Non-urgent EmergenciesNCT07588204
Non Urgent Visit to Emergency Department
An observational study of Non-urgent Emergencies and Emergency Department Visits, run by Sri Ramachandra Institute of Higher Education and Research at 1 site in India.
Trial summary
The use of ED by patients with non-urgent conditions has largely been seen in many hospitals. However, in general, half of the patients who visit the ED are non-urgent conditions. Due to this, the ED continues to struggle with overcrowding. Read more about this study
- Who is it for?
- Any age
- Conditions the study is for
- Non-urgent Emergencies, Emergency Department Visits
- How many people
- 29,856 participants
- Where
- 1 siteIndia
- Study dates
- 1 Sep 2025to 20 Oct 2025
- How long will I take part?
- 1 Day
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages Any age
- All sexes
- No healthy volunteers
- Child, Adult, Older adult
Study population: Medical records of patients attending the emergency department for non urgent complaints
Who may be able to join
- Medical records of Emergency department patient admissions between January 2024 to December 2024
- Records of patients who were classified as non-urgent triage category
Who cannot join
- Medical records of patients who were classified in the urgent category
- Incomplete or missing data in the medical records
Trial locations and contacts
1 site in 1 country.
India1 site
Sri Ramachandra Institute of Higher Education and Research
Chennai, Tamil Nadu, 600116
About this study
Official title: Non Urgent Visit to Emergency Department at a Tertiary Care Hospital - A Retrospective Analysis
The use of ED by patients with non-urgent conditions has largely been seen in many hospitals. However, in general, half of the patients who visit the ED are non-urgent conditions. Due to this, the ED continues to struggle with overcrowding. This study aimed to determine the common reasons for non-urgent visits and their management in the ED by analysing the past medical records between January 2024 to December 2024. The management includes triage time, consultation time, cross referrals, and time taken by cross referrals, admission and discharge status, admission and discharge criteria, time taken for admission and discharge decisions, and delay time and reason for delay.
Read the detailed description
Nurses must understand emergency department flow and patient management patterns to effectively interact with patients who present with varied healthcare needs. This retrospective study was conducted at Sri Ramachandra Medical Centre to evaluate non-urgent visits to the Emergency Department. Data was collected from medical records (case sheets) of ER patient admissions between January 2024 to December 2024. The study focused on patients who were in the non-urgent (triage) category, excluding urgent category patients. The study analyzed triage management including triage time, consultation time, cross referrals, admission and discharge status and criteria, time taken for decisions, and reasons for delay.
- Keywords
- Emergency department visits, Non urgent, Triage, Retrospective study, Tertiary care center
What is being measured
The primary outcome is the main question the study is designed to answer.
Triage Management Patterns
Analysis of time taken for management
Measured: Medical records from January 2024 to December 2024
Secondary outcomes (1)
Delay Analysis
Identification of delay time and reasons for delay in non-urgent ED visits
Measured: Medical records from January 2024 to December 2024
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted14 May 2026
- Study start1 Sep 2025
- Primary completion20 Oct 2025
- Study completion20 Oct 2025
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Non-urgent EmergenciesStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Other
- Time perspective
- Other
- Enrolment
- 29,856 participants (actual)
- Target duration
- 1 Day
Sponsor and investigators
- Lead sponsor
- Sri Ramachandra Institute of Higher Education and Research
- Sponsor type
- University, hospital or other
- Responsible party
- Principal investigator, Seethalakshmi Avudaiappan, Sri Ramachandra Institute of Higher Education and Research
- Investigators
- Seethalakshmi Avudaiappan, Principal investigator, Sri Ramachandra Institute of Higher Education and ResearchShivasankari Selvaraj Lakshmi, M.Sc Nursing, Principal investigator, Sri Ramachandra Institute of Higher Education and Research
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT07588204
- Sponsor's protocol ID
- NUR/160/197
- Status last verified
- May 2026
- First submitted
- 27 Apr 2026
- Last updated
- 14 May 2026
- Results posted
- No
- Data monitoring committee
- Yes
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No: Individual participant data will not be publicly shared. De-identified data may be available from the corresponding investigator upon reasonable request.
Study at a glance
From the registry record, last updated by the sponsor on 14 May 2026. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Non Urgent Visit to Emergency Department at a Tertiary Care Hospital - A Retrospective Analysis
- ClinicalTrials.gov ID
- NCT07588204
- Acronym / sponsor ID
- NUR/160/197
- Keywords
- Emergency department visits, Non urgent, Triage, Retrospective study, Tertiary care center
- Study type
- Observational
- Recruitment status
- Completed
- Enrolment
- 29,856 participants (actual)
- Lead sponsor
- Sri Ramachandra Institute of Higher Education and ResearchUniversity, hospital or other
- Study start
- 1 Sep 2025 (actual)
- Primary completion
- 20 Oct 2025 (actual)
- Study completion
- 20 Oct 2025 (actual)
- First posted
- 14 May 2026 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The use of ED by patients with non-urgent conditions has largely been seen in many hospitals. However, in general, half of the patients who visit the ED are non-urgent conditions. Due to this, the ED continues to struggle with overcrowding. This study aimed to determine the common reasons for non-urgent visits and their management in the ED by analysing the past medical records between January 2024 to December 2024. The management includes triage time, consultation time, cross referrals, and time taken by cross referrals, admission and discharge status, admission and discharge criteria, time taken for admission and discharge decisions, and delay time and reason for delay.
Detailed description
Nurses must understand emergency department flow and patient management patterns to effectively interact with patients who present with varied healthcare needs. This retrospective study was conducted at Sri Ramachandra Medical Centre to evaluate non-urgent visits to the Emergency Department. Data was collected from medical records (case sheets) of ER patient admissions between January 2024 to December 2024. The study focused on patients who were in the non-urgent (triage) category, excluding urgent category patients. The study analyzed triage management including triage time, consultation time, cross referrals, admission and discharge status and criteria, time taken for decisions, and reasons for delay.
Study design
- Observational model
- Other
- Time perspective
- Other
- Target follow-up
- 1 Day
Who may qualify
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Child, Adult, Older adult
- Study population
- Medical records of patients attending the emergency department for non urgent complaints
Key inclusion criteria (2 listed)
- Medical records of Emergency department patient admissions between January 2024 to December 2024
- Records of patients who were classified as non-urgent triage category
Key exclusion criteria (2 listed)
- Medical records of patients who were classified in the urgent category
- Incomplete or missing data in the medical records
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Primary outcome
Triage Management Patterns
Time frame: Medical records from January 2024 to December 2024
Analysis of time taken for management
1 secondary outcome
Delay Analysis
Time frame: Medical records from January 2024 to December 2024
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 14 May 2026.
- Individual participant dataSharing planned: No. Individual participant data will not be publicly shared. De-identified data may be available from the corresponding investigator upon reasonable request.
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Seethalakshmi Avudaiappan principal investigator
Sri Ramachandra Institute of Higher Education and Research
Shivasankari Selvaraj Lakshmi, M.Sc Nursing principal investigator
Sri Ramachandra Institute of Higher Education and Research
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Non-urgent Emergencies and Emergency Department Visits, run by Sri Ramachandra Institute of Higher Education and Research at 1 site in India.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 2 inclusion and 2 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 14 May 2026. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in India. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Triage Management Patterns (time frame: Medical records from January 2024 to December 2024). It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 14 May 2026.