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ToothacheNCT07698847

Patient Education and AI-Assisted Complaint Summaries in Endodontic Patients

A study testing Standardized Verbal Education, Leaflet-Based Education and Video-Based Education in people with Toothache and Dental Pain, run by Cukurova University at 1 site in Turkey (Türkiye).

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

The goal of this randomized clinical trial is to compare the same-day effects of three standardized patient education methods in adults presenting to an endodontic clinic with toothache. Read more about this study

Who is it for?
Ages 18 to 65 years
Conditions the study is for
Toothache, Dental Pain
What is being tested?
Standardized Verbal Education, Leaflet-Based Education and Video-Based Education
Could I receive a placebo?
No, everyone receives an active treatment
How many people
120 participants
Where
1 siteTurkey (Türkiye)
Study dates
15 Dec 2025to 24 Apr 2026
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 to 65 years
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Reported pain of at least 1 point on a 0-10 numeric rating scale (NRS ≥ 1) at presentation,
  • Were aged 18-65 years,
  • Had sufficient cognitive capacity to complete the questionnaires, and
  • Provided written informed consent.

Who cannot join

  • Reported no pain at presentation (NRS = 0) or presented electively/asymptomatically,
  • Required immediate emergency clinical evaluation due to signs suggestive of urgent intervention (e.g., marked diffuse swelling, dysphagia, dyspnea),
  • Had substantial communication or cognitive difficulties preventing completion of the measures, or
  • Were repeat participants (i.e., the same patient re-entering the study).

Trial locations and contacts

1 site in 1 country.

Turkey (Türkiye)1 site
  • Cukurova University

    Adana, Sarıçam, 01250

Other trials in Turkey (Türkiye)

About this study

Official title: The Effect of Different Patient Education Methods in Patients Presenting to an Endodontic Clinic With Toothache and the Feasibility of an AI-Assisted Complaint Summary

The goal of this randomized clinical trial is to compare the same-day effects of three standardized patient education methods in adults presenting to an endodontic clinic with toothache.

The main questions it aims to answer are:

Read more
  • Does standardized verbal education improve patients' knowledge, reduce antibiotic-related misconceptions, and reduce anxiety?
  • Does leaflet-based education produce comparable changes in knowledge, antibiotic-related misconceptions, and anxiety?
  • Does video-based education produce comparable changes in knowledge, antibiotic-related misconceptions, and anxiety?
  • Does teach-back performance differ according to the method used to deliver patient education?
  • Can an AI-assisted three-sentence complaint summary be generated reliably and used as a feasible clinician-facing communication support tool?

Participants will be randomly assigned to one of three patient education groups.

In the verbal education group, participants will receive a standardized 90-second verbal explanation covering warning signs, appropriate home-care measures, avoidance of potentially harmful practices, and appropriate antibiotic use.

In the leaflet-based education group, participants will review a written leaflet containing the same core educational messages for 90 seconds.

In the video-based education group, participants will watch a short video presenting the same core educational messages for 90 seconds.

Knowledge level, antibiotic-related misconceptions, and anxiety will be assessed immediately before and immediately after the educational intervention. After education, participants will also be asked to restate the main messages in their own words using a teach-back procedure.

In addition, symptom information collected using standardized prompts will be entered into an artificial intelligence tool to generate a concise three-sentence complaint summary. The feasibility, completeness, and clinician-rated usefulness of these summaries will be evaluated as process outcomes. AI-generated summaries will not be used for diagnosis, triage, or treatment decisions.

Being tested
Standardized Verbal Education, Leaflet-Based Education, Video-Based Education
Medical subject headings
Toothache

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Standardized Verbal EducationBehavioural

    Participants received a standardized 90-second verbal education session immediately after baseline assessment. The education included warning signs requiring urgent dental care, appropriate home-care measures, avoidance of potentially harmful practices, and guidance on the appropriate use of antibiotics for dental pain. A standardized script was used to ensure consistency of content and sequence.

  • Leaflet-Based EducationBehavioural

    Participants reviewed a written educational leaflet for 90 seconds immediately after baseline assessment. The leaflet included warning signs requiring urgent dental care, appropriate home-care measures, avoidance of potentially harmful practices, and guidance on the appropriate use of antibiotics for dental pain. The educational content was equivalent to that provided in the verbal and video groups.

  • Video-Based EducationBehavioural

    Participants watched a 90-second educational video immediately after baseline assessment. The video included warning signs requiring urgent dental care, appropriate home-care measures, avoidance of potentially harmful practices, and guidance on the appropriate use of antibiotics for dental pain. The educational content was equivalent to that provided in the verbal and leaflet-based education groups.

Study groups in NCT07698847
Study groupRoleWhat they receive
Standardized Verbal EducationActive comparatorParticipants received a standardized 90-second verbal education session immediately after baseline assessment. The education covered warning signs requiring urgent dental care, appropriate home-care measures, avoidance of potentially harmful practices, and the appropriate use of antibiotics for dental pain. The content and sequence were delivered using a standardized script.
Receives: Behavioral: Standardized Verbal Education
Leaflet-Based EducationExperimentalParticipants reviewed a written educational leaflet for 90 seconds immediately after baseline assessment. The leaflet contained the same core messages as the verbal education, including warning signs requiring urgent dental care, appropriate home-care measures, avoidance of potentially harmful practices, and the appropriate use of antibiotics for dental pain.
Receives: Behavioral: Leaflet-Based Education
Video-Based EducationExperimentalParticipants watched a 90-second educational video immediately after baseline assessment. The video presented the same core messages as the verbal and leaflet-based education, including warning signs requiring urgent dental care, appropriate home-care measures, avoidance of potentially harmful practices, and the appropriate use of antibiotics for dental pain.
Receives: Behavioral: Video-Based Education

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Change in Patient Knowledge Score

    Patient knowledge will be assessed using an 8-item questionnaire developed according to the standardized educational content. Each item will be scored as 1 for a correct response and 0 for an incorrect or unsure response, yielding a total score ranging from 0 to 8. Higher scores indicate greater knowledge. The change score will be calculated as the post-education score minus the baseline score (T1 - T0) and compared among the verbal, leaflet-based, and video-based education groups.

    Measured: Immediately before the educational intervention and immediately after the educational intervention on the same day

  2. Change in Antibiotic Misconception Score

    Antibiotic-related misconceptions will be assessed using a 5-item Likert-type scale. Each item will be rated from 1 to 5, yielding a total score ranging from 5 to 25. Higher scores indicate stronger endorsement of antibiotic-related misconceptions. The change score will be calculated as the post-education score minus the baseline score (T1 - T0) and compared among the three education groups.

    Measured: Immediately before the educational intervention and immediately after the educational intervention on the same day

  3. Change in Anxiety Level

    Anxiety related to the presenting dental pain will be assessed using a numeric rating scale ranging from 0 to 10, where 0 indicates no anxiety and 10 indicates the worst imaginable anxiety. The change score will be calculated as the post-education score minus the baseline score (T1 - T0) and compared among the verbal, leaflet-based, and video-based education groups.

    Measured: Immediately before the educational intervention and immediately after the educational intervention on the same day

Secondary outcomes (5)
  1. Teach-Back Critical Elements Score

    Immediately after the educational intervention, participants will be asked to restate the main educational messages in their own words within approximately 20-30 seconds. Teach-back performance will be evaluated using five predefined critical elements. Each element will be scored as present or absent, yielding a total score ranging from 0 to 5. Higher scores indicate more complete recall of the educational content.

    Measured: Immediately after the educational intervention on the same day

  2. Teach-Back Global Adequacy Rating

    The overall adequacy of the participant's teach-back response will be rated on a 3-point scale ranging from 0 to 2. A score of 0 indicates an incorrect, unsafe, or markedly incomplete response; a score of 1 indicates a partially correct response with missing critical elements; and a score of 2 indicates a correct and adequate response.

    Measured: Immediately after the educational intervention on the same day

  3. Generability of the AI-Assisted Complaint Summary

    The ability to generate a concise three-sentence AI-assisted complaint summary from standardized, de-identified symptom information will be recorded as generated or not generated. The proportion of successfully generated summaries will be calculated for all participants.

    Measured: During the same clinical visit, after collection of standardized symptom information

  4. Completeness of the AI-Assisted Complaint Summary

    The completeness of each AI-assisted complaint summary will be assessed according to the presence of five predefined symptom-related components. The completeness score will range from 0 to 5, with higher scores indicating more complete coverage of the required information.

    Measured: Immediately after generation of the AI-assisted complaint summary during the same clinical visit

  5. Clinician-Rated Usefulness of the AI-Assisted Complaint Summary

    The usefulness of the AI-assisted complaint summary for structuring the clinical encounter will be rated by a single endodontist on a numeric rating scale ranging from 0 to 10, where 0 indicates not useful at all and 10 indicates extremely useful.

    Measured: Immediately after review of the AI-assisted complaint summary during the same clinical visit

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted13 Jul 2026
  2. Study start15 Dec 2025
  3. Primary completion12 Mar 2026
  4. Study completion24 Apr 2026

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
120 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT07698847
Sponsor's protocol ID
13.03.2026/104
Status last verified
Jul 2026
First submitted
7 Jul 2026
Last updated
13 Jul 2026
Results posted
No
Data monitoring committee
Yes
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No

Publications

  • Nassar AA, Aboalshamat KT, Alsanei BS, Alghamdi AS, Fudah AA, Alhilou AM. The effect of educational animation compared to leaflets on patients' knowledge regarding root canal treatment: a randomized controlled trial. BMC Med Educ. 2024 Jul 29;24(1):808. doi: 10.1186/s12909-024-05812-5.

    PubMed 39075457

Questions about this trial

What is this clinical trial studying?

A study testing Standardized Verbal Education, Leaflet-Based Education and Video-Based Education in people with Toothache and Dental Pain, run by Cukurova University at 1 site in Turkey (Türkiye).

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 4 inclusion and 4 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 13 Jul 2026. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Turkey (Türkiye). Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Change in Patient Knowledge Score (time frame: Immediately before the educational intervention and immediately after the educational intervention on the same day). The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT07698847, which also lists 1 linked publication.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 13 Jul 2026.

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