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Health PersonnelNCT05794490

Learning From Excellence in a Hospital Unit

An observational study of Health Personnel and Resilience, run by University Hospital, Akershus at 1 site in Norway.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

This study is based on the implementation of the method named "Learning-from-excellence", see methodology www.learningfromexcellence.com. The project is a longitudinal cohort study based on data from both qualitative and quantitative data, presented in two different research articles, one qualitative and one… Read more about this study

Who is it for?
Ages 18 to 72 yearsHealthy volunteers can take part
Conditions the study is for
Health Personnel, Resilience, Patient Safety
What is being tested?
Learning from excellence
How many people
24 participants
Where
1 siteNorway
Study dates
14 Nov 2022to 26 Mar 2024
Phase
Observational
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 to 72 years
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Study population: The quantitative part of this longitudinal cohort study will collect data from all nurses working on the premises who have answered questions on the annual Norwegian hospital survey from March 2016 to March 2023. The qualitative part will include the aforementioned nurses, additionally, anaesthesiologists who have participated in the Learning from Excellence method.

Who may be able to join

  • Nurses who had been working for at least six months on the premises
  • Physicians who had either received or captured and reported peer excellence
  • All nurses working on the premises who have answered questions in the annual hospital survey, between March 2021 and March 2024. Answers are collected on unit-level, not individual level.

Who cannot join

  • -

Trial locations and contacts

1 site in 1 country.

Norway1 site
  • Akershus University Hospital

    Lørenskog, Akershus, 1478

Other trials in Norway

About this study

Official title: Continuous Learning to Increase Patient Safety - A Multi-method Study

This study is based on the implementation of the method named "Learning-from-excellence", see methodology www.learningfromexcellence.com.

The project is a longitudinal cohort study based on data from both qualitative and quantitative data, presented in two different research articles, one qualitative and one quantitative, using :

  • an electronic hosptal staff survey on "work-engagement, team collaboration, patient safety climate, and working conditions" before and after implementing Learning from Excellence.
  • focus group interviews to explore experiences with the method of Learning from excellence from the view of healthcare professionals.
Read the detailed description

One measure to improve patient safety, is to focus on improvements based on learning from errors (Safety-I). However, it is advocated that learning also should be based on situations where work goes well (Safety-II). Learning from Excellence (LfE) is an English initiative to learn from what works well and provide positive feedback to staff to increase resilience. LfE was implemented in a unit of a South-eastern Norwegian hospital trust between November 2022 and May 2023, using readily available resources from www.learningfromexcellence.com.

The qualitative data will be derived from five semi-structured focus group interviews, with nurses, physicians and change team representants. A descriptive design will be applied, and the data will be analysed using a more deductive, reflexive thematic analysis. Data from the focus group interviews will be taped on a recorder and stored at a secured computerised research place at Akershus University Hospital.

The gained knowledge from the focus group interviews in this study may provide in-depth knowledge on healthcare professionals' experiences in the novel field of learning from excellence, regarding the outcomes: learning, quality improvement work and resilience and culture in the workplace.

The quantitative part consist of aggregated data reports derived from the annual Norwegian hospital survey, which is a measure to explore connections between working environment, patient safety and Health-Environment-Safety in Norwegian hospitals, with a 5-point Likert response scale. From this report we derive answers from 20 questions, submittet before (March 2021 and 2022) and after (March 2023 and 2024), regarding the themes: Work engagement (n= 6), Team-collaboration (n=5) Patient safety climate (n=6) Working conditions (n=3). Thus, the study uses a longitudinal quasi-experimental pre-post intervention design, with a non-equivalent comparison unit.

The gained knowledge from the surveys may provide information if and how the method of Learning from excellence method impact the perceived:

  • patient safety climate
  • work engagement
  • team-collaboration
  • working conditions
Being tested
Learning from excellence
Keywords
resilience, learning from excellence, healthcare quality improvement, safety culture, patient safety

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Learning from excellenceBehavioural

    Health care professionals´ experiences of learning from excellence in a hospital unit

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Qualitative: Focus group interviews

    Health care professionals´ experiences of learning from excellence in a hospital unit

    Measured: 6 months after implementation of Learning from Excellence, i.e., May 2023

Secondary outcomes (1)
  1. Quantitative: Survey from the nurses unit

    Aggregated data from the annual Norwegian hospital survey, which is a measure to explore connections between working environment, patient safety and Health-Environment-Safety in Norwegian hospitals

    Measured: From March 2021 to March 2024

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted3 Apr 2023
  2. Study start14 Nov 2022
  3. Primary completion26 Mar 2024
  4. Study completion26 Mar 2024

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Observational
Observational model
Cohort
Time perspective
Prospective
Enrolment
24 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT05794490
Sponsor's protocol ID
2022_3 and 2024_37
Status last verified
May 2024
First submitted
4 Mar 2023
Last updated
7 May 2024
Results posted
No
Individual data sharing
No

Publications

  • Birkeli G, Thomas OMT, Ballangrud R, Deilkas ECT, Lindahl AK. No effect of learning from excellence on patient safety culture in a postanaesthesia care unit: a longitudinal quasi-experimental study. BMC Health Serv Res. 2026 Aug 26;26(1):1308. doi: 10.1186/s12913-026-15405-1.

    PubMed 42786463
  • Birkeli G, Deilkas ECT, Ballangrud R, Lindahl AK. Implementing Learning from Excellence in a postanaesthesia care unit: a qualitative study of healthcare professionals' experiences after six months. BMC Health Serv Res. 2025 Apr 2;25(1):493. doi: 10.1186/s12913-025-12626-8.

    PubMed 40176056

Questions about this trial

What is this clinical trial studying?

An observational study of Health Personnel and Resilience, run by University Hospital, Akershus at 1 site in Norway.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 3 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 7 May 2024. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Norway. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Qualitative: Focus group interviews (time frame: 6 months after implementation of Learning from Excellence, i.e., May 2023). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT05794490, which also lists 2 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 7 May 2024.

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