Type 2 DiabetesNCT06273657
Effects of Medisinstart for Type 2 Diabetes
A study testing Medisinstart in people with Type 2 Diabetes, run by Apokus AS at 22 sites in Norway.
Trial summary
Medisinstart is a counseling service in pharmacies where patients who start taking a new medicine receive two follow-up appointments with a pharmacist. The aim of the service is to promote correct medication use and increase patient adherence. Read more about this study
- Who is it for?
- Ages 18 years and older
- Conditions the study is for
- Type 2 Diabetes
- What is being tested?
- Medisinstart
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 500 participants
- Where
- 22 sitesNorway
- Study dates
- 7 Feb 2024to Feb 2027
- Phase
- Interventional
- Are there results?
- Not yet: the study is under way
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 years and older
- All sexes
- No healthy volunteers
- Adult, Older adult
Who may be able to join
- Extracted a new drug/active substance (A10A/A10B) for type 2 diabetes
- Age ≥ 18 years
- The drugs are administered by the patient/relatives
- Good command of Norwegian, both written and spoken
Who cannot join
- Inability to understand and/or complete consent forms, questionnaires and/or other patient-oriented materials
- Not able to attend physical appointments in the pharmacy
- Not given written consent to participate in the study
- Diabetes medication is administered by a healthcare professional
- Known pregnancy
- HbA1c is unsuitable as an average measure of blood glucose at baseline
- Received initiation of medication for type 2 diabetes within the last year
- Ongoing participation in other studies involving similar interventions to increase adherence and ensure correct medication use
Trial locations and contacts
22 sites in 1 country. Contact the study team or a site near you to ask about taking part.
22 sites in 1 country
Norway22 sites, 21 recruiting
- Recruiting
Vitusapotek Åfjord
Åfjord, Trøndelag, 7170
- Recruiting
Apotek 1 Andslimoen
Bardufoss, Troms, 9325
- Recruiting
Vitusapotek Paradis
Bergen, Vestland, 5232
- Recruiting
Birkeland apotek
Birkeland, Agder, 4760
- Recruiting
Apotek 1 Brandbu
Brandbu, Innlandet, 2760
- Active, not recruiting
Sykehusapoteket i Drammen
Drammen, Buskerud, 3004
- Recruiting
Vitusapotek Gjøvik
Gjøvik, Innlandet, 2806
- Recruiting
Vitusapotek Gotaasgaarden Jessheim
Jessheim, Akershus, 2050
- Recruiting
Boots apotek Kløfta
Kløfta, Akershus, 2040
- Recruiting
Apotek 1 Veakrossen
Kopervik, Rogaland, 4276
- Recruiting
Apotek 1 Lena
Lena, Innlandet, 2850
- Recruiting
Vitusapotek Nesodden
Nesoddtangen, Akershus, 1452
- Recruiting
Sykehusapoteket Oslo, Ullevål
Oslo, Oslo, 0455
- Recruiting
Sykehusapoteket i Oslo, Aker
Oslo, Oslo, 0586
- Recruiting
Vitusapotek Røa
Oslo, Oslo, 0751
- Recruiting
Boots apotek Linnea
Øystese, Vestland, 5610
- Recruiting
Vitusapotek Mariero
Stavanger, Rogaland, 4017
- Recruiting
Ryfylke apotek
Stavanger, Rogaland, 4150
- Not yet recruiting
Vitusapotek Stryn
Stryn, Vestland, 6783
- Recruiting
Sykehusapoteket i Trondheim
Trondheim, Trøndelag, 7030
- Recruiting
Apotek 1 Solsiden
Trondheim, Trøndelag, 7042
- Recruiting
Vitusapotek Ulefoss
Ulefoss, Telemark, 3830
About this study
Medisinstart is a counseling service in pharmacies where patients who start taking a new medicine receive two follow-up appointments with a pharmacist. The aim of the service is to promote correct medication use and increase patient adherence. The effect of Medisinstart has previously been studied among patients starting a new cardiovascular drug. The aim of the project is to map the effects of Medisinstart among patients starting a new medication for type 2 diabetes. Knowledge about the effects of Medisinstart is important in order to maximize the benefits of the service for patients and society. The project is being conducted as a randomized controlled trial among adult patients starting a new medication for type 2 diabetes. The intervention group receives Medisinstart, while the control group only receives prescription dispensing as normal. Data collection includes HbA1c analysis in blood samples and responses to questionnaires. HbA1c is an established measure of glycemic control.
- Conditions
- Type 2 Diabetes
- Being tested
- Medisinstart
- Keywords
- Medication related problems, Adherence, Type 2 diabetes, Pharmacist-led intervention, Consultation, Pharmacy
- Medical subject headings
- Diabetes Mellitus, Type 2
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
MedisinstartOther
Medisinstart is a counseling service in pharmacies where patients who start taking a new medicine receive two follow-up consultations with a pharmacist.
| Study group | Role | What they receive |
|---|---|---|
| Medisinstart | Experimental | Not described Receives: Other: Medisinstart |
| Control | No intervention | Not described |
What is being measured
The primary outcome is the main question the study is designed to answer.
HbA1c
Change in HbA1c-level from baseline to 6 months after initiation of a new medication for type 2 diabetes.
Measured: At baseline and 6 months after initation of the new medication for type 2 diabetes.
HbA1c
Change in HbA1c-level from baseline to 12 months after initiation of a new medication for type 2 diabetes.
Measured: At baseline and 12 months after initation of the new medication for type 2 diabetes.
Secondary outcomes (6)
Self-reported adherence
Adherence will be measured by a Norwegian translation of the MARS-5 questionnaire. The total MARS-5 score can have values from 5-25, with higher scores indicating higher adherence.
Measured: 6 and 12 months after initiation of the new medication for type 2 diabetes
Self-reported adherence
Adherence will be measured by a Norwegian translations of the question: "People often miss taking doses of their medicines, for a wide range of reasons. Have you missed any doses of your new medicine the last week?" The question will be answered by yes/no.
Measured: 6 and 12 months after initiation of the new medication for type 2 diabetes
Frequency of medication-related problems
Pharmacists will report identified medication-related problems (MRPs) in a structured self-developed electronic questionnaire. The MRP categories in the questionnaire are based on the MRP classification presented by Ruths et al. (Tidsskr Nor Laegeforen. 2007 Nov 29;127(23):3073-6). The different MRP categories will be reported as identified or not identified in the consultations.
Measured: At the first and second Medisinstart consultations and 12 months after initiation of the new medication for type 2 diabetes
Patients' beliefs about their medicines
Patients' beliefs about their medicines will be measured by a validated Norwegian translation of the Beliefs about Medicines Questionnaire (BMQ). The BMQ general comprises three subscales, Harm, Overuse and Benefit, and the total score of each subscale ranges from 4 to 20. The BMQ specific comprises two subscales, Concerns and Necessity, and the total score of each subscale ranges from 5 to 25. Higher scores indicate stronger beliefs in the concepts represented by the subscale.
Measured: At baseline and 6 months after initation of the new medication for type 2 diabetes
Diabetes Self-Management
Diabetes Self-Management will be measured by a validated Norwegian translation of the Diabetes Self-Management Questionnaire-Revised (DSMQ-R). The scores are summed and transformed into a 1-10 scale for each of the following activities: "eating behavior", "medication use", "glucose monitoring", "physical activity" and "interaction with treating physician/healthcare professional". In addition, a total score is calculated as an overall measure of the patient's diabetes self-management. Values in the upper part of the scale indicate good self-care.
Measured: 12 months after initiation of the new medication for type 2 diabetes
Diabetes Treatment Satisfaction
Diabetes Treatment Satisfaction will be measured by a validated Norwegian translation of the Diabetes Treatment Satisfaction Questionnaire (DTSQ). The scores range from 0 to 36 where higher scores indicate greater satisfaction with treatment.
Measured: At baseline and 6 and 12 months after initiation of the new medication for type 2 diabetes
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted22 Feb 2024
- Study start7 Feb 2024
- Primary completionFeb 2027 (estimated)
- Study completionFeb 2027 (estimated)
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Type 2 DiabetesStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Supportive care
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Enrolment
- 500 participants (estimated)
Sponsor and investigators
- Lead sponsor
- Apokus AS
- Sponsor type
- University, hospital or other
- Collaborators
- Norwegian Pharmacy Association
- Responsible party
- Sponsor
- Investigators
- Sara Bremer, PhD, Principal investigator, Head of Research and Development
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT06273657
- Sponsor's protocol ID
- Apokus-002
- Status last verified
- Oct 2026
- First submitted
- 1 Feb 2024
- Last updated
- 28 Oct 2026
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Study at a glance
From the registry record, last updated by the sponsor on 28 Oct 2026. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Effects of Medisinstart for Type 2 Diabetes
- ClinicalTrials.gov ID
- NCT06273657
- Acronym / sponsor ID
- Apokus-002
- Conditions
- Type 2 Diabetes
- Keywords
- Medication related problems, Adherence, Type 2 diabetes, Pharmacist-led intervention, Consultation, Pharmacy
- Study type
- Interventional
- Recruitment status
- Recruiting
- Enrolment
- 500 participants (estimated)
- Lead sponsor
- Apokus ASUniversity, hospital or other
- Collaborators
- Norwegian Pharmacy Association
- Study start
- 7 Feb 2024 (actual)
- Primary completion
- Feb 2027 (estimated)
- Study completion
- Feb 2027 (estimated)
- First posted
- 22 Feb 2024 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
Medisinstart is a counseling service in pharmacies where patients who start taking a new medicine receive two follow-up appointments with a pharmacist. The aim of the service is to promote correct medication use and increase patient adherence. The effect of Medisinstart has previously been studied among patients starting a new cardiovascular drug. The aim of the project is to map the effects of Medisinstart among patients starting a new medication for type 2 diabetes. Knowledge about the effects of Medisinstart is important in order to maximize the benefits of the service for patients and society. The project is being conducted as a randomized controlled trial among adult patients starting a new medication for type 2 diabetes. The intervention group receives Medisinstart, while the control group only receives prescription dispensing as normal. Data collection includes HbA1c analysis in blood samples and responses to questionnaires. HbA1c is an established measure of glycemic control.
Study design
- Primary purpose
- Supportive care
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Medisinstart | Experimental | Other: Medisinstart |
| Control | No intervention | – |
Who may qualify
- Ages
- 18 years and older
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Adult, Older adult
Key inclusion criteria (4 listed)
- Extracted a new drug/active substance (A10A/A10B) for type 2 diabetes
- Age ≥ 18 years
- The drugs are administered by the patient/relatives
- Good command of Norwegian, both written and spoken
Key exclusion criteria (8 listed)
- Inability to understand and/or complete consent forms, questionnaires and/or other patient-oriented materials
- Not able to attend physical appointments in the pharmacy
- Not given written consent to participate in the study
- Diabetes medication is administered by a healthcare professional
- Known pregnancy
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| MedisinstartMedisinstart is a counseling service in pharmacies where patients who start taking a new medicine receive two follow-up consultations with a pharmacist. | Other | Medisinstart |
Primary outcome
HbA1c
Time frame: At baseline and 6 months after initation of the new medication for type 2 diabetes.
Change in HbA1c-level from baseline to 6 months after initiation of a new medication for type 2 diabetes.
HbA1c
Time frame: At baseline and 12 months after initation of the new medication for type 2 diabetes.
Change in HbA1c-level from baseline to 12 months after initiation of a new medication for type 2 diabetes.
6 secondary outcomes
Self-reported adherence
Time frame: 6 and 12 months after initiation of the new medication for type 2 diabetes
Self-reported adherence
Time frame: 6 and 12 months after initiation of the new medication for type 2 diabetes
Frequency of medication-related problems
Time frame: At the first and second Medisinstart consultations and 12 months after initiation of the new medication for type 2 diabetes
Patients' beliefs about their medicines
Time frame: At baseline and 6 months after initation of the new medication for type 2 diabetes
Diabetes Self-Management
Time frame: 12 months after initiation of the new medication for type 2 diabetes
Diabetes Treatment Satisfaction
Time frame: At baseline and 6 and 12 months after initiation of the new medication for type 2 diabetes
Results and safety
This study is still under way. Results are not available in the source record yet.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 28 Oct 2026.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part.
Sara Bremer, PhD principal investigator
Head of Research and Development
22 sites in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Medisinstart in people with Type 2 Diabetes, run by Apokus AS at 22 sites in Norway.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 4 inclusion and 8 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: looking for participants now, as of the sponsor's last update on 28 Oct 2026. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 22 sites in Norway. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
This study is still under way. Results are not available in the source record yet.
How can a doctor refer a patient or contact the research team?
Contact Sara Bremer, PhD (21620200, sara@apokus.no), or a site near the patient. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
HbA1c (time frame: At baseline and 6 months after initation of the new medication for type 2 diabetes.). The study lists 2 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 28 Oct 2026; AzTrials last refreshed its copy on 6 Nov 2026.