 10 Aug 2021.
- Individual participant dataSharing planned: Yes. We will share sociodemographic characteristics (For anonymity, participants are identified with the letter P followed by a number) and patient experience data of patients to other researchers when asked
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Patient Experience and Nurse-Patient Relations, run by Shanghai Zhongshan Hospital at 1 site in China.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 2 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: status not confirmed, as of the sponsor's last update on 10 Aug 2021. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in China. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
Results are not available in the source record.
How can a doctor refer a patient or contact the research team?
Contact Yuxia Zhang (13816881925, zhang.yx@aliyun.com), or a site near the patient. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
patient experience with nursing care (time frame: September. 2021). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 10 Aug 2021.