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Pneumonia, PneumococcalNCT05799976

Text Message-Based Nudges Prior to Primary Care Visits to Increase Care Gap Closure

A study testing Text message nudge in people with Pneumonia, Pneumococcal and Diabetes Mellitus, run by Mitesh Patel at 1 site in United States.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

Primary care visits are a key aspect of clinical care focused on helping patients to close care gaps related to preventive care such as vaccination, diabetes testing, statin therapy and cancer screening. Read more about this study

Who is it for?
Ages 18 years and olderHealthy volunteers can take part
What is being tested?
Text message nudge
Could I receive a placebo?
No, everyone receives an active treatment
How many people
29,334 participants
Where
1 siteUnited States
Study dates
5 Sep 2023to 9 Feb 2024
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Who may be able to join

  • Age 18 or older
  • Have documented consent to communicate electronically
  • Have a visit scheduled with a primary care practice
  • Have at least one open care gap among those in the intervention

Who cannot join

  • No phone number on file to send text messages

Trial locations and contacts

1 site in 1 country.

United States1 site
  • Ascension

    St Louis, Missouri, 63134

Other trials in United States

About this study

Official title: A Pragmatic Randomized Intervention Using Text Messages Prior to Primary Care Visits to Encourage Care Gap Closure: The PRIME Randomized Clinical Trial

Primary care visits are a key aspect of clinical care focused on helping patients to close care gaps related to preventive care such as vaccination, diabetes testing, statin therapy and cancer screening. However, less than 50% of care gaps are closed during these visits and new approaches are needed to prime patients for a discussion during these visits. In this study, the study team will evaluate a health system initiative that uses text messaging to patients in days preceding a primary care visit to prime patients to be amenable to ordering of vaccination, diabetes testing, cancer screening, and statin prescribing.

Read the detailed description

The United States Preventive Services Task Force has recommended tests and treatments for vaccination, diabetes testing, statin therapy, and cancer screening. These preventive services have been demonstrated to reduce illness and improve quality of care. Yet, more than 50% of open care gaps go unaddressed during primary care visits.

Nudges are subtle changes to the way information is framed or choices are offered that can have a significant impact on behavior. In a previous randomized clinical trial, text messages sent to patients prior to primary care visits increased vaccination by up to 11% relative to control. The most effective message told patients the influenza vaccine was "reserved for you," and sent two text messages to patients in the 3 days preceding a primary care appointment.

Being tested
Text message nudge
Medical subject headings
Pneumonia, Pneumococcal, Diabetes Mellitus, Breast Neoplasms, Colorectal Neoplasms

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Text message nudgeBehavioural

    The text message nudge will be sent to patients 3 days and 1 day prior to a visit with the primary care practices and notify them of up to 3 care gaps based on electronic health record data. Care gaps will be selected based on availability and ranked in this order: influenza vaccination, pneumococcal vaccination, breast cancer screening, colorectal cancer screening, hemoglobin A1 testing, or statin therapy.

Study groups in NCT05799976
Study groupRoleWhat they receive
Usual CareNo interventionThis is a group will serve as usual care and have no intervention during the study period
Text Message GroupExperimentalThis group of primary care practices will be randomized to have the text message intervention
Receives: Behavioral: Text message nudge

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Care gap order rate

    The proportion of open care gaps that have a test or treatment ordered to address them

    Measured: By the end of the day of the primary care visit

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted5 Apr 2023
  2. Study start5 Sep 2023
  3. Primary completion9 Nov 2023
  4. Study completion9 Feb 2024

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Model description
This study will use a randomized clinical trial to evaluate a health system initiative to improve care gap closure. We will randomly assign primary care practices that use AthenaClinicals electronic health record at the following locations at Ascension's health system: Alabama-Birmingham, Kansas-Wichita, Tennessee-Nashville, Texas-Austin, and Texas-Waco. These practices will have the opportunity to opt-out from the program before randomization occurs.
Masking
Double blind
Who is masked
Investigator, Outcomes assessor
Enrolment
29,334 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT05799976
Sponsor's protocol ID
RIN20230039
Status last verified
Apr 2024
First submitted
22 Mar 2023
Last updated
25 Apr 2024
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No: Has patient information that we are not approved to share

Publications

  • Milkman KL, Patel MS, Gandhi L, Graci HN, Gromet DM, Ho H, Kay JS, Lee TW, Akinola M, Beshears J, Bogard JE, Buttenheim A, Chabris CF, Chapman GB, Choi JJ, Dai H, Fox CR, Goren A, Hilchey MD, Hmurovic J, John LK, Karlan D, Kim M, Laibson D, Lamberton C, Madrian BC, Meyer MN, Modanu M, Nam J, Rogers T, Rondina R, Saccardo S, Shermohammed M, Soman D, Sparks J, Warren C, Weber M, Berman R, Evans CN, Snider CK, Tsukayama E, Van den Bulte C, Volpp KG, Duckworth AL. A megastudy of text-based nudges encouraging patients to get vaccinated at an upcoming doctor's appointment. Proc Natl Acad Sci U S A. 2021 May 18;118(20):e2101165118. doi: 10.1073/pnas.2101165118.

    PubMed 33926993
  • Patel MS, Aloia TA, Shoemaker AG, Fakih MG, Masoudi FA, Smith L, Rosenzweig E, Chaiyachati KH, Conrad BN, Bandreddi J, Fogel RI. A Digital Care Plan Nudge to Improve Primary Care Outcomes. NEJM Evid. 2025 Jun;4(6):EVIDoa2400419. doi: 10.1056/EVIDoa2400419. Epub 2025 May 27.

    PubMed 40423396

Questions about this trial

What is this clinical trial studying?

A study testing Text message nudge in people with Pneumonia, Pneumococcal and Diabetes Mellitus, run by Mitesh Patel at 1 site in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 4 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 25 Apr 2024. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Care gap order rate (time frame: By the end of the day of the primary care visit). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT05799976, which also lists 2 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 25 Apr 2024.

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