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Machine Intelligence in the PharmacyNCT06795477

Preventing Medication Dispensing Errors in Pharmacy Practice with Interpretable Machine Intelligence: Wave 2

A study testing No MI Help, Interpretable MI and Uninterpretable MI in people with Machine Intelligence in the Pharmacy, run by Corey Lester at 1 site in United States.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

Pharmacists currently perform an independent double-check to identify drug-selection errors before they can reach the patient. However, the use of machine intelligence (MI) to support this cognitive decision-making work by pharmacists does not exist in practice. Read more about this study

Who is it for?
Ages 18 years and older
Conditions the study is for
Machine Intelligence in the Pharmacy
What is being tested?
No MI Help, Interpretable MI and Uninterpretable MI
Could I receive a placebo?
No, everyone receives an active treatment
How many people
30 participants
Where
1 siteUnited States
Study dates
1 Feb 2023to 12 May 2023
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Licensed pharmacist in the United States
  • Age 18 years and older at screening
  • PC/Laptop with Microsoft Windows 10 or Mac (Macbook, iMac) with MacOS with Google Chrome or Firefox web browser installed on the device
  • Screen resolution of 1024x968 pixels or more
  • A laptop integrated webcam or USB webcam is also required for the eye tracking purpose.

Who cannot join

  • Eyeglasses with more than one power (bifocals, trifocals, progressives, layered lenses, or regression lenses)
  • Cataracts, intraocular implants, glaucoma, or permanently dilated pupil
  • Require a screen reader/magnifier or other assistive technology to use the computer
  • Eye surgery (e.g., corneal)
  • Eye movement or alignment abnormalities (lazy eye, strabismus, nystagmus)

Trial locations and contacts

1 site in 1 country.

United States1 site
  • University of Michigan

    Ann Arbor, Michigan, 48109

Other trials in United States

About this study

Pharmacists currently perform an independent double-check to identify drug-selection errors before they can reach the patient. However, the use of machine intelligence (MI) to support this cognitive decision-making work by pharmacists does not exist in practice. This research is being conducted to examine the effectiveness machine intelligence (MI) advice on to determine if its impact on pharmacists' work performance and cognitive demand.

Being tested
No MI Help, Interpretable MI, Uninterpretable MI

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • No MI HelpBehavioural

    Participants will complete the medication verification task without any MI help

  • Interpretable MIBehavioural

    Participants receive interpretable machine intelligence assistance to complete the medication verification tasks.

  • Uninterpretable MIBehavioural

    Participants receive uninterpretable (i.e., black-box) machine intelligence assistance to complete the medication verification tasks.

Study groups in NCT06795477
Study groupRoleWhat they receive
Interpretable MIExperimentalParticipants receive interpretable machine intelligence to complete the medication verification task.
Receives: Behavioral: No MI Help; Behavioral: Interpretable MI
Uninterpretable MIExperimentalParticipants receive uninterpretable (i.e., black-box) machine intelligence to complete the medication verification task.
Receives: Behavioral: No MI Help; Behavioral: Uninterpretable MI

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Cognitive effort

    Difference in cognitive effort measured by duration of fixation and fixation count

    Measured: 1 day - Single study visit

  2. Decision accuracy

    Difference in detection rate measured by number of medication verification errors

    Measured: 1 day - Single study visit

  3. Trust change

    Difference in trust as measured by visual analog scale will be calculated based on AI advice accuracy. Participants will indicate their level of trust in the AI advice after every trial on a scale from 1-100, with higher scores indicating greater levels of trust.

    Measured: 1 day - Single study visit

Secondary outcomes (1)
  1. Reaction time

    Difference in task time measured by the number of seconds from starting the task to accepting or rejecting a medication image

    Measured: 1 day - Single study visit

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted28 Jan 2025
  2. Study start1 Feb 2023
  3. Primary completion12 May 2023
  4. Study completion12 May 2023

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Other
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
30 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT06795477
Sponsor's protocol ID
HUM00213493
Other IDs
5R01LM013624
Status last verified
Jan 2025
First submitted
21 Jan 2025
Last updated
28 Jan 2025
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No

Publications

  • Lester C, Rowell B, Zheng Y, Co Z, Marshall V, Kim JY, Chen Q, Kontar R, Yang XJ. Effect of Uncertainty-Aware AI Models on Pharmacists' Reaction Time and Decision-Making in a Web-Based Mock Medication Verification Task: Randomized Controlled Trial. JMIR Med Inform. 2025 Apr 18;13:e64902. doi: 10.2196/64902.

    PubMed 40249341
  • Tsai CC, Kim JY, Chen Q, Rowell B, Yang XJ, Kontar R, Whitaker M, Lester C. Effect of Artificial Intelligence Helpfulness and Uncertainty on Cognitive Interactions with Pharmacists: Randomized Controlled Trial. J Med Internet Res. 2025 Jan 31;27:e59946. doi: 10.2196/59946.

    PubMed 39888668

Questions about this trial

What is this clinical trial studying?

A study testing No MI Help, Interpretable MI and Uninterpretable MI in people with Machine Intelligence in the Pharmacy, run by Corey Lester at 1 site in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 5 inclusion and 5 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 28 Jan 2025. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Cognitive effort (time frame: 1 day - Single study visit). The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT06795477, which also lists 2 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 28 Jan 2025.

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