Health Care ProvidersANDI-MFANCT06269250
Acceptance and Perceived Benefits of Digitalization by Medical Assistants
An observational study of Health Care Providers and Patient Safety, run by Jacobs University Bremen gGmbH at 1 site in Germany.
Trial summary
The aim of this project is to improve the integration of digital processes, including e-prescriptions, within medical and dental practices for healthcare professionals. Through a better understanding of the obstacles healthcare workers encounter during the adoption of digital processes and their feedback… Read more about this study
- Who is it for?
- Ages 18 years and older
- Conditions the study is for
- Health Care Providers, Patient Safety, eHealth
- What is being tested?
- Policy Change
- How many people
- 80 participants
- Where
- 1 siteGermany
- Study dates
- 1 Nov 2023to 31 Dec 2024
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 years and older
- All sexes
- Adult, Older adult
Study population: Health Care Workers, including medical assistances
Who may be able to join
- Ability to participate in surveys (e.g., sufficient German or English language skills)
Who cannot join
- Younger than 18 years
- Illiteracy
- Massively limited cognitive abilities, i.e., linguistic components of the digital offerings must be able to be used to complete questionnaires or participate in interviews
Trial locations and contacts
1 site in 1 country.
About this study
Official title: Acceptance and Perceived Benefits of Digitalization by Medical Assistants (ANDI-MFA)
The aim of this project is to improve the integration of digital processes, including e-prescriptions, within medical and dental practices for healthcare professionals. Through a better understanding of the obstacles healthcare workers encounter during the adoption of digital processes and their feedback post-implementation, this study will add to the current state of science, contributing to digital process optimization in healthcare.
Read the detailed description
This study uses an online questionnaire to collect data from respondents regarding their experiences and observations as healthcare professionals in the implementation of digital processes, as well as their perception of digital processes post-implementation. The survey will be conducted at two different time points, in 2023 and 2024. As part of this initiative, we plan to share the feedback and recommendations gathered with the Federal Minister of Health and relevant authorities in collaboration with GEMATIK.
Main research questions are
- What challenges do healthcare professionals encounter in the implementation of digital processes? II. How can the offers for the implementation and introduction of digital processes (e.g. e-prescription) in medical practice for medical and dental professionals be supported and optimized?
- Conditions
- Health Care Providers, Patient Safety, eHealth
- Being tested
- Policy Change
- Keywords
- digital processes, e-prescriptions, health care providers, medical assistants, acceptance, life-long learning
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Policy ChangeOther
There will be a change with the digitalization in the health care system with the beginning of the year 2024
| Study group | Role | What they receive |
|---|---|---|
| sample assessed in the year 2023 | Participants can be any healthcare worker, including dental and medical assistants, aged 18 or older. Receives: Other: Policy Change |
What is being measured
The primary outcome is the main question the study is designed to answer.
Adoption and acceptance of information technology (IT)
The items assess the adoption and acceptance of telematic infrastructure (TI) in medical or dental practices. They collect data on the use of TI, its impact on daily operations, and its acceptance. These are example items for each category:
- Is your medical office connected to the Telematics Infrastructure (TI)? (Answer options: "bot at all", "some days", "more than half of the days", "almost every day")
- Does the TI connection run smoothly without causing disruption to your practice operations? (Answer options: "not at all", "some days", "more than half of the days", "almost every day")
- Do you know if your (dental) office management fundamentally rejects a TI connection? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know")
Measured: 3 months
Requests by patients regarding IT
The items assess the frequency of patients' inquiries about various digital health applications and services. These are example items:
- How often have been asked by patients about an e-prescription? (Answer options: "not at all", "some days", "more than half of the days", "almost every day")
- What topics are you most frequently asked about by your patients? (Answer options: "online medical consultation", "eAU", "e-prescription", "ePA", "digital health apps (DIGAs)", "fitness trackers like smartwatches")
Measured: 3 months
Perceived Benefits of IT
The perceived benefits of IT are measured through self-report
Measured: 3 months
Secondary outcomes (2)
Knowledge and Digital health literacy
The items assess the participants' awareness and knowledge of digital health tools and their ability to access and comprehend health-related information. Example items are:
- Have you heard of TI applications such as eAU, KIM, e-prescription, ePA, etc.? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know")
- Have you heard of "ePA for all"? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know.") If yes, do you feel well-informed enough to answer questions from patients about it? If no, do you know the informational materials for the waiting room or from another source such as gematik, e.g., regarding e-prescription?
- Do you know the three redemption methods for the e-prescription? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know")
Measured: 3 months
Preferred learning format
The items assess how healthcare professionals prefer to access information related to their work and digital health applications. Example items are:
- How often do you actively search the internet for information about digital applications? (Answer options: "never", "almost never", "sometimes", "almost daily", "daily")
- On which platforms do you seek information when looking for details about digital health applications? (Answer options: Facebook, Facebook group, LinkedIn, Instagram, TikTok, Xing, other)
- How do you prefer to inform yourself about applications related to your work? (multiple answer option)
Measured: 3 months
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted21 Feb 2024
- Study start1 Nov 2023
- Primary completion31 Dec 2024
- Study completion31 Dec 2024
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Health Care ProvidersStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Cohort
- Time perspective
- Prospective
- Enrolment
- 80 participants (actual)
Sponsor and investigators
- Lead sponsor
- Jacobs University Bremen gGmbH
- Sponsor type
- University, hospital or other
- Responsible party
- Sponsor
- Investigators
- Alina Dahmen, Dr. med., Study director, Constructor University Bremen gGmbH
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT06269250
- Sponsor's protocol ID
- ANDI-MFA2023_10
- Acronym
- ANDI-MFA
- Status last verified
- Sep 2026
- First submitted
- 22 Oct 2023
- Last updated
- 25 Sep 2026
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Study at a glance
From the registry record, last updated by the sponsor on 25 Sep 2026. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Acceptance and Perceived Benefits of Digitalization by Medical Assistants (ANDI-MFA)
- ClinicalTrials.gov ID
- NCT06269250
- Acronym / sponsor ID
- ANDI-MFA / ANDI-MFA2023_10
- Conditions
- Health Care Providers, Patient Safety, eHealth
- Keywords
- digital processes, e-prescriptions, health care providers, medical assistants, acceptance, life-long learning
- Study type
- Observational
- Recruitment status
- Completed
- Enrolment
- 80 participants (actual)
- Lead sponsor
- Jacobs University Bremen gGmbHUniversity, hospital or other
- Study start
- 1 Nov 2023 (actual)
- Primary completion
- 31 Dec 2024 (actual)
- Study completion
- 31 Dec 2024 (actual)
- First posted
- 21 Feb 2024 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The aim of this project is to improve the integration of digital processes, including e-prescriptions, within medical and dental practices for healthcare professionals. Through a better understanding of the obstacles healthcare workers encounter during the adoption of digital processes and their feedback post-implementation, this study will add to the current state of science, contributing to digital process optimization in healthcare.
Detailed description
This study uses an online questionnaire to collect data from respondents regarding their experiences and observations as healthcare professionals in the implementation of digital processes, as well as their perception of digital processes post-implementation. The survey will be conducted at two different time points, in 2023 and 2024. As part of this initiative, we plan to share the feedback and recommendations gathered with the Federal Minister of Health and relevant authorities in collaboration with GEMATIK.
Main research questions are
- What challenges do healthcare professionals encounter in the implementation of digital processes? II. How can the offers for the implementation and introduction of digital processes (e.g. e-prescription) in medical practice for medical and dental professionals be supported and optimized?
Study design
- Observational model
- Cohort
- Time perspective
- Prospective
- Number of arms
- 1
| Arm | Type | Receives |
|---|---|---|
| sample assessed in the year 2023 | – | Other: Policy ChangeParticipants can be any healthcare worker, including dental and medical assistants, aged 18 or older. |
Who may qualify
- Ages
- 18 years and older
- Sex
- All
- Age groups
- Adult, Older adult
- Study population
- Health Care Workers, including medical assistances
Key inclusion criteria (1 listed)
- Ability to participate in surveys (e.g., sufficient German or English language skills)
Key exclusion criteria (3 listed)
- Younger than 18 years
- Illiteracy
- Massively limited cognitive abilities, i.e., linguistic components of the digital offerings must be able to be used to complete questionnaires or participate in interviews
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Policy ChangeThere will be a change with the digitalization in the health care system with the beginning of the year 2024 | Other | sample assessed in the year 2023 |
Primary outcome
Adoption and acceptance of information technology (IT)
Time frame: 3 months
The items assess the adoption and acceptance of telematic infrastructure (TI) in medical or dental practices. They collect data on the use of TI, its impact on daily operations, and its acceptance. These are example items for each category: 1. Is your medical office connected to the Telematics Infrastructure (TI)? (Answer options: "bot at all", "some days", "more than half of the days", "almost every day") 2. Does the TI connection run smoothly without causing disruption to your practice operations? (Answer options: "not at all", "some days", "more than half of the days", "almost every day") 3. Do you know if your (dental) office management fundamentally rejects a TI connection? (Answer options: "I strongly disagree", "I disagree", "I agree", "I strongly agree", "I don't know")
Requests by patients regarding IT
Time frame: 3 months
The items assess the frequency of patients' inquiries about various digital health applications and services. These are example items: 1. How often have been asked by patients about an e-prescription? (Answer options: "not at all", "some days", "more than half of the days", "almost every day") 2. What topics are you most frequently asked about by your patients? (Answer options: "online medical consultation", "eAU", "e-prescription", "ePA", "digital health apps (DIGAs)", "fitness trackers like smartwatches")
Perceived Benefits of IT
Time frame: 3 months
The perceived benefits of IT are measured through self-report
2 secondary outcomes
Knowledge and Digital health literacy
Time frame: 3 months
Preferred learning format
Time frame: 3 months
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 25 Sep 2026.
- Project PartnerLink provided by the sponsor.
- Main PILink provided by the sponsor.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Alina Dahmen, Dr. med. study director
Constructor University Bremen gGmbH
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Health Care Providers and Patient Safety, run by Jacobs University Bremen gGmbH at 1 site in Germany.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 1 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 25 Sep 2026. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in Germany. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Adoption and acceptance of information technology (IT) (time frame: 3 months). The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 25 Sep 2026.