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Diabetic Patients,Self-Care,Artificial Intelligence-Based,Self-EfficacyNCT06985680

Diabetic Patients,Self-Efficacy,Self-Care Behaviors,Artificial Intelligence-Based

A study testing LINE@ Diabetes Health Education Chatbot in people with Diabetic Patients,Self-Care,Artificial Intelligence-Based,Self-Efficacy and Type 2 Diabetes Mellitus (T2DM), run by Chia-Tzu Line at 1 site in China.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

This study employed an experimental research design using a randomized controlled trial methodology. Group allocation was performed randomly by generating serial numbers through a computer. Read more about this study

Who is it for?
Ages 18 to 80 yearsHealthy volunteers can take part
What is being tested?
LINE@ Diabetes Health Education Chatbot
Could I receive a placebo?
No, everyone receives an active treatment
How many people
104 participants
Where
1 siteChina
Study dates
1 Feb 2024to 18 Feb 2025
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 to 80 years
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Who may be able to join

  • Diagnosed with type 2 diabetes by a physician and enrolled as a patient in the Diabetes Collaborative Care Network.
  • Aged 18 years or older.
  • Owns a smartphone and agrees to join the "Diabetes Smart Helper" LINE@ Diabetes Health Education Chatbot application.
  • HbA1c level greater than 7.0% (as referenced in Changsieng et al., 2023; Selçuk-Tosun \& Zincir, 2019).

Who cannot join

  • Patients undergoing hemodialysis or peritoneal dialysis.
  • Patients diagnosed with mental illness.
  • Illiterate patients.

Trial locations and contacts

1 site in 1 country.

China1 site
  • Wei Gong Memorial Hospital

    Taiwan, Toufen City, 350

Other trials in China

About this study

Official title: Exploring the Impact of Artificial Intelligence-Based Health Education on Self-Efficacy, Self-Care Behaviors, and Glycemic Control in Diabetic Patients

This study employed an experimental research design using a randomized controlled trial methodology. Group allocation was performed randomly by generating serial numbers through a computer. Participants were then randomly assigned to either the experimental or control group by placing the serial numbers into opaque envelopes and selecting envelopes in random order as patients arrived for appointments.

The experimental group received conventional face-to-face education in addition to participating in the "Diabetes Smart Assistant" Line@ diabetes education robot program. Education was delivered individually in a one-on-one manner. Researchers spent 15 minutes instructing participants on the operation and usage of the Line@ diabetes education robot program, followed by educational content delivery. Educational sessions lasted for 30 minutes on the day of enrollment, and 15 minutes each at the 3rd and 6th months of enrollment, totaling three one-on-one educational sessions. Additionally, participants received telephone consultations for follow-up during the enrollment period. Telephone education sessions were conducted in the first week of enrollment, the second month, and the fourth month, each lasting 10 minutes, totaling three sessions.

The control group received routine education and had follow-up visits every three months for one-on-one education. Data collection for both groups occurred at the time of enrollment, and at the 3rd and 6th months of enrollment.

Being tested
LINE@ Diabetes Health Education Chatbot
Medical subject headings
Diabetes Mellitus, Type 2

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • LINE@ Diabetes Health Education ChatbotBehavioural

    Upon opening the LINE application, the research subjects need to enter "Diabetes Smart Helper" in the LINE@ Diabetes Health Education Chatbot. Once added to the program, the LINE interface will directly display six small windows for diabetes symptoms/complications, diet, medication, exercise, mental health, and others, facilitating self-selection by users.

Study groups in NCT06985680
Study groupRoleWhat they receive
LINE@ Diabetes Health Education ChatbotOtherThe research involves the application of the "Diabetes Smart Helper" LINE@ Diabetes Health Education Chatbot for intervention measures. This application includes AI automatic message responses and provides push notifications of diabetes-related medical and healthcare knowledge to ensure that the public receives accurate medical information (Chinese Diabetes Health Education Association, 2021).
Receives: Behavioral: LINE@ Diabetes Health Education Chatbot

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. The Chinese Version Diabetes Management Self-Efficacy Scale

    This study employs the Chinese Version Diabetes Management Self-Efficacy Scale (C-DMSES) developed by S. F. Wu et al. (2008) for assessment. The scale covers nutrition (9 items), exercise and weight control (4 items), medication management (3 items), and blood glucose and foot care (4 items). Scoring is based on an 11-point Likert scale, where 10 points indicate "very confident" and 0 points indicate "not confident at all." The total score ranges from 0 to 200, with higher scores indicating stronger self-efficacy, meaning that patients have greater confidence in performing diabetes self-care behaviors such as blood glucose monitoring, dietary management, control, and medication adherence. This scale is used for patients with type 2 diabetes in Taiwan, and the internal consistency reliability of the four subscales is as follows: dietary self-efficacy (α = .93), adherence to medical advice self-efficacy (α = .79), exercise and weight control self-efficacy (α = .81), and blood glucose mo

    Measured: 6 months.

  2. The Summary of Diabetes Self-Care Activities

    The Summary of Diabetes Self-Care Activities (SDSCA) published by Toobert et al. (2000) was used, which includes 25 questions covering six aspects, including diet, exercise, self-monitoring of blood glucose, smoking, self-care behavior counseling, and medication. The questionnaire was modified by Qiu (2002) to measure the self-care behavior of diabetes in Chinese. There are 10 structured questions, including foot care (3 questions), diet (2 questions), exercise (2 questions), medication (2 questions) and blood sugar monitoring (1 question). This scale monitors the daily self-care of diabetes in the past 7 days. The second question is a reverse question, and the other questions are scored in a positive way. The 7-day frequency method is used for calculation. The questionnaire scale is calculated from 0 to 7 points. Each question has a maximum score of 7 points and a minimum score of 0. For example, if the questions in the questionnaire are completed for 1 day, it represents 1 point, an

    Measured: 6 months.

  3. blood glucose control

    This study is based on the 2022 Clinical Care Guidelines for Type 2 Diabetes. Blood sugar control indicators include blood sugar level before meals, blood sugar level 2 hours after meals, and HbA1c value. It is recommended that good blood sugar control indicators for patients with type 2 diabetes are blood sugar level before meals maintained at 80-130 mg/dl, blood sugar level 2 hours after meals maintained at 80-160 mg/dl, and HbA1c value < 7.0% (Diabetes Society of the Republic of China, 2022). The above test values are from the medical records of the subjects.

    The testing equipment used by the hospital in this case has passed ISO 1589:2012, with the certification number 1575, and meets the relevant standards. According to the requirements of the National Health Insurance Diabetes Medical Benefit Improvement Program, diabetic patients must undergo a blood test every 3 months. Patients must complete the blood test 3 to 7 days before outpatient consultation. The blood draw time of th

    Measured: 6 months.

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted22 May 2025
  2. Study start1 Feb 2024
  3. Primary completion1 Nov 2024
  4. Study completion18 Feb 2025

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Supportive care
Allocation
Not applicable
Intervention model
Single group
Masking
None (open label)
Enrolment
104 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT06985680
Sponsor's protocol ID
WeiGongMemorial
Status last verified
Jul 2024
First submitted
10 Mar 2024
Last updated
22 May 2025
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No

Questions about this trial

What is this clinical trial studying?

A study testing LINE@ Diabetes Health Education Chatbot in people with Diabetic Patients,Self-Care,Artificial Intelligence-Based,Self-Efficacy and Type 2 Diabetes Mellitus (T2DM), run by Chia-Tzu Line at 1 site in China.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 4 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 22 May 2025. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in China. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

The Chinese Version Diabetes Management Self-Efficacy Scale (time frame: 6 months.). The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 22 May 2025; AzTrials last refreshed its copy on 31 Oct 2026.

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