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ContraceptionNCT05725278

Impact Evaluation of Triggerise's Tiko Platform

A study testing Tiko Platform Behavioural cum mHealth Intervention in people with Contraception and Iron Deficiency Anemia of Pregnancy, run by Network for Engineering and Economics Research and Management at 1 site in India.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

Triggerise designed web and phone based Tiko platform to connect young girls and women to the health products, services and information. The platform uses principles of behaviour economics to motivate positive choices-including rewards, promotions, discounts, coupons, reminders, alerts etc. Read more about this study

Who is it for?
Ages 18 to 50 years, women onlyHealthy volunteers can take part
What is being tested?
Tiko Platform Behavioural cum mHealth Intervention
Could I receive a placebo?
No, everyone receives an active treatment
How many people
1,708 participants
Where
1 siteIndia
Study dates
15 Feb 2021to 20 Mar 2022
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 to 50 years
  • Women only
  • Healthy volunteers accepted
  • Adult

Who may be able to join

  • Women who are registered on Tiko Platform with Pro-agents active in 2020-21
  • Age 18-50
  • Address and contacts details are found with help of Pro-agent

Who cannot join

  • Does not consent to participation
  • Does not agree or confirm registering on Tiko Platform
  • If a woman is never married, she is excluded from survey on family planning but surveyed for use of Tiko platform
  • If a married woman does not have a child born on/after 1 January 2019, then she is excluded from the survey on antenatal care, delivery and postnatal care but surveyed for use of Tiko platform

Trial locations and contacts

1 site in 1 country.

India1 site
  • NEERMAN

    Mumbai, Maharashtra, 400014

Other trials in India

About this study

Official title: Health Impact Evaluation of Triggerise's Tiko Platform

Triggerise designed web and phone based Tiko platform to connect young girls and women to the health products, services and information. The platform uses principles of behaviour economics to motivate positive choices-including rewards, promotions, discounts, coupons, reminders, alerts etc. The platform was implemented in several cities from seven states of India to provide Sexual Reproductive Health (SRH) and maternal and child health (MCH) products and services. The consumers (called Rafikis) use Tiko card to get discounts and to earn 'Tiko miles' rewards at Tiko franchised healthcare providers and pharmacies. Tiko miles are redeemable towards lifestyle products or services (e.g., beauty salons). The local Tiko health promoter (celled Pro agent) can also buy health and hygiene products at bulk discounts and sell them at profit.

Triggerise appointed Network for Engineering, Economics Research and Management (NEERMAN) to conduct an independent impact assessment of the Tiko platform with multiple research objectives include health impact evaluation at the Rafiki level.

Read more

NEERMAN used an ex-post observational design to compare usage of SRH and MCH services and family planning (FP), antenatal care (ANC) and postnatal care (PNC) practices by comparing Users and Non-Users of Tiko platform, and accounting for the selection bias statistically. The structured questionnaire collected data on knowledge, practices, barriers, enablers for SRH and MCH services, exposure o Tiko platform, and how it helped or did not help. The survey participants were approx. 1200 users and 600 non-users being served by approx. 350 pro-agents in their respective operations area.

The association between use of Tiko platform and various outcomes were identified using a generalized linear model with fixed effects at pro-agent level and including a set of covariates. To evaluate the effect modification by type of pro agent - government community health worker (CHW) versus others - an interaction model was used. The standard errors were automatically clustered at pro-agent level due to fixed effects. Primary outcomes are proportion of married Rafikis currently using any contraceptives, currently using modern short-term contraceptives, proportion of Rafikis who delivered a child post Jan 2019 and received at least 4 ANC check-ups, consumed at least 100 iron folic acid (IFA( during pregnancy, and received a PNC check-up within 6 weeks of birth.

Read the detailed description

See subsequent sections

Being tested
Tiko Platform Behavioural cum mHealth Intervention, Standard of Care / Business as Usual
Keywords
mHealth, Social Franchising, Social Marketing, Impact Evaluation, Market-Driven, Family Planning, Antenatal Care, Community Health Workers

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Tiko Platform Behavioural cum mHealth InterventionBehavioural

    Tiko platform is a mix of social franchising and social marketing concepts to promote health behaviours through rewards to health promoters (pro agents), healthcare providers (doctors and pharmacies), Beneficiaries (women needing FP and/or ANC services), and shop keepers and life-style service providers where beneficiaries, providers and promoters could use their rewards points. The health promoters could purchase from wholesale retailers products such as sanitary napkins, condoms and then resale these at profit. Beneficiaries were given discounts and their rewards points can be used as cash to avail certain lifestyle services at participating locations, and so did the health care providers. Pro agents also got incentives for recruiting the beneficiaries and after beneficiaries reached certain service access/use milestones. All this was integrated on a mHealth platform using smart phones and smart cards (for those without access to Tiko card).

  • Standard of Care / Business as UsualOther

    Non-Users of Tiko did not use Tiko platform but they could access any health care provider or pharmacy to avail same services related to Family planning, antenatal care, postnatal care

Study groups in NCT05725278
Study groupRoleWhat they receive
Users of Tiko PlatformExperimentalThese participants accessed various services on Tiko platform such as buying contraceptives, visiting doctors for ANC etc. They earned Tiko Miles/Points for such health seeking behaviours which they could then redeem at network of grocery shops, pharmacies, beauty salon etc. Tiko card also enabled them to get discounts at pharmacies and at health care providers. These participants were free to access any other government or private health care facility as free economic agents. Users of Tiko platform were identified by the backend system that recorded all health seeking behaviours / actions, reward point accumulation, and use of those reward points.
Receives: Behavioral: Tiko Platform Behavioural cum mHealth Intervention
Non-Users of Tiko PlatformActive comparatorThese participants registered on Tiko platform on basis of recruitment drive and pitch by Pro agents, but they did not access any service and became dormant. However, These participants were free to access any other government or private health care facility and could access fame family planning and ANC products and services. They could even access Tiko network doctors and pharmacies but they would not get any Tiko Miles/Points or discounts without the use of Tiko card. Non Users were identified as those registered women who did not have any record of using services using Tiko card as per the backend system
Receives: Other: Standard of Care / Business as Usual

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Proportion of women currently using any contraceptives

    Whether a woman used any contraceptive - traditional or modern methods, and permanent or temporary methods

    Measured: Through survey completion, an average of 1 month

  2. Proportion of women currently using modern short-term contraceptives

    Whether a woman used modern and temporary contraception methods

    Measured: Through survey completion, an average of 1 month

  3. Proportion of women who consumed 100 or more Iron Folic Acid (IFA) tablets during last pregnancy

    Whether the study participant recalled consuming 100 or more IFA tablets when pregnant with youngest child born after 1 January 2019

    Measured: 9 months during pregnancy with the youngest child

  4. Proportion of women who received 4 or more antenatal check-ups during last pregnancy

    Whether the study participant recalled receiving 4 or more ANC check-ups from any health care provider when pregnant with youngest child born after 1 January 2019

    Measured: 9 months during pregnancy with the youngest child

  5. Proportion of women who received a postnatal check-up within 6 week of the delivery from a healthcare provider

    Whether the study participant recalled receiving at least one postnatal health check up within 6 weeks of the youngest child's birth

    Measured: Within 6 weeks after delivery of the youngest child

Secondary outcomes (4)
  1. Out of pocket expenditure on antenatal care, iron folic acid tablets, delivery, and postnatal check-ups

    Reported expenditure in Indian Rupees for antenatal care, iron folic acid tablets, delivery, and postnatal check-ups associated with the youngest child born after 1 January 2019

    Measured: 9 months during pregnancy with the youngest child

  2. Out of pocket expenditure on Family planning services and products

    Reported expenditure in Indian Rupees for permanent or temporary contraceptive methods

    Measured: Past 24 months (from survey date)

  3. Proportion of women receiving Antenatal check-ups at (a) Tiko franchisee doctors, (b) other private doctors, or (c) government healthcare provider

    Separate proportions are estimated for each of the three locations of antenatal check-ups when pregnant with youngest child born after 1 January 2019

    Measured: 9 months during pregnancy with the youngest child

  4. Proportion of women receiving postnatal check-ups at (a) Tiko franchisee doctors, (b) other private doctors, or (c) government healthcare provider

    Separate proportions are estimated for each of the three locations of postnatal check-ups within 6 weeks after delivery of the youngest child born after 1 January 2019

    Measured: Within 6 weeks after delivery of the youngest child

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted13 Feb 2023
  2. Study start15 Feb 2021
  3. Primary completion17 May 2021
  4. Study completion20 Mar 2022

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Non-randomised
Intervention model
Parallel groups
Model description
The study compares family planning, antenatal care and postnatal care related outcomes (multiple) for women who had registered on Tiko Platform between those who used the platform and those who did not access any services on the platform. The comparison is done ex-post with a single cross sectional survey in March-April 2021. Model uses fixed effects at Pro-Agent level who is a local health promoter of a small geographical area and recruits and serves women in that area so that confounders at agent and levels beyond are controlled. For women/household level confounder control, a few socio-economic and demographic variables at the woman level were included in the model, and sensitivity of the results with and without adjusting for these control variables was investigated.
Masking
None (open label)
Enrolment
1,708 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT05725278
Sponsor's protocol ID
Triggerise Protocol V2
Status last verified
Feb 2023
First submitted
12 Jan 2023
Last updated
13 Feb 2023
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No: While NEERMAN holds data use and publication rights from Triggerise, the data ownership rests with Triggerise so data access to de-identify observations and variables used in pit is unclear published papers can be made available under certain conditions

Publications

  • Patil SR, Gopalakrishnan L, Sai VS, Matikanya R, Rajpal P. Markets, incentives, and health promotion can improve family planning and maternal health practices: a quasi-experimental evaluation of a tech-enabled social franchising and social marketing platform in India. BMC Public Health. 2024 Jan 23;24(1):264. doi: 10.1186/s12889-023-17413-w.

    PubMed 38262982

Questions about this trial

What is this clinical trial studying?

A study testing Tiko Platform Behavioural cum mHealth Intervention in people with Contraception and Iron Deficiency Anemia of Pregnancy, run by Network for Engineering and Economics Research and Management at 1 site in India.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 3 inclusion and 4 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 13 Feb 2023. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in India. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Proportion of women currently using any contraceptives (time frame: Through survey completion, an average of 1 month). The study lists 5 primary outcomes in all. It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT05725278, which also lists 1 linked publication.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 13 Feb 2023.

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Impact Evaluation of Triggerise's Tiko Platform | AzTrials