Clinical trials: Telephone Hotlines
Telephone Hotlines, AI Chatbot
Comparing the Effectiveness of AI Chatbot with That of Telephone Hotline
The COVID-19 pandemic has significantly impacted the wellbeing of people in Hong Kong, leading to social distancing policies and changes in healthcare service utilization.
- Trial name
- AI chatbot (NCT06621134)
- Testing
- AI Chatbot, Telephone hotline
- Where
- Hong Kong
- Volunteers
- 48 people
- Sponsor
- The University of Hong Kong
Isolated Fever, Gastroenteritis Symptoms
The Effectiveness and Cost-effectiveness of Medical Advice Given by Telephone for Patients Calling for Primary Care
Telephone medical advice in general practice is expanding. The Cochrane Database concludes in 2008 that there is not enough data about its use regarding out-of-hours general practitioners workload, emergency department visits…
- Trial name
- CMTp (NCT02286245)
- Testing
- focused Telephonic Medical Advice, Usual practice
- Where
- France
- Volunteers
- 2,498 people
- Sponsor
- Assistance Publique - Hôpitaux de Paris
Emergency Treatment, Telephone Hotlines
Decreasing ED Utilization by Nudging Patients to Call Their Providers
In the present study, patients will be sent a message shortly after completing a medical procedure that informs or reminds them that they can reach out to Geisinger, and how to do it, if they have any medical issues or concerns.
- Trial name
- NCT04567849
- Testing
- message, provider, tele-nurse
- Where
- United States
- Volunteers
- 11,546 people
- Sponsor
- Geisinger Clinic
After-hours Care
Differentiated Access to Out-of-hours Primary Care Through Emergency Access
The purpose of this randomized controlled trial is to test the use of an emergency button that allows patients to jump the telephone waiting line at the out-of-hours primary care in two regions in Denmark if they perceive their…
- Trial name
- Akutknappen (NCT02572115)
- Testing
- Akutknappen - used, Akutknappen - not used
- Where
- Denmark
- Volunteers
- 7,385 people, healthy volunteers welcome
- Sponsor
- University of Aarhus
Health Care Delivery, Telephone Hotlines
Degree of Worry as a Predictor for Utilization of Acute Health Care
The overall aim of the study is to construct a scale that systematically incorporates the callers' perspective in a "degree of worry - scale" and to explore the consequences for the actors in the system - caller, call-handler…
- Conditions
- Health Care Delivery, Telephone Hotlines, Patient Participation
- Trial name
- NCT02979457
- Testing
- Awareness of degree of worry
- Where
- Denmark
- Volunteers
- 11,340 people, healthy volunteers welcome
- Sponsor
- University of Southern Denmark