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Diabetes, GestationalNCT07458997

Usability Evaluation of Gen AI-based Nutrition Chatbot for Pregnant Women

A study testing a culturally tailored nutrition AI chatbot for pregnant women in people with Diabetes, Gestational and Pre-eclampsia, run by Hong Kong Metropolitan University at 1 site in Hong Kong.

Not yet recruiting

Opening soon. The study is approved but enrolment has not started yet. Sites may already take enquiries.

Sites and contacts
Official record
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Trial summary

Background: Pregnancy imposes significant physical demands, with complications like gestational diabetes (GDM) and pre-eclampsia posing serious risks. Nutrition is crucial for mitigation, but accessing reliable guidance remains challenging. Read more about this study

Who is it for?
Ages 18 years and older, women only
What is being tested?
a culturally tailored nutrition AI chatbot for pregnant women
Could I receive a placebo?
No, everyone receives an active treatment
How many people
100 participants
Where
1 siteHong Kong
Study dates
1 Dec 2026to 31 Aug 2027
Phase
Interventional
Are there results?
Not yet: the study is under way

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • Women only
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Pregnant women aged 18 years or older
  • Able to provide informed consent in the study language
  • Own a smartphone with internet access and the WeChat application

Who cannot join

  • Current enrollment in other nutrition intervention studies
  • Severe mental health conditions that may impair technology use or ability to provide informed consent

Trial locations and contacts

1 site in 1 country. Contact the study team or a site near you to ask about taking part.

Hong Kong1 site
  • Hong Kong Metropolitan University

    Hong Kong

    Bronya Luk, DHSc, +852 39708758, bluk@hkmu.edu.hk

Other trials in Hong Kong

About this study

Official title: Usability Evaluation of Gen AI-based Nutrition Chatbot for Pregnant Women: A Pilot Quasi-experimental Study

Background: Pregnancy imposes significant physical demands, with complications like gestational diabetes (GDM) and pre-eclampsia posing serious risks. Nutrition is crucial for mitigation, but accessing reliable guidance remains challenging. This study evaluates the feasibility of an AI chatbot providing nutritional guidance for managing these conditions.

Methods: In a quasi-experimental design, 100 pregnant women will self-select into either the intervention group (n=50, using an AI chatbot) or control group (n=50, receiving standard care). The primary outcome is usability measured by the System Usability Scale (SUS) at 12 weeks, with an expected mean difference of ≥13 points. Secondary outcomes include technology acceptance (Technology Acceptance Model), user engagement, information accuracy, and changes in dietary knowledge/behaviors. Quantitative data will be analyzed using intention-to-treat and t-tests. Semi-structured interviews with 20 participants will explore user experiences through thematic analysis.

Read more

Expected Results: The AI chatbot is anticipated to demonstrate superior usability and high user acceptance (TAM >5.0/7), with improvements in dietary knowledge and behavior. Qualitative findings will provide insights into benefits, barriers, and engagement factors.

Conclusion: This study will establish an evidence base on AI chatbot feasibility and acceptance for prenatal nutrition, informing tool optimization and future large-scale trials.

Read the detailed description

Objectives: This study primarily aims to evaluate the usability of a nutrition AI chatbot for pregnant women by comparing System Usability Scale (SUS) scores between intervention and control groups. Secondary objectives include assessing technology acceptance (Technology Acceptance Model), engagement patterns, information quality (accuracy, comprehensibility, consistency), and changes in nutritional knowledge.

Design: A quasi-experimental design with two parallel groups (n=50 each) will be employed. Using self-selection, participants will choose to enroll in the intervention group (access to an AI chatbot plus routine care) or the control group (access to a standardized WeChat information service plus routine care). Routine care for all participants includes standard prenatal clinic visits and printed nutritional materials.

The WeChat service for the control group will be operated by a trained research assistant using a pre-defined script during two scheduled windows daily, providing information quoted from the official nutritional leaflets. This isolates the mode of information delivery (AI versus human-facilitated messaging) as the primary variable.

Participants: Inclusion criteria: pregnant women aged ≥18 years, able to consent, owning a smartphone with internet access. Exclusion criteria: enrollment in other nutrition interventions or severe mental health conditions impairing technology use. A purposive subsample of 20 participants (10 per group) will complete qualitative interviews.

Sample Size: Based on an expected mean SUS score of 78 (SD=12) in the intervention group and 65 (SD=15) in the control group (Cohen's d=0.95), 23 participants per group are required for 90% power at alpha=0.05. Accounting for 50% attrition, 50 participants per group will be recruited. Propensity score matching will be applied to reduce selection bias using variables including age, gestational age, parity, education, and baseline technology use.

Measurements: The primary outcome, usability, will be measured using the System Usability Scale (SUS) and the Chatbot Usability Questionnaire (CUQ) at 12 weeks. Technology acceptance will be assessed using the Technology Acceptance Model (TAM). Nutritional knowledge will be evaluated at baseline and 12 weeks using a 15-item questionnaire and the FIGO Nutrition Checklist. Information accuracy and consistency will be assessed by an expert panel rating 150 chatbot responses and repeated submission of 20 test questions. Engagement will be analyzed via application usage logs measuring adherence, intensity, and persistence. Semi-structured interviews will explore user experiences in depth.

Data Analysis: Quantitative data will be analyzed using intention-to-treat principles. Primary analysis will compare mean SUS scores between groups using independent samples t-tests, with effect sizes calculated as Cohen's d. Secondary outcomes will be analyzed using similar approaches, with chi-square tests for proportions and linear mixed models for nutritional knowledge change scores. Missing data will be addressed through multiple imputation. Qualitative interview transcripts will be analyzed using thematic analysis with dual independent coding.

Study Timeline: Participants will be enrolled over a 6-month period, with each participant completing a 12-week intervention and follow-up period.

Being tested
a culturally tailored nutrition AI chatbot for pregnant women
Keywords
AI chatbot, prenatal nutrition, gestational diabetes, pre-eclampsia, feasibility, usability, technology acceptance, mixed methods
Medical subject headings
Diabetes, Gestational, Pre-Eclampsia

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • a culturally tailored nutrition AI chatbot for pregnant womenBehavioural

    A culturally tailored nutrition AI chatbot for pregnant women , and the AI chatbot support will be available 24/7

Study groups in NCT07458997
Study groupRoleWhat they receive
The intervention groupExperimentalThe intervention group will access the the nutrition AI chatbot.
Receives: Behavioral: a culturally tailored nutrition AI chatbot for pregnant women
The control groupNo interventionThe control group will receive routine care along with access to a standardized WeChat information service. To ensure a fair comparison, the WeChat service for the control group will be operated by a trained research assistant using a pre-defined script and protocol. The assistant will respond to enquiries during two pre-scheduled windows per day (e.g., 10:00-12:00 and 14:00-16:00) by providing information directly quoted or paraphrased from the official nutritional leaflets.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. System Usability Scale (SUS)

    Usability will be assessed using the System Usability Scale (SUS), a 10-item questionnaire with five-point Likert responses. SUS yields a total score ranging from 0 to 100, with higher scores indicating better perceived usability. Scores will be compared between groups at 12 weeks.

    Measured: 12weeks

Secondary outcomes (5)
  1. Mean Score on the Technology Acceptance Model (TAM) Questionnaire

    Technology acceptance will be assessed using the Technology Acceptance Model (TAM) questionnaire. This 12-item instrument measures two domains: perceived usefulness (6 items) and perceived ease of use (6 items). Each item is rated on a 7-point Likert scale ranging from 1 (strongly disagree) to 7 (strongly agree). Domain scores are calculated as the mean of items within each domain, with higher scores indicating greater perceived usefulness or ease of use.

    Measured: 12 weeks

  2. Proportion of Participants Achieving Adequate Engagement Adherence

    Engagement adherence will be measured using application usage logs. Adequate adherence is defined as using the platform at least 3 days per week for at least 10 out of the 12-week intervention period. The proportion of participants meeting this threshold will be reported.

    Measured: 12 weeks

  3. Mean Number of Platform Logins per Week

    Engagement intensity will be measured using application usage logs. The average number of logins per week over the 12-week intervention period will be calculated for each participant and reported as a group mean.

    Measured: 12 weeks

  4. Mean Number of Queries Submitted per Participant

    Engagement intensity will also be assessed by the total number of queries (questions or requests) submitted by each participant to the platform over the 12-week intervention period, reported as a group mean.

    Measured: 12 weeks

  5. Proportion of Chatbot Responses Rated as Accurate by Clinical Expert Panel

    A panel of clinical experts will rate a sample of 150 chatbot responses for accuracy. Responses will be rated as accurate or inaccurate based on alignment with current clinical guidelines. The proportion of responses rated as accurate will be reported.

    Measured: 12 weeks

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted9 Mar 2026
  2. Study start1 Dec 2026 (estimated)
  3. Primary completion31 Aug 2027 (estimated)
  4. Study completion31 Aug 2027 (estimated)

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Supportive care
Allocation
Non-randomised
Intervention model
Parallel groups
Model description
A quasi-experimental design will be employed with two groups of 50 pregnant women. The intervention group will access the AI chatbot in addition to routine care, while the control group will receive routine care along with access to a standardized WeChat information service.
Masking
None (open label)
Enrolment
100 participants (estimated)
IDs, dates and publications
ClinicalTrials.gov ID
NCT07458997
Sponsor's protocol ID
HE-RD/2025/2.34
Other IDs
HE-RD/2025/2.34
Status last verified
Oct 2026
First submitted
24 Feb 2026
Last updated
23 Oct 2026
Results posted
No
Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No: The informed consent form signed by participants did not include provisions for the public sharing of individual-level data. Furthermore, the ethical approval granted by the \[Name of Your Ethics Committee/IRB\] imposes restrictions on the dissemination of data to protect participant confidentiality. Therefore, only aggregated and anonymized results will be published.

Questions about this trial

What is this clinical trial studying?

A study testing a culturally tailored nutrition AI chatbot for pregnant women in people with Diabetes, Gestational and Pre-eclampsia, run by Hong Kong Metropolitan University at 1 site in Hong Kong.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 3 inclusion and 2 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: opening soon, as of the sponsor's last update on 23 Oct 2026. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Hong Kong. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

This study is still under way. Results are not available in the source record yet.

How can a doctor refer a patient or contact the research team?

Contact Bronya Luk, DHSc (+852 39708758 ext. +852 39708758, bluk@hkmu.edu.hk), or a site near the patient. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

System Usability Scale (SUS) (time frame: 12weeks). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 23 Oct 2026.

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