Perceptions of CaringNCT07136350
Nurse Caring Communication Engagement
A study testing Communication Coaching and Implement S.M.A.R.T. Discharge Tool in people with Perceptions of Caring and Hospital Readmissions, run by Baptist Health South Florida at 1 site in United States.
Trial summary
The overall goal will be to explore the effectiveness of caring communication coaching with the implementation of a discharge tool in the acute care setting and its impact on the nurse-patient relationship. Read more about this study
- Who is it for?
- Ages 18 years and olderHealthy volunteers can take part
- Conditions the study is for
- Perceptions of Caring, Hospital Readmissions
- What is being tested?
- Communication Coaching and Implement S.M.A.R.T. Discharge Tool
- Type of treatment
- Lifestyle or therapy programme
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 335 participants
- Where
- 1 siteUnited States
- Study dates
- 15 Feb 2026to 17 Sep 2026
- Phase
- Interventional
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 years and older
- All sexes
- Healthy volunteers accepted
- Adult, Older adult
Who may be able to join
None listed.
Who cannot join
- Patient Exclusion criteria
- Hospice and psych patients.
- Unable to commit to the interview. Nurse Exclusion criteria
- 1. Director, managers, charge nurse/relief charge nurse. 2. Nurses floated to the unit 3. Unable to commit to the interview.
Trial locations and contacts
1 site in 1 country.
About this study
Official title: The Relationship of Nurse Caring Communication Engagement and Patient's Satisfaction With Readmission Rates
The overall goal will be to explore the effectiveness of caring communication coaching with the implementation of a discharge tool in the acute care setting and its impact on the nurse-patient relationship. Integrating communication strategies through a caring lens with an educational tool will seek to address the missing components that satisfy patient care experience, satisfaction with care, prevention of complications, reduction of readmission rates, and improved outcomes. This study will evaluate how these interventions can narrow the gap in the literature and enhance the quality of patient care which can ultimately improve health outcomes.
- Conditions
- Perceptions of Caring, Hospital Readmissions
- Being tested
- Communication Coaching, Implement S.M.A.R.T. Discharge Tool
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Communication CoachingOther
Nurses in this group will receive caring communication coaching (2 CEUs).
Implement S.M.A.R.T. Discharge ToolBehavioural
Implement the S.M.A.R.T. discharge tool.
| Study group | Role | What they receive |
|---|---|---|
| Communication Coaching + S.M.A.R.T. Discharge Tool | Experimental | Nurses in this group will receive caring communication coaching (2 CEUs) and implement the S.M.A.R.T. discharge tool. Outcomes will be assessed at T0, T1 (4 weeks), and T2 (1 month post-T1). Receives: Other: Communication Coaching; Behavioral: Implement S.M.A.R.T. Discharge Tool |
| Control Group | No intervention | Nurses in this group will continue standard discharge practices without coaching or the S.M.A.R.T. tool. Outcomes will be assessed at the same time points (T0, T1, T2). |
What is being measured
The primary outcome is the main question the study is designed to answer.
Nurse Caring Behaviors (Patient-Perceived)
Assessed using a validated patient questionnaire, the five-item Watson's Caritas of Human Caring (WCHC) - At discharge (T0), and follow-ups at T1 and T2
Measured: 2 months
Sustained Change in Nurses' Caring Communication Skills (Self-Reported)
Measured using a nurse self-report 18-item survey, the Health Professionals Skills Scale (HP-CSS). Change in nurse scores between T0, T1, and T2 to evaluate long-term impact. - From baseline to 1 month post-intervention (T0 to T2)
Measured: 2 months
Secondary outcomes (1)
30-day Hospital Readmission Rate
Overall monthly readmission rates (frequency) for the departments included in the study - 30-day readmission is defined as a patient who is re-admitted to the hospital within 30 days or less from their last hospital discharge date.
Measured: 2 months
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted22 Aug 2025
- Study start15 Feb 2026
- Primary completion17 Sep 2026
- Study completion17 Sep 2026
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Perceptions of CaringStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Health services research
- Allocation
- Non-randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Enrolment
- 335 participants (actual)
Sponsor and investigators
- Lead sponsor
- Baptist Health South Florida
- Sponsor type
- University, hospital or other
- Collaborators
- Florida Atlantic University
- Responsible party
- Sponsor
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT07136350
- Sponsor's protocol ID
- 2352402
- Status last verified
- Sep 2026
- First submitted
- 8 Aug 2025
- Last updated
- 6 Oct 2026
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Study at a glance
From the registry record, last updated by the sponsor on 6 Oct 2026. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- The Relationship of Nurse Caring Communication Engagement and Patient's Satisfaction With Readmission Rates
- ClinicalTrials.gov ID
- NCT07136350
- Acronym / sponsor ID
- 2352402
- Conditions
- Perceptions of Caring, Hospital Readmissions
- Study type
- Interventional
- Recruitment status
- Completed
- Enrolment
- 335 participants (actual)
- Lead sponsor
- Baptist Health South FloridaUniversity, hospital or other
- Collaborators
- Florida Atlantic University
- Study start
- 15 Feb 2026 (actual)
- Primary completion
- 17 Sep 2026 (actual)
- Study completion
- 17 Sep 2026 (actual)
- First posted
- 22 Aug 2025 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The overall goal will be to explore the effectiveness of caring communication coaching with the implementation of a discharge tool in the acute care setting and its impact on the nurse-patient relationship. Integrating communication strategies through a caring lens with an educational tool will seek to address the missing components that satisfy patient care experience, satisfaction with care, prevention of complications, reduction of readmission rates, and improved outcomes. This study will evaluate how these interventions can narrow the gap in the literature and enhance the quality of patient care which can ultimately improve health outcomes.
Study design
- Primary purpose
- Health services research
- Allocation
- Non-randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Communication Coaching + S.M.A.R.T. Discharge Tool | Experimental | Other: Communication Coaching, Behavioral: Implement S.M.A.R.T. Discharge ToolNurses in this group will receive caring communication coaching (2 CEUs) and implement the S.M.A.R.T. discharge tool. Outcomes will be assessed at T0, T1 (4 weeks), and T2 (1 month post-T1). |
| Control Group | No intervention | –Nurses in this group will continue standard discharge practices without coaching or the S.M.A.R.T. tool. Outcomes will be assessed at the same time points (T0, T1, T2). |
Who may qualify
- Ages
- 18 years and older
- Sex
- All
- Healthy volunteers
- Accepted
- Age groups
- Adult, Older adult
Key inclusion criteria (0 listed)
Key exclusion criteria (4 listed)
- Patient Exclusion criteria
- Hospice and psych patients.
- Unable to commit to the interview. Nurse Exclusion criteria
- 1. Director, managers, charge nurse/relief charge nurse. 2. Nurses floated to the unit 3. Unable to commit to the interview.
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Communication CoachingNurses in this group will receive caring communication coaching (2 CEUs). | Other | Communication Coaching + S.M.A.R.T. Discharge Tool |
| Implement S.M.A.R.T. Discharge ToolImplement the S.M.A.R.T. discharge tool. | Behavioural | Communication Coaching + S.M.A.R.T. Discharge Tool |
Primary outcome
Nurse Caring Behaviors (Patient-Perceived)
Time frame: 2 months
Assessed using a validated patient questionnaire, the five-item Watson's Caritas of Human Caring (WCHC) - At discharge (T0), and follow-ups at T1 and T2
Sustained Change in Nurses' Caring Communication Skills (Self-Reported)
Time frame: 2 months
Measured using a nurse self-report 18-item survey, the Health Professionals Skills Scale (HP-CSS). Change in nurse scores between T0, T1, and T2 to evaluate long-term impact. - From baseline to 1 month post-intervention (T0 to T2)
1 secondary outcome
30-day Hospital Readmission Rate
Time frame: 2 months
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 6 Oct 2026.
- Individual participant dataSharing planned: No
Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
The record lists no contact. Use the official record to reach the sponsor.
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Communication Coaching and Implement S.M.A.R.T. Discharge Tool in people with Perceptions of Caring and Hospital Readmissions, run by Baptist Health South Florida at 1 site in United States.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 0 inclusion and 4 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 6 Oct 2026. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Nurse Caring Behaviors (Patient-Perceived) (time frame: 2 months). The study lists 2 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 6 Oct 2026.