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Chronic DiseaseNCT06916247

Evaluation of AI Cost Prediction Model to Enroll Patients in Complex Care Management Program

A study testing Complex care management program in people with Chronic Disease, run by University of California, Los Angeles at 1 site in United States.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

Currently, UCLA Health (specifically the Office of Population Health and Accountable Care, or OPHAC) runs a complex care management program called Proactive Care (goal is to reduce care utilization by providing personalized care navigation/case management). Read more about this study

Who is it for?
Ages 18 years and older
Conditions the study is for
Chronic Disease
What is being tested?
Complex care management program
Could I receive a placebo?
No, everyone receives an active treatment
How many people
4,962 participants
Where
1 siteUnited States
Study dates
31 Jul 2024to 28 Apr 2026
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • At least 18 years of age
  • Enrolled in a UCLA Managed Care Plan
  • Cost prediction model identifies patient as having high predicted costs over the next 12 months

Who cannot join

  • Currently enrolled in any UCLA care management program
  • Enrolled in any UCLA care management program in the last 12 months
  • Already has an active referral to a care management program

Trial locations and contacts

1 site in 1 country.

United States1 site
  • UCLA Health

    Los Angeles, California, 90095

Other trials in United States

About this study

Official title: Evaluation of MA Proactive Care Program Using Cost Prediction Model With Randomized Waitlist

Currently, UCLA Health (specifically the Office of Population Health and Accountable Care, or OPHAC) runs a complex care management program called Proactive Care (goal is to reduce care utilization by providing personalized care navigation/case management). Every month, an AI Population Risk tool runs to identify around 250 of the 480,000 or so UCLA primary care patients, and RNs contact these 250 patients to enroll in Proactive Care. Starting in December 2024, OPHAC launched a new method of enrolling UCLA's Medicare Advantage (MA) patients into Proactive Care: an AI Cost Prediction model. The idea is the same-- the top 250 highest predicted cost patients will be enrolled in Proactive Care. The investigators will evaluate this model and subsequent enrollment into the program by randomizing the waitlist of MA patients waiting to enroll in Proactive Care, thereby creating a control group. The top 500 highest predicted cost patients will be identified each month, and following a 1:1 randomization, 250 will be contacted for enrollment and the rest will be put on a wait-list control group for 10 months unless otherwise requested by their provider to be enrolled in the Proactive Care program earlier.

Conditions
Chronic Disease
Being tested
Complex care management program
Keywords
High utilization, Complex care management, Cost prediction model
Medical subject headings
Chronic Disease

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Complex care management programBehavioural

    Intensive outpatient care management program that includes contact from nurses and case managers to help coordinate care, detect clinical red flags, and reduce overall unplanned acute care utilization.

Study groups in NCT06916247
Study groupRoleWhat they receive
Complex Care ManagementActive comparatorPatients randomized to be contacted for enrollment into the complex care management program called ProActive Care.
Receives: Behavioral: Complex care management program
Care as usualNo interventionPatient randomized to be put on a waitlist for being contacted for enrollment into ProActive Care (ie, not enrolled in ProActive Care).

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Days alive and out of hospital (DAOH) at 120 days from randomization

    The sum of the number of days that a patient is not hospitalized under inpatient or observation status, and alive, out of a maximum of 120 days post-randomization.

    Measured: 120 days after randomization

Secondary outcomes (8)
  1. Days alive and out of hospital (DAOH) at 30 days from randomization

    The sum of the number of days that a patient is not hospitalized under inpatient or observation status, and alive, out of a maximum of 30 days post-randomization.

    Measured: 30 days after randomization

  2. Days alive and out of hospital (DAOH) at 90 days from randomization

    The sum of the number of days that a patient is not hospitalized under inpatient or observation status, and alive, out of a maximum of 90 days post-randomization.

    Measured: 90 days after randomization

  3. Days alive and out of hospital (DAOH) at 10 months from randomization

    The sum of the number of days that a patient is not hospitalized under inpatient or observation status, and alive, out of a maximum of 300 days post-randomization.

    Measured: 10 months post-randomization

  4. Total healthcare expenditures at 10 months from randomization

    The sum of all healthcare expenditures (inpatient, outpatient, prescription, etc.) as determined by claims data.

    Measured: 10 months post-randomization

  5. All-cause hospitalizations at 10 months from randomization

    The total number of hospitalizations under inpatient or observation status for any cause

    Measured: 10 months post-randomization

  6. All-cause emergency department visits at 10 months from randomization

    The total number of emergency department visits that did not result in hospitalization, for any cause.

    Measured: 10 months post-randomization

  7. All-cause mortality at 10 months from randomization

    The total number of deaths from any cause

    Measured: 10 months post-randomization

  8. Ambulator contact days

    The number of days a patient spends outside the home receiving health care, defined as the total number of days with a primary care or specialty care office visit, test, imaging, procedure, or treatment

    Measured: 10 months post-randomization

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted8 Apr 2025
  2. Study start31 Jul 2024
  3. Primary completion26 Aug 2025
  4. Study completion28 Apr 2026

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Prevention
Allocation
Randomised
Intervention model
Parallel groups
Masking
Double blind
Who is masked
Investigator, Outcomes assessor
Enrolment
4,962 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT06916247
Sponsor's protocol ID
IRB-24-0849
Status last verified
Jul 2026
First submitted
21 Mar 2025
Last updated
16 Jul 2026
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
Undecided

Questions about this trial

What is this clinical trial studying?

A study testing Complex care management program in people with Chronic Disease, run by University of California, Los Angeles at 1 site in United States.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 3 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 16 Jul 2026. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Days alive and out of hospital (DAOH) at 120 days from randomization (time frame: 120 days after randomization). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 16 Jul 2026.

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