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Type 2 DiabetesNCT05884775

Novel Digital Patient-Reported Outcomes Tool for Diabetes Management

A study testing Mobile Health (mHealth) Patient-Reported Outcome (PRO) tool in people with Type 2 Diabetes, run by NYU Langone Health at 1 site in United States.

Terminated

Stopped early. The study ended before it was planned to and will not resume.

Official record
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Trial summary

Investigators will conduct a hybrid type 1 effectiveness-implementation randomized controlled trial (RCT) to evaluate the effectiveness of iMatter2 versus usual care on reduction in HbA1c at 12-months (primary outcome) among patients with Type 2 diabetes (T2D). Read more about this study

Who is it for?
Ages 18 years and older
Conditions the study is for
Type 2 Diabetes
What is being tested?
Mobile Health (mHealth) Patient-Reported Outcome (PRO) tool
Could I receive a placebo?
No, everyone receives an active treatment
How many people
37 participants
Where
1 siteUnited States
Study dates
4 Nov 2025to 19 Jun 2026
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • PCP Group:
  • Fulltime primary care provider (MD/DO, NP) practicing at the participating family health centers or faculty group practices and
  • Provide care to at least five patients with a diagnosis of T2D
  • Patient Group:
  • Have a diagnosis of T2D for ≥6 months;
  • Have uncontrolled T2D defined as HbA1c >7% documented in the EHR on at least two visits in the past year;
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  • Fluency in English or Spanish;
  • Be willing to send/receive text messages; and
  • Be > 18 years of age.

Who cannot join

  • Patient Group:
  • Refuse or are unable to provide informed consent;
  • Have acute renal failure, end stage renal disease (ESRD) or evidence of dialysis, renal transplantation, or other ESRD-related services documented in the EHR;
  • Have significant psychiatric comorbidity or reports of substance abuse (as documented in the EHR);
  • Are pregnant or planning to become pregnant within 12 months;
  • Currently participate in another T2D study; or
  • Plan to discontinue care at the clinic within the next 12 months.

Trial locations and contacts

1 site in 1 country.

United States1 site
  • NYU Langone Health

    New York, New York, 10016

Other trials in United States

About this study

Official title: iMatter2: An Artificial Intelligence (AI)-Driven Approach to Supercharge a Novel Digital Patient-reported Outcomes Tool for Diabetes Management

Investigators will conduct a hybrid type 1 effectiveness-implementation randomized controlled trial (RCT) to evaluate the effectiveness of iMatter2 versus usual care on reduction in HbA1c at 12-months (primary outcome) among patients with Type 2 diabetes (T2D).

Conditions
Type 2 Diabetes
Being tested
Mobile Health (mHealth) Patient-Reported Outcome (PRO) tool
Medical subject headings
Diabetes Mellitus, Type 2

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Mobile Health (mHealth) Patient-Reported Outcome (PRO) toolOther

    Also called iMatter2

    Once the program begins, the AI chatbot sends daily text messages that include the PRO questions; a link to a library of educational resources tailored to their responses and personalized motivational messages with support. Participants will also be sent links to the interactive web-based dashboard that visualizes their daily PRO and HbA1c data. PCPs will be able to view reports of patients' PRO and A1c data through the EHR interface, which can be reviewed during visits with the patient or asynchronously to track patient PROs between visits.

Study groups in NCT05884775
Study groupRoleWhat they receive
iMatter2ExperimentalAll the patients within a primary care provider (PCP) randomized to the intervention will receive iMatter2.
Receives: Other: Mobile Health (mHealth) Patient-Reported Outcome (PRO) tool
Usual Care (UC)No interventionAll patients within PCPs randomized to UC will receive standard Type 2 diabetes (T2D) care by their PCP.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Change in Hemoglobin A1C (HbA1c)

    HbA1c will be extracted from lab data available within the EHR

    Measured: Baseline, Month 12

Secondary outcomes (12)
  1. Percentage of Patients Eligible for Participation in Trial who Enroll

    Measured: Up to Month 14

  2. Percentage of PCP Practices Eligible for Participation in Trial that Enroll

    Measured: Up to Month 14

  3. Percentage of Providers who View PRO Reports

    Measured: Up to Month 14

  4. Percentage of Patients who Respond to PRO Text Messages

    Measured: Up to Month 14

  5. Percentage of Patients who View PRO Interactive Dashboard

    Measured: Up to Month 14

  6. Mean Number of EHR Reports Viewed by Providers

    Measured: Up to Month 14

  7. Total Number of EHR Reports Viewed by Providers

    Measured: Up to Month 14

  8. Percentage of PRO Messages Responded To by Patients

    Measured: Up to Month 14

  9. Mean Number of PRO Messages Responded To by Patients

    Measured: Up to Month 14

  10. Total Number of PRO Messages Responded To by Patients

    Measured: Up to Month 14

  11. Mean Number of Reports Viewed by Patients via PRO Interactive Dashboard

    Measured: Up to Month 14

  12. Total Number of Reports Viewed by Patients via PRO Interactive Dashboard

    Measured: Up to Month 14

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted1 Jun 2023
  2. Study start4 Nov 2025
  3. Primary completion19 May 2026
  4. Study completion19 Jun 2026

Why it stopped: Funding was terminated for the study.

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
37 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT05884775
Sponsor's protocol ID
23-00608
Status last verified
Aug 2026
First submitted
23 May 2023
Last updated
27 Aug 2026
Results posted
No
Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No: IPD collected in this study will be available only to: • The research team, including the Principal Investigator, study coordinators, and personnel responsible for the support or oversight of the study

Questions about this trial

What is this clinical trial studying?

A study testing Mobile Health (mHealth) Patient-Reported Outcome (PRO) tool in people with Type 2 Diabetes, run by NYU Langone Health at 1 site in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 9 inclusion and 7 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: stopped early, as of the sponsor's last update on 27 Aug 2026. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study was stopped early (reason given: Funding was terminated for the study.). Results are not available in the source record.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Change in Hemoglobin A1C (HbA1c) (time frame: Baseline, Month 12). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 27 Aug 2026.

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