Patient SatisfactionNCT06468631
Effects of Nursing Patient Handover
An observational study of Patient Satisfaction and Nurse's Role, run by Kahramanmaras Sutcu Imam University at 1 site in Turkey (Türkiye).
Trial summary
This study was planned in a quasi-experimental design, focusing on the feasibility, evaluation, and implementation of patient handover between nurses, and the effect of interventions to increase their effectiveness on the patient's satisfaction with care, trust in the nurse, and the quality of nurses' patient… Read more about this study
- Who is it for?
- Ages 18 years and olderHealthy volunteers can take part
- Conditions the study is for
- Patient Satisfaction, Nurse's Role
- What is being tested?
- Complex Nursing Intervention
- Type of treatment
- Lifestyle or therapy programme
- How many people
- 369 participants
- Where
- 1 siteTurkey (Türkiye)
- Study dates
- 25 Jan 2022to 8 Sep 2022
- How long will I take part?
- 8 Weeks
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 years and older
- All sexes
- Healthy volunteers accepted
- Adult, Older adult
Study population: It consists of inpatients and nurses working in the General Surgery Intensive Care Clinic, Internal Medicine Clinic and General Surgery Clinic of the training and research hospital determined between January and September 2022.
Who may be able to join
- Nurses using the standard patient handover form
- Nurses involved in patient handover.
- The patient over 18 years of age
- The patient understand and speak Turkish
- The patient have no hearing impairment
- The patient have no psychiatric disorder that would reduce his or her ability to comprehend and understand,
- The patient have no communication problems, have no contact isolation,
- Patients and nurses agree to participate in the research.
Who cannot join
- Nurses and patients no volunteer to participate in the research
- Nurses who do not use standard patient handover forms
- The patient under 18 years of age
Trial locations and contacts
1 site in 1 country.
Turkey (Türkiye)1 site
Adana city training and research hospital
Adana
About this study
Official title: The Impact of Improving Clinical Patient Handover Interventions on Patient Outcomes and Handover Practices: A Complex Nursing Intervention Study
This study was planned in a quasi-experimental design, focusing on the feasibility, evaluation, and implementation of patient handover between nurses, and the effect of interventions to increase their effectiveness on the patient's satisfaction with care, trust in the nurse, and the quality of nurses' patient handover.The main question it aims to answer is:
Does the intervention implemented in nurses' patient handover increase patients' satisfaction with care, its effect on their trust in nurses, and the quality of nurses' patient handover?
Read the detailed description
This research was conducted between January and September 2022 at Adana City Education and Training Center.
It was carried out in the Research Hospital General Surgery Intensive Care Clinic (Intensive Care Clinic), Internal Medicine Clinic (Internal Clinic), General Surgery Clinic (Surgical Clinic). The study was carried out in a quasi-experimental design, with the control and experimental groups being the same, before the intervention, in the short term after the intervention (2 weeks after the intervention) and in the long term after the intervention (8 weeks after the intervention).
Training prepared as an expert opinion on patient handover, starting to use the standard patient handover form for each patient, ensuring standardization in handover and supporting this improvement work by managers were expressed as interventions. Training offered; It includes the importance of patient handover, how to ensure standardization and why we should use the standard patient handover form. After the training content was prepared, expert opinions were obtained from 5 people, including clinicians and academicians. The trainings were held in the meeting room of each clinic in 3 different sessions, reaching all nurses in an average of 45 minutes. The trainings were conducted interactively using written, visual and video methods. After the training, the standard patient handover form, which nurses should use in writing and verbally for each patient, was applied by the researcher at the bedside and how to use it was explained. The presentation prepared for the training was shared with nurses.
- Conditions
- Patient Satisfaction, Nurse's Role
- Being tested
- Complex Nursing Intervention
- Keywords
- handover, handoff, patient safety
- Medical subject headings
- Patient Satisfaction
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Complex Nursing InterventionBehavioural
Training prepared as an expert opinion on patient handover, starting to use the standard patient handover form for each patient, ensuring standardization in handover and supporting this improvement work by managers were expressed as interventions.
Training offered; It includes the importance of patient handover, how to ensure standardization and why we should use the standard patient handover form.
What is being measured
The primary outcome is the main question the study is designed to answer.
Nursing handover quality
Nurses carry out written and verbal handover procedures for each patient using the standard patient handover form. Handover quality is measured by the presence of observational transferred information and the Handoff CEX Scale.
Measured: 2 weeks and 8 weeks
Secondary outcomes (1)
Patient Trust in Nurses and Newcastle Nursing Care Satisfaction Scale Levels
Evaluation of patients' Trust in Nurses and Nursing Care Satisfaction after the patient handover intervention applied to nurses. The scale is a 5-point scale consisting of 24 items including nursing care. Newcastle nursing care satisfaction scale is a 5-point scale consisting of 24 items including nursing care. It is a Likert type scale. Score evaluation is made from 0 to 100 by adding the scores of all items marked on the scale and converting them to 100. It is done based on points. A total score of 100 is considered to indicate satisfaction with all aspects of nursing care. The total score of the trust in nurses scale (minimum 5 points - maximum 30 points) is measured by summing the scores of the answers given to the questions. A high score from the scale indicates a high level of trust in nurses.
Measured: 2 weeks and 8 weeks
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted21 Jun 2024
- Study start25 Jan 2022
- Primary completion1 Jun 2022
- Study completion8 Sep 2022
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Publications (1)Papers the sponsor has linked to this study.
- Other trials for Patient SatisfactionStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Other
- Time perspective
- Prospective
- Enrolment
- 369 participants (actual)
- Target duration
- 8 Weeks
Sponsor and investigators
- Lead sponsor
- Kahramanmaras Sutcu Imam University
- Sponsor type
- University, hospital or other
- Responsible party
- Principal investigator, SERAP GÜNGÖR, Kahramanmaras Sutcu Imam University
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT06468631
- Sponsor's protocol ID
- Handover
- Status last verified
- Jun 2024
- First submitted
- 15 Jun 2024
- Last updated
- 26 Jun 2024
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Publications
Gungor S, Tosun B. The Impact of Improving Clinical Patient Handover Interventions on Patient Outcomes and Handover Practices: A Complex Nursing Intervention Study. J Eval Clin Pract. 2025 Jun;31(4):e70087. doi: 10.1111/jep.70087.
PubMed 40323142
Study at a glance
From the registry record, last updated by the sponsor on 26 Jun 2024. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- The Impact of Improving Clinical Patient Handover Interventions on Patient Outcomes and Handover Practices: A Complex Nursing Intervention Study
- ClinicalTrials.gov ID
- NCT06468631
- Acronym / sponsor ID
- Handover
- Conditions
- Patient Satisfaction, Nurse's Role
- Keywords
- handover, handoff, patient safety
- Study type
- Observational
- Recruitment status
- Completed
- Enrolment
- 369 participants (actual)
- Lead sponsor
- Kahramanmaras Sutcu Imam UniversityUniversity, hospital or other
- Study start
- 25 Jan 2022 (actual)
- Primary completion
- 1 Jun 2022 (actual)
- Study completion
- 8 Sep 2022 (actual)
- First posted
- 21 Jun 2024 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
This study was planned in a quasi-experimental design, focusing on the feasibility, evaluation, and implementation of patient handover between nurses, and the effect of interventions to increase their effectiveness on the patient's satisfaction with care, trust in the nurse, and the quality of nurses' patient handover.The main question it aims to answer is:
Does the intervention implemented in nurses' patient handover increase patients' satisfaction with care, its effect on their trust in nurses, and the quality of nurses' patient handover?
Detailed description
This research was conducted between January and September 2022 at Adana City Education and Training Center.
It was carried out in the Research Hospital General Surgery Intensive Care Clinic (Intensive Care Clinic), Internal Medicine Clinic (Internal Clinic), General Surgery Clinic (Surgical Clinic). The study was carried out in a quasi-experimental design, with the control and experimental groups being the same, before the intervention, in the short term after the intervention (2 weeks after the intervention) and in the long term after the intervention (8 weeks after the intervention).
Training prepared as an expert opinion on patient handover, starting to use the standard patient handover form for each patient, ensuring standardization in handover and supporting this improvement work by managers were expressed as interventions. Training offered; It includes the importance of patient handover, how to ensure standardization and why we should use the standard patient handover form. After the training content was prepared, expert opinions were obtained from 5 people, including clinicians and academicians. The trainings were held in the meeting room of each clinic in 3 different sessions, reaching all nurses in an average of 45 minutes. The trainings were conducted interactively using written, visual and video methods. After the training, the standard patient handover form, which nurses should use in writing and verbally for each patient, was applied by the researcher at the bedside and how to use it was explained. The presentation prepared for the training was shared with nurses.
Study design
- Observational model
- Other
- Time perspective
- Prospective
- Target follow-up
- 8 Weeks
Who may qualify
- Ages
- 18 years and older
- Sex
- All
- Healthy volunteers
- Accepted
- Age groups
- Adult, Older adult
- Study population
- It consists of inpatients and nurses working in the General Surgery Intensive Care Clinic, Internal Medicine Clinic and General Surgery Clinic of the training and research hospital determined between January and September 2022.
Key inclusion criteria (8 listed)
- Nurses using the standard patient handover form
- Nurses involved in patient handover.
- The patient over 18 years of age
- The patient understand and speak Turkish
- The patient have no hearing impairment
Key exclusion criteria (3 listed)
- Nurses and patients no volunteer to participate in the research
- Nurses who do not use standard patient handover forms
- The patient under 18 years of age
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Complex Nursing InterventionTraining prepared as an expert opinion on patient handover, starting to use the standard patient handover form for each patient, ensuring standardization in handover and supporting this improvement work by managers were expressed as interventions. Training offered; It includes the importance of patient handover, how to ensure standardization and why we should use the standard patient handover form. | Behavioural | – |
Primary outcome
Nursing handover quality
Time frame: 2 weeks and 8 weeks
Nurses carry out written and verbal handover procedures for each patient using the standard patient handover form. Handover quality is measured by the presence of observational transferred information and the Handoff CEX Scale.
1 secondary outcome
Patient Trust in Nurses and Newcastle Nursing Care Satisfaction Scale Levels
Time frame: 2 weeks and 8 weeks
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 26 Jun 2024.
- Derived from this study: PubMed 40323142Gungor S, Tosun B. The Impact of Improving Clinical Patient Handover Interventions on Patient Outcomes and Handover Practices: A Complex Nursing Intervention Study. J Eval Clin Pract. 2025 Jun;31(4):e70087. doi: 10.1111/jep.70087.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
The record lists no contact. Use the official record to reach the sponsor.
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Patient Satisfaction and Nurse's Role, run by Kahramanmaras Sutcu Imam University at 1 site in Turkey (Türkiye).
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 8 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 26 Jun 2024. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in Turkey (Türkiye). Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Nursing handover quality (time frame: 2 weeks and 8 weeks). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
On the ClinicalTrials.gov record for NCT06468631, which also lists 1 linked publication.
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 26 Jun 2024.