Patient SatisfactionEVAQSAP-HDJ-BCNCT07560423
Patient Satisfaction Following Multidisciplinary Cancer Care Assessment in Day Hospital.
An observational study of Patient Satisfaction and Cancer, run by Centre Hospitalier de Martigues at 1 site in France.
Trial summary
This study aims to evaluate patient satisfaction following a multidisciplinary "complex assessment" conducted in a Day Hospital setting at the Centre Hospitalier de Martigues. This assessment is part of routine care for patients diagnosed with cancer and scheduled to receive injectable anticancer treatment. Read more about this study
- Who is it for?
- Ages 18 years and older
- Conditions the study is for
- Patient Satisfaction, Cancer, Quality of Health Care
- What is being tested?
- Multidisciplinary Complex Assessment
- Type of treatment
- Injection or infusion
- How many people
- 309 participants
- Where
- 1 siteFrance
- Study dates
- 10 Jul 2025to 15 Apr 2029
- Phase
- Observational
- Are there results?
- Not yet: the study is under way
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 years and older
- All sexes
- No healthy volunteers
- Adult, Older adult
Study population: Adult patients with cancer treated at the Centre Hospitalier de Martigues and undergoing a multidisciplinary complex assessment in a Day Hospital setting prior to initiation of injectable anticancer therapy.
Who may be able to join
- Adult patients (≥ 18 years old)
- Patients undergoing a multidisciplinary "complex assessment" in a Day Hospital setting
- Patients diagnosed with cancer and scheduled to receive injectable anticancer treatment
- Ability to understand and complete the satisfaction questionnaire
- Patients who have been informed and have not opposed participation
Who cannot join
- Patients under 18 years of age
- Patients unable to complete the questionnaire (e.g., severe cognitive impairment or major language barrier)
- Patients who refuse participation
- Patients with incomplete Day Hospital complex assessment
- Patients under legal protection (guardianship or curatorship)
- Patients under legal protection (guardianship or curatorship)
Trial locations and contacts
1 site in 1 country. Contact the study team or a site near you to ask about taking part.
Gwladys M'BOUNGOU Clinical study manager, Msc contact
MARTIN Gwenola healthcare manager of the day hospital, Diploma in Health Care Managem contact
France1 site, 1 recruiting
- Recruiting
Centre Hospitalier de Martigues
Martigues, Bouches du Rhone, 13500
Gwladys M'BOUNGOU Clinical study Manager, Master of Pharmacy (Pharmacolo, 0442432469 ext. +33, gwladys.mboungou@ch-martigues.fr
MARTIN Gwenola healthcare manager of the day hospital, Diploma in Health Care Managem, +33-04 42 43 27 56 ext. +33, Gwenola.MARTIN@ch-martigues.fr
About this study
Official title: Evaluation and Analysis of Patient Satisfaction Following Multidisciplinary Complex Assessment in Day Hospital: Determinants and Implications for Continuous Quality Improvement
This study aims to evaluate patient satisfaction following a multidisciplinary "complex assessment" conducted in a Day Hospital setting at the Centre Hospitalier de Martigues. This assessment is part of routine care for patients diagnosed with cancer and scheduled to receive injectable anticancer treatment.
During this assessment, patients meet several healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The objective is to identify patient-specific needs and improve coordination of care at an early stage of the treatment pathway.
Read more
This is a prospective observational study based on an anonymous satisfaction questionnaire distributed to eligible adult patients after completion of the Day Hospital assessment. The primary objective is to assess overall patient satisfaction. Secondary objectives include evaluating satisfaction by specialty, identifying factors associated with satisfaction, and assessing the Net Promoter Score (NPS).
The results of this study are expected to help identify strengths and areas for improvement in multidisciplinary care, enhance patient-centered care, and support continuous quality improvement in oncology practice.
Read the detailed description
Cancer care requires a multidisciplinary and patient-centered approach to address the complex medical, psychological, and social needs of patients. In this context, a "complex assessment" program has been implemented in the Day Hospital (HDJ) of the Centre Hospitalier de Martigues for patients with various types of cancer (breast, gynecological, urological, digestive, hematological, and pulmonary) prior to initiation of injectable anticancer therapies.
This program involves coordinated consultations with multiple healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The aim is to identify vulnerabilities, optimize supportive care, and improve the overall patient care pathway.
This study is designed as a prospective observational study evaluating patient satisfaction with this multidisciplinary intervention. All eligible adult patients who undergo the Day Hospital complex assessment are invited to complete an anonymous satisfaction questionnaire. The questionnaire includes items related to the quality of care, interactions with healthcare professionals, organization of care, and overall satisfaction, as well as a Net Promoter Score (NPS).
The primary endpoint is the proportion of patients reporting high overall satisfaction. Secondary endpoints include satisfaction levels by healthcare professional category, identification of determinants associated with satisfaction, and evaluation of the NPS according to demographic and clinical characteristics.
Statistical analyses will include descriptive statistics, univariate and multivariate analyses to identify factors associated with patient satisfaction. Results from this study will provide valuable insights into patient experience and contribute to the continuous improvement of multidisciplinary oncology care in a non-university hospital setting.
- Conditions
- Patient Satisfaction, Cancer, Quality of Health Care
- Being tested
- Multidisciplinary Complex Assessment
- Keywords
- Multidisciplinary Care, Oncology, Supportive Care, Patient Experience, Health Services Research, Net Promoter Score
- Medical subject headings
- Patient Satisfaction, Neoplasms
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
Multidisciplinary Complex AssessmentOther
Routine multidisciplinary assessment conducted in a Day Hospital setting involving consultations with healthcare professionals (pharmacist, dietitian, psychologist, social worker, and supportive care providers) as part of standard oncology care.
| Study group | Role | What they receive |
|---|---|---|
| Patients undergoing multidisciplinary complex assessment in Day Hospital | Adult patients with cancer undergoing a multidisciplinary "complex assessment" in a Day Hospital setting prior to initiation of injectable anticancer treatment, including consultations with healthcare professionals and completion of a satisfaction questionnaire. Receives: Other: Multidisciplinary Complex Assessment |
What is being measured
The primary outcome is the main question the study is designed to answer.
Overall Patient Satisfaction
Proportion of patients reporting high overall satisfaction following the multidisciplinary complex assessment, measured using an anonymous satisfaction questionnaire.
Measured: At completion of the Day Hospital assessment (within 1 month after assessment)
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted1 May 2026
- Study start10 Jul 2025
- Primary completion15 Mar 2029 (estimated)
- Study completion15 Apr 2029 (estimated)
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Patient SatisfactionStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Cohort
- Time perspective
- Prospective
- Enrolment
- 309 participants (estimated)
Sponsor and investigators
- Lead sponsor
- Centre Hospitalier de Martigues
- Sponsor type
- University, hospital or other
- Responsible party
- Sponsor
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT07560423
- Sponsor's protocol ID
- 2024-A02062-45-EVAQSAP-HDJ-BC
- Other IDs
- 2024-A02062-45
- Acronym
- EVAQSAP-HDJ-BC
- Status last verified
- Oct 2026
- First submitted
- 24 Apr 2026
- Last updated
- 29 Oct 2026
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No: Individual participant data will not be shared due to the observational nature of the study and institutional and regulatory constraints related to data protection and confidentiality. Only aggregated results will be reported in scientific publications.
Study at a glance
From the registry record, last updated by the sponsor on 29 Oct 2026. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Evaluation and Analysis of Patient Satisfaction Following Multidisciplinary Complex Assessment in Day Hospital: Determinants and Implications for Continuous Quality Improvement
- ClinicalTrials.gov ID
- NCT07560423
- Acronym / sponsor ID
- EVAQSAP-HDJ-BC / 2024-A02062-45-EVAQSAP-HDJ-BC
- Conditions
- Patient Satisfaction, Cancer, Quality of Health Care
- Keywords
- Multidisciplinary Care, Oncology, Supportive Care, Patient Experience, Health Services Research, Net Promoter Score
- Study type
- Observational
- Recruitment status
- Recruiting
- Enrolment
- 309 participants (estimated)
- Lead sponsor
- Centre Hospitalier de MartiguesUniversity, hospital or other
- Study start
- 10 Jul 2025 (actual)
- Primary completion
- 15 Mar 2029 (estimated)
- Study completion
- 15 Apr 2029 (estimated)
- First posted
- 1 May 2026 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
This study aims to evaluate patient satisfaction following a multidisciplinary "complex assessment" conducted in a Day Hospital setting at the Centre Hospitalier de Martigues. This assessment is part of routine care for patients diagnosed with cancer and scheduled to receive injectable anticancer treatment.
During this assessment, patients meet several healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The objective is to identify patient-specific needs and improve coordination of care at an early stage of the treatment pathway.
This is a prospective observational study based on an anonymous satisfaction questionnaire distributed to eligible adult patients after completion of the Day Hospital assessment. The primary objective is to assess overall patient satisfaction. Secondary objectives include evaluating satisfaction by specialty, identifying factors associated with satisfaction, and assessing the Net Promoter Score (NPS).
The results of this study are expected to help identify strengths and areas for improvement in multidisciplinary care, enhance patient-centered care, and support continuous quality improvement in oncology practice.
Detailed description
Cancer care requires a multidisciplinary and patient-centered approach to address the complex medical, psychological, and social needs of patients. In this context, a "complex assessment" program has been implemented in the Day Hospital (HDJ) of the Centre Hospitalier de Martigues for patients with various types of cancer (breast, gynecological, urological, digestive, hematological, and pulmonary) prior to initiation of injectable anticancer therapies.
This program involves coordinated consultations with multiple healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The aim is to identify vulnerabilities, optimize supportive care, and improve the overall patient care pathway.
This study is designed as a prospective observational study evaluating patient satisfaction with this multidisciplinary intervention. All eligible adult patients who undergo the Day Hospital complex assessment are invited to complete an anonymous satisfaction questionnaire. The questionnaire includes items related to the quality of care, interactions with healthcare professionals, organization of care, and overall satisfaction, as well as a Net Promoter Score (NPS).
The primary endpoint is the proportion of patients reporting high overall satisfaction. Secondary endpoints include satisfaction levels by healthcare professional category, identification of determinants associated with satisfaction, and evaluation of the NPS according to demographic and clinical characteristics.
Statistical analyses will include descriptive statistics, univariate and multivariate analyses to identify factors associated with patient satisfaction. Results from this study will provide valuable insights into patient experience and contribute to the continuous improvement of multidisciplinary oncology care in a non-university hospital setting.
Study design
- Observational model
- Cohort
- Time perspective
- Prospective
- Number of arms
- 1
| Arm | Type | Receives |
|---|---|---|
| Patients undergoing multidisciplinary complex assessment in Day Hospital | – | Other: Multidisciplinary Complex AssessmentAdult patients with cancer undergoing a multidisciplinary "complex assessment" in a Day Hospital setting prior to initiation of injectable anticancer treatment, including consultations with healthcare professionals and completion of a satisfaction questionnaire. |
Who may qualify
- Ages
- 18 years and older
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Adult, Older adult
- Study population
- Adult patients with cancer treated at the Centre Hospitalier de Martigues and undergoing a multidisciplinary complex assessment in a Day Hospital setting prior to initiation of injectable anticancer therapy.
Key inclusion criteria (5 listed)
- Adult patients (≥ 18 years old)
- Patients undergoing a multidisciplinary "complex assessment" in a Day Hospital setting
- Patients diagnosed with cancer and scheduled to receive injectable anticancer treatment
- Ability to understand and complete the satisfaction questionnaire
- Patients who have been informed and have not opposed participation
Key exclusion criteria (6 listed)
- Patients under 18 years of age
- Patients unable to complete the questionnaire (e.g., severe cognitive impairment or major language barrier)
- Patients who refuse participation
- Patients with incomplete Day Hospital complex assessment
- Patients under legal protection (guardianship or curatorship)
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| Multidisciplinary Complex AssessmentRoutine multidisciplinary assessment conducted in a Day Hospital setting involving consultations with healthcare professionals (pharmacist, dietitian, psychologist, social worker, and supportive care providers) as part of standard oncology care. | Other | Patients undergoing multidisciplinary complex assessment in Day Hospital |
Primary outcome
Overall Patient Satisfaction
Time frame: At completion of the Day Hospital assessment (within 1 month after assessment)
Proportion of patients reporting high overall satisfaction following the multidisciplinary complex assessment, measured using an anonymous satisfaction questionnaire.
Results and safety
This study is still under way. Results are not available in the source record yet.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 29 Oct 2026.
- Individual participant dataSharing planned: No. Individual participant data will not be shared due to the observational nature of the study and institutional and regulatory constraints related to data protection and confidentiality. Only aggregated results will be reported in scientific publications.
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part.
Gwladys M'BOUNGOU Clinical study manager, Msc contact
MARTIN Gwenola healthcare manager of the day hospital, Diploma in Health Care Managem contact
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Patient Satisfaction and Cancer, run by Centre Hospitalier de Martigues at 1 site in France.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 5 inclusion and 6 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: looking for participants now, as of the sponsor's last update on 29 Oct 2026. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in France. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
This study is still under way. Results are not available in the source record yet.
How can a doctor refer a patient or contact the research team?
Contact Gwladys M'BOUNGOU Clinical study manager, Msc (0442432469 ext. +33, gwladys.mboungou@ch-martigues.fr), or a site near the patient. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Overall Patient Satisfaction (time frame: At completion of the Day Hospital assessment (within 1 month after assessment)). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 29 Oct 2026.