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CognitionNCT07161674

WhatsApp Intervention for Seniors' Digital and Cognitive Management (WISDOM)

A study testing Digital health literacy program in people with Cognition and Aged, run by National University of Singapore at 1 site in Singapore.

Not yet recruiting

Opening soon. The study is approved but enrolment has not started yet. Sites may already take enquiries.

Sites and contacts
Official record
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Trial summary

The goal of this clinical trial is to learn if a digital health literacy program using mobile phone chat-based application called WISDOM (WhatsApp Intervention for Seniors' Digital and cOgnitive Management) can help older adults in Singapore with fewer resources improve their digital health skills and support brain… Read more about this study

Who is it for?
Ages 60 years and olderHealthy volunteers can take part
Conditions the study is for
Cognition, Aged, Digital Health Literacy
What is being tested?
Digital health literacy program
Could I receive a placebo?
No, everyone receives an active treatment
How many people
140 participants
Where
1 siteSingapore
Study dates
15 Sep 2025to 28 Feb 2027
Phase
Interventional
Are there results?
Not yet: the study is under way

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 60 years and older
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Who may be able to join

  • Age 60 years and above
  • Own a smartphone
  • Received up to primary school education or lesser
  • Able to converse and read English or Mandarin

Who cannot join

  • Diagnosed with dementia or at risk of dementia (MoCA) ≤ 23/24

Trial locations and contacts

1 site in 1 country. Contact the study team or a site near you to ask about taking part.

Betsy Seah, PhD, BSc (Nursing)(Hons), RN contact

6566013213

nurseah@nus.edu.sg

XinMing Deng, BSc (Nursing)(Hons), RN contact

6590505570

e1069960@u.nus.edu

Singapore1 site
  • NTUC Health Active Ageing Centre (West Cluster)

    Singapore, Singapore, 408935

    Vincent Lau, 6597845986, vincent.l@ntuchealth.sg

    Jacob Ng, 6587118714, jacob.n@ntuchealth.sg

Other trials in Singapore

About this study

Official title: WhatsApp Intervention for Seniors' Digital and Cognitive Management (WISDOM): a Mixed-methods Pilot Study

The goal of this clinical trial is to learn if a digital health literacy program using mobile phone chat-based application called WISDOM (WhatsApp Intervention for Seniors' Digital and cOgnitive Management) can help older adults in Singapore with fewer resources improve their digital health skills and support brain health.

The main questions it aims to answer are:

Read more
  • Is it feasible to run WISDOM in senior centres, and will participants join and stay in the program?
  • Does WISDOM help older adults find and use online health information?
  • Does WISDOM help older adults make health decisions and impact brain functions?
  • What do participants think about WISDOM, and how can it be improved?

Researchers will compare two groups:

  • WISDOM group: Participants will join a 6-week program with face-to-face learning sessions and WhatsApp activities about digital health skills. Extra support will be given if needed.
  • Control group: Participants will continue with their usual activities at the senior centres.

Participants in the WISDOM group will:

  • Join weekly face-to-face sessions for 6 weeks
  • Use WhatsApp to complete learning activities
Read the detailed description

Promoting lifelong learning and digital usage are forms of cognitive stimulation that foster cognitive flexibility and connectivity with information and social networks. Functional imaging research has shown that older adults who were previously internet naïve demonstrated increased brain neural activity after learning to search online. Other studies reported that older adults who underwent in-person digital literacy programs involving internet searches, messaging, photography, and mobile application use showed improvements in overall cognition, episodic memory, and processing speed. Knowledge and skills gained through learning also promoted empowerment, psychosocial well-being, and improved quality of life.

In Singapore, formal and non-formal learning among older adults remains low, with only 13.2% participating, and those who do often have higher socioeconomic status. Socially disadvantaged older adults rarely take part, even though learning engagement has been found to improve subjective well-being more strongly in this group. Volunteer-led, one-to-one digital literacy programs for older adults with low socioeconomic status have shown promise but were resource-intensive. Thus, innovative, accessible, and affordable approaches are needed.

Chat-based applications offer a potential platform for informal learning among older adults, as they support multimedia attachments, real-time messaging, and videoconferencing. WhatsApp is a common chat-based application widely used by older adults in Singapore. Previous studies have reported positive health and behavioral outcomes of chat-based interventions in areas such as smoking cessation, diabetes, breastfeeding, and depression. However, evidence for digital health literacy interventions using mobile-based chat-based platform to promote digital health literacy skills among older adults.

This study will pilot WISDOM (WhatsApp Intervention for Seniors' Digital and cOgnitive Management) to assess feasibility and explore its potential benefits among socially disadvantaged older adults. A mixed methods design will be adopted. Four active ageing centres will be randomized into two WISDOM and two control groups. About 140 older adults with low socioeconomic status will be recruited.

The WISDOM program will last 6 weeks and include face-to-face sessions and WhatsApp-based learning. Weekly topics include, but not limited, to basics of operating search engines, websites, and mobile applications, searching online health information using Google and YouTube, evaluating the reliability of health information and applying online health information.

Participants in the WISDOM group may receive additional support where needed. A subset of participants will join qualitative interviews to share their experiences and provide feedback.

Data will be collected at three timepoints: baseline (pre-test), post-test 1 (week 7), and post-test 2 (3 months after completion) to monitor changes in digital health literacy and cognitive outcomes. Quantitative analyses will include repeated measures approaches, and qualitative data will be analyzed thematically.

This pilot study will provide insights into feasibility, acceptability, and preliminary effectiveness of WISDOM as a potentially scalable, low-resource intervention to improve digital health literacy and cognition among socially disadvantaged older adults in the community.

Being tested
Digital health literacy program
Keywords
Digital health literacy, Cognitive health, Cognitive function, Older adults, Aging population, Community-based intervention, Health information seeking, Singapore, Feasibility study, Mixed methods study, WhatsApp intervention

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Digital health literacy programBehavioural

    A 6-week digital health literacy program delivered through weekly face-to-face training sessions and WhatsApp activities. Additional support may be provided if needed.

Study groups in NCT07161674
Study groupRoleWhat they receive
WISDOM InterventionExperimentalParticipants in this arm will take part in the WISDOM program (WhatsApp Intervention for Seniors' Digital and cOgnitive Management). The program lasts 6 weeks and includes weekly face-to-face training sessions combined with WhatsApp-based learning activities focused on digital health literacy skills. Additional support may be offered to participants who require extra assistance.
Receives: Behavioral: Digital health literacy program
Control (Usual Care)No interventionParticipants in this arm will continue with the usual activities provided at their active ageing centres. They will not receive the structured WISDOM program during the study period.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Digital health literacy competency

    Competency in digital health literacy will be measured using the 21-item Digital Health Literacy Instrument (DHLI). The DHLI includes seven domains: operational skills, navigation skills, information searching, evaluating reliability, determining relevance, adding self-generated content, and protecting privacy. Internal consistency for the tool is α=0.87. In addition to the self-reported items, seven performance-based items will also be included for objective evaluation.

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

Secondary outcomes (8)
  1. Perceived usefulness of online health information

    Measured using a 4-item adapted subscale from the Technology Acceptance Model 3 tool (α=0.92).

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

  2. Perceived ease of using online health information

    Measured using a 4-item adapted subscale from the Technology Acceptance Model 3 tool (α=0.93).

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

  3. Attitudes towards online health information

    Measured using a 5-item subscale of the Health Impact Questionnaire (α=0.77).

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

  4. Use of online health information

    Measured using a 4-item validated scale (α=0.82).

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

  5. Changes in health behaviour and decision-making using internet-based health information

    Measured using a modified 9-item scale assessing health behaviour change related to online health information.

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

  6. Cognitive function

    Measured using the Montreal Cognitive Assessment (MoCA), a 30-point validated screening tool for global cognition.

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

  7. Cognitive domains (working memory, executive function, visuospatial coordination, psychomotor speed, attention)

    Measured using Thinc-it, a validated computerized battery of cognitive tests. Thinc-it is not used for screening or diagnostic purposes but to explore cognition in detail.

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

  8. Social support networks

    Measured using the 6-item Abbreviated Lubben Social Network Scale, which assesses family and friend support (α=0.83).

    Measured: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted9 Sep 2025
  2. Study start15 Sep 2025 (estimated)
  3. Primary completion30 Jun 2026 (estimated)
  4. Study completion28 Feb 2027 (estimated)

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Prevention
Allocation
Randomised
Intervention model
Parallel groups
Model description
This study uses a pilot cluster randomization design, with four active ageing centres randomized into two intervention and two control groups.
Masking
None (open label)
Enrolment
140 participants (estimated)
IDs, dates and publications
ClinicalTrials.gov ID
NCT07161674
Sponsor's protocol ID
NUS-IRB-2024-1036
Status last verified
Aug 2025
First submitted
2 Sep 2025
Last updated
9 Sep 2025
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No: Individual participant data (IPD) will not be shared because this is a small pilot feasibility study involving socially disadvantaged older adults in Singapore. Sharing of IPD is not planned due to privacy, ethical, and institutional data protection requirements under Singapore's Personal Data Protection Act (PDPA). Only aggregate results will be reported in publications and presentations.

Publications

  • Wang MP, Luk TT, Wu Y, Li WH, Cheung DY, Kwong AC, Lai V, Chan SS, Lam TH. Chat-based instant messaging support integrated with brief interventions for smoking cessation: a community-based, pragmatic, cluster-randomised controlled trial. Lancet Digit Health. 2019 Aug;1(4):e183-e192. doi: 10.1016/S2589-7500(19)30082-2. Epub 2019 Jul 31.

    PubMed 33323188
  • Tian Y, Zhang S, Huang F, Ma L. Comparing the Efficacies of Telemedicine and Standard Prenatal Care on Blood Glucose Control in Women With Gestational Diabetes Mellitus: Randomized Controlled Trial. JMIR Mhealth Uhealth. 2021 May 25;9(5):e22881. doi: 10.2196/22881.

    PubMed 33783365
  • Small GW, Lee J, Kaufman A, Jalil J, Siddarth P, Gaddipati H, Moody TD, Bookheimer SY. Brain health consequences of digital technology use . Dialogues Clin Neurosci. 2020 Jun;22(2):179-187. doi: 10.31887/DCNS.2020.22.2/gsmall.

    PubMed 32699518
  • Scazufca M, Nakamura CA, Seward N, Didone TVN, Moretti FA, Oliveira da Costa M, Queiroz de Souza CH, Macias de Oliveira G, Souza Dos Santos M, Pereira LA, Mendes de Sa Martins M, van de Ven P, Hollingworth W, Peters TJ, Araya R. Self-help mobile messaging intervention for depression among older adults in resource-limited settings: a randomized controlled trial. Nat Med. 2024 Apr;30(4):1127-1133. doi: 10.1038/s41591-024-02864-4. Epub 2024 Mar 14.

    PubMed 38486075
  • Ngiam NHW, Yee WQ, Teo N, Yow KS, Soundararajan A, Lim JX, Lim HA, Tey A, Tang KWA, Tham CYX, Tan JPY, Lu SY, Yoon S, Ng KYY, Low LL. Building Digital Literacy in Older Adults of Low Socioeconomic Status in Singapore (Project Wire Up): Nonrandomized Controlled Trial. J Med Internet Res. 2022 Dec 2;24(12):e40341. doi: 10.2196/40341.

    PubMed 36459398
  • Mohamad Pilus F, Ahmad N, Mohd Zulkefli NA, Mohd Shukri NH. Effect of Face-to-Face and WhatsApp Communication of a Theory-Based Health Education Intervention on Breastfeeding Self-Efficacy (SeBF Intervention): Cluster Randomized Controlled Field Trial. JMIR Mhealth Uhealth. 2022 Sep 14;10(9):e31996. doi: 10.2196/31996.

    PubMed 36103244
  • Li Y, Shi H, Yuan Y, Zeng R, Bai B, Sun L. The impact of learning engagement on the subjective well-being of disadvantaged older adults in China. Front Public Health. 2023 Jul 18;11:1196692. doi: 10.3389/fpubh.2023.1196692. eCollection 2023.

    PubMed 37533528
  • Lee H, Lim JA, Nam HK. Effect of a Digital Literacy Program on Older Adults' Digital Social Behavior: A Quasi-Experimental Study. Int J Environ Res Public Health. 2022 Sep 29;19(19):12404. doi: 10.3390/ijerph191912404.

    PubMed 36231707
  • Chan MY, Haber S, Drew LM, Park DC. Training Older Adults to Use Tablet Computers: Does It Enhance Cognitive Function? Gerontologist. 2016 Jun;56(3):475-84. doi: 10.1093/geront/gnu057. Epub 2014 Jun 13.

    PubMed 24928557
  • Andre L, Giulioli C, Piau A, Bongard V, Richard E, Moll van Charante EP, Coley N, Andrieu S; PRODEMOS consortium. Telephone and Smartphone-Based Interventions for Cognitive and Cardio-Metabolic Health in Middle-Aged and Older Adults: A Systematic Review. Clin Interv Aging. 2022 Nov 10;17:1599-1624. doi: 10.2147/CIA.S352137. eCollection 2022.

    PubMed 36393902

Questions about this trial

What is this clinical trial studying?

A study testing Digital health literacy program in people with Cognition and Aged, run by National University of Singapore at 1 site in Singapore.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 4 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: opening soon, as of the sponsor's last update on 9 Sep 2025. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Singapore. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

This study is still under way. Results are not available in the source record yet.

How can a doctor refer a patient or contact the research team?

Contact Betsy Seah, PhD, BSc (Nursing)(Hons), RN (6566013213, nurseah@nus.edu.sg), or a site near the patient. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Digital health literacy competency (time frame: Baseline, week 7 (post-test 1), and 3 months after intervention (post-test 2).). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT07161674, which also lists 10 linked publications.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 9 Sep 2025.

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