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HealthyNCT07488962

Building Cognitive Resilience to Vaccine Misinformation Using AI: Evidence From a Randomised Trial

A study testing AI-driven chatbot and Social media infographic in people with Healthy, run by London School of Hygiene and Tropical Medicine at 1 site in United Kingdom.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

This study aims to understand how parents and caregivers in the United Kingdom engage with information about childhood vaccination (routine vaccines for children and adolescents, excluding tetanus or international travel-related vaccines) and how tailored digital health tools can help address childhood vaccine… Read more about this study

Who is it for?
Ages 20 years and olderHealthy volunteers can take part
Conditions the study is for
Healthy
What is being tested?
AI-driven chatbot and Social media infographic
Could I receive a placebo?
No, everyone receives an active treatment
How many people
1,008 participants
Where
1 siteUnited Kingdom
Study dates
6 Jul 2026to 22 Jul 2026
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 20 years and older
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Who may be able to join

  • Parents or primary caregivers of at least one child under 18 years of age in the UK who is able to answer questions about their child's vaccination status;
  • Those who have basic literacy in English;
  • Those who have regular access to a digital device and the internet; and
  • Those who provide informed consent and agree to participate in the trial

Who cannot join

  • Those who have a visual/reading disability that could prevent their participation in or completion of the study activities

Trial locations and contacts

1 site in 1 country.

United Kingdom1 site
  • London School of Hygiene and Tropical Medicine

    London

Other trials in United Kingdom

About this study

Official title: Building Cognitive Resilience to Vaccine Misinformation Using Conversational AI: Evidence From a UK Randomised Trial

This study aims to understand how parents and caregivers in the United Kingdom engage with information about childhood vaccination (routine vaccines for children and adolescents, excluding tetanus or international travel-related vaccines) and how tailored digital health tools can help address childhood vaccine misinformation.

Read the detailed description

Global evidence shows that harmful and misleading information spreads rapidly online and can undermine trust in public health guidance. The World Health Organization has described this challenge as an "infodemic." In the United Kingdom (UK), most people obtain news through online platforms, and false information travels faster and further than accurate content. Vaccination is among the areas most affected. Many UK parents report encountering anti- vaccine claims online, and research shows that such exposure is linked to reduced vaccine confidence and lower uptake.

These concerns arise at a time when routine childhood vaccination rates in the UK have declined below WHO targets, contributing to renewed outbreaks of preventable diseases such as measles. Studies also show that simply providing more factual information is often insufficient to counter misinformation. Cognitive biases - such as confirmation bias, emotional reasoning, and low perceived risk - shape how people interpret health information. Systematic reviews suggest that pre-emptive approaches based on inoculation theory ("prebunking"), which warn people about common manipulation tactics and provide weakened examples of misinformation, can strengthen their ability to recognise and resist false claims.

At the same time, advances in artificial intelligence have created opportunities to deliver personalised, interactive health communication at scale. Emerging evidence indicates that brief conversations with AI-enabled, vaccine-focused chatbots can improve rumour recognition, encourage informed decision-making, and reduce belief in false narratives by providing personalised, interactive, and accessible information. Building on this evidence, this project will test whether an AI-based chatbot can help parents identify misleading claims about childhood vaccinations and increase their confidence in making childhood vaccination decisions.

This study aims to evaluate whether an AI-driven chatbot, MindShield, can strengthen resilience to vaccine misinformation by directly engaging the cognitive biases - such as confirmation bias, affective reasoning, and optimism bias - that shape vaccine risk perception and decision-making. We will first identify bias patterns underlying misinformation beliefs among parents in the UK. MindShield, grounded in inoculation theory, will then be evaluated in a randomised controlled trial to test whether short, bias-aware conversations improve bias recognition, misinformation discernment, and vaccine confidence compared with factual information alone. Finally, we will assess the scalability, acceptability, and ethical considerations of bias-targeted AI interventions for broader misinformation contexts. The study asks whether conversational AI can act as a cognitive safeguard, helping individuals recognise and resist manipulative narratives while supporting informed, confident health decisions.

We will conduct a randomised controlled trial with 1,000 parents or caregivers of children under 18 in the UK. Eligible participants will be recruited online and randomly assigned to either:

  1. Intervention group: a brief interaction with MindShield, an AI-based chatbot introducing three common misinformation tactics-logical fallacies, emotional manipulation, and risk-perception biases-through short explanations and interactive examples; or
  2. Control group: a "myth versus fact" infographic adapted from official public health communication materials presenting evidence-based information on the same topics

All participants will complete baseline and immediate post-intervention questionnaires. The primary outcome is parents' ability to correctly distinguish true from false childhood vaccine statements. Secondary outcomes include vaccine confidence, willingness to vaccinate, perceived risks, self-efficacy, and perceptions of AI. Participants in the intervention group will also assess the chatbot's acceptability and usability. Quantitative data will be analysed using mixed-effects models following intention-to-treat principles. The findings will help determine whether an AI-based, vaccine-focused chatbot can strengthen resilience to misinformation and improve informed decision-making around childhood vaccination. A subsequent scale-up to additional countries is planned, intended to evaluate cross-cultural generalizability.

Conditions
Healthy
Being tested
AI-driven chatbot, Social media infographic
Keywords
childhood vaccine, AI, chatbot, randomized controlled trial

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • AI-driven chatbotBehavioural

    A tailored AI-driven chatbot designed to counter vaccine misinformation.

  • Social media infographicBehavioural

    A UNICEF social media infographic with three "myth vs. fact" statements on vaccination.

Study groups in NCT07488962
Study groupRoleWhat they receive
AI-driven chatbotExperimentalAn interactive, web-based, AI-driven chatbot intervention designed to counter vaccine misinformation. It can be accessed via a personal computer, tablet, or mobile device through a web- browser link.
Receives: Behavioral: AI-driven chatbot
Social media infographicActive comparatorA UNICEF social media infographic with three "myth vs. fact" statements on vaccination that correspond to the same misinformation tactics explained by the MindShield chatbot.
Receives: Behavioral: Social media infographic

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Parental susceptibility to misinformation about childhood vaccination

    The primary outcome of this study will assess parental susceptibility to misinformation about childhood vaccination, defined as parents' ability to accurately distinguish between true and false vaccine-related information. This will be measured using ten statements on childhood vaccines, including four true and six false, rumour-related statements. Two of the rumour-related statements correspond to each of the three misinformation tactics introduced by the chatbot and the UNICEF infographic. This measure reflects parents' ability to identify misinformation containing manipulation tactics they were inoculated against and to distinguish true from false information regarding childhood vaccination. Responses will be recorded as "True", "False", or "Don't know". A composite misinformation susceptibility score will be calculated based on the number of correct responses, with higher scores indicating greater ability to identify vaccine misinformation accurately.

    Measured: From enrollment to the endpoint assessment immediately following the intervention during the same survey session (approximately 20-30 minutes)

Secondary outcomes (1)
  1. Self-efficacy

    Participants' self-efficacy will be evaluated in two domains: (a) confidence in making informed vaccination decisions for their children, measured with a binary response of "Yes" or "No", and (b) confidence in seeking trustworthy information about childhood vaccinations, measured on a four-point scale from "Not at all confident" to "Very confident".

    Measured: From enrollment to the endpoint assessment immediately following the intervention during the same survey session (approximately 20-30 minutes)

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted23 Mar 2026
  2. Study start6 Jul 2026
  3. Primary completion22 Jul 2026
  4. Study completion22 Jul 2026

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
Double blind
Who is masked
Investigator, Outcomes assessor
Enrolment
1,008 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT07488962
Sponsor's protocol ID
LSHTM32923
Other IDs
2025-KEP-1223
Status last verified
Mar 2026
First submitted
9 Mar 2026
Last updated
28 Sep 2026
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No

Questions about this trial

What is this clinical trial studying?

A study testing AI-driven chatbot and Social media infographic in people with Healthy, run by London School of Hygiene and Tropical Medicine at 1 site in United Kingdom.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 4 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 28 Sep 2026. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in United Kingdom. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Parental susceptibility to misinformation about childhood vaccination (time frame: From enrollment to the endpoint assessment immediately following the intervention during the same survey session (approximately 20-30 minutes)). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 28 Sep 2026.

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