Parental/Patient SatisfactionNCT01298791
The Impact Of Physician Communication On Family Inpatient Experience
A study testing Sitting and Standing in people with Parental/Patient Satisfaction, run by Boston Medical Center at 1 site in United States.
Trial summary
Patient satisfaction is affected by physician communication styles and communication at the bedside. The investigators are conducting a randomized controlled trial involving both providers and families to determine if providers sitting down while talking with families, will improve one aspect of quality care delivered… Read more about this study
- Who is it for?
- Ages Up to 17 years
- Conditions the study is for
- Parental/Patient Satisfaction
- What is being tested?
- Sitting and Standing
- Type of treatment
- Lifestyle or therapy programme
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 0 participants
- Where
- 1 siteUnited States
- Study dates
- Feb 2011to Aug 2011
- Phase
- Interventional
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages Up to 17 years
- All sexes
- No healthy volunteers
- Child
Who may be able to join
- Providers: all attendings, residents, and medical students involved in the care of patients on the pediatric inpatient wards during the study period.
- Families (Parents or legal guardians and children):
- (1) inpatient admissions to the pediatrics medical service at Boston Medical Center
- (2) whose parents or guardian have agreed to participate in family centered walk rounds
- (3) patients age 17 or younger who have family members present at the bedside each morning of hospitalization
- (4) English speaking.
Who cannot join
- (1) All patients/families that as part of admission justification involves social assessment and concern by the patient care team, including patients with neonatal abstinence syndrome, child maltreatment, and concern for neglect.
- (2) All patients transferred to or from PICU as part of their inpatient care
- (3) All patients transferred from an outside institution to the inpatient ward for further care secondary to progression of disease.
Trial locations and contacts
1 site in 1 country.
About this study
Patient satisfaction is affected by physician communication styles and communication at the bedside. The investigators are conducting a randomized controlled trial involving both providers and families to determine if providers sitting down while talking with families, will improve one aspect of quality care delivered during an inpatient stay as measured by patient/family satisfaction. The investigators will additionally study the affects of the intervention on the following outcomes: family assessment of provider communication, readmission rates, and length of stay.
- Conditions
- Parental/Patient Satisfaction
- Being tested
- Sitting, Standing
- Medical subject headings
- Patient Satisfaction
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
SittingBehavioural
Providers will sit during inpatient family-centered walk rounds throughout the communication during rounds. The participating members of the care team (attending physician, resident and medical student) will remain seated while communicating with the patient and caregiver.
StandingBehavioural
Providers will stand during inpatient family-centered walk rounds throughout the communication during rounds. The participating members of the care team (attending physician, resident and medical student) will remain standing while communicating with the patient and caregiver.
| Study group | Role | What they receive |
|---|---|---|
| Provider sitting | Experimental | Providers seated during communication through hospitalization Receives: Behavioral: Sitting |
| Provider standing (control) | Experimental | Providers standing during communication through hospitalization Receives: Behavioral: Standing |
What is being measured
The primary outcome is the main question the study is designed to answer.
Patient/family satisfaction
Questionnaire obtains basic provider information
Measured: 4mo
Patient/family Satisfaction
Caregiver questionnaire obtains baseline information on caregiver and patients
Measured: 4 mo
Patient/family satisfaction
PSQ-18: Assesses parental satisfaction with medical care
Measured: 4 months
Secondary outcomes (5)
Length of stay
Chart review of length of inpatient hospitalization during intervention
Measured: 4 months
Readmission rate
Chart review and parental contact regarding readmission for same reason of initial hospitalization
Measured: 5 mo
Family discharge preparedness
Brief PREPARED instrument
Measured: 4 mo
Follow-up appointment attendance
Chart review and communication with caregivers regarding keeping follow-up appointment
Measured: 5 mo
Family assessment of doctor-patient communication skills
Crossley Communication Questionnaire
Measured: 4 mo
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted18 Feb 2011 (estimated)
- Study startFeb 2011
- Primary completionJun 2011 (estimated)
- Study completionAug 2011
Why it stopped: Inability to recruit participants
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Parental/Patient SatisfactionStudies of the same condition, open and under way.
- More trials run by Boston Medical CenterThe sponsor's other registered studies.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Supportive care
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- Single blind
- Who is masked
- Outcomes assessor
- Enrolment
- 0 participants (actual)
Sponsor and investigators
- Lead sponsor
- Boston Medical Center
- Sponsor type
- University, hospital or other
- Responsible party
- Principal investigator, Michael Silverstein, Boston Medical Center
- Investigators
- Michael Silverstein, MD, MPH, Principal investigator, Boston Medical Center
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT01298791
- Sponsor's protocol ID
- 34423
- Status last verified
- Oct 2016
- First submitted
- 16 Feb 2011
- Last updated
- 10 Oct 2016
- Results posted
- No
- Data monitoring committee
- No
Study at a glance
From the registry record, last updated by the sponsor on 10 Oct 2016. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- The Impact Of Physician Communication On Family Inpatient Experience
- ClinicalTrials.gov ID
- NCT01298791
- Acronym / sponsor ID
- 34423
- Conditions
- Parental/Patient Satisfaction
- Study type
- Interventional
- Recruitment status
- WithdrawnReason stopped: Inability to recruit participants
- Enrolment
- 0 participants (actual)
- Lead sponsor
- Boston Medical CenterUniversity, hospital or other
- Study start
- Feb 2011
- Primary completion
- Jun 2011 (estimated)
- Study completion
- Aug 2011 (actual)
- First posted
- 18 Feb 2011 (estimated)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
Patient satisfaction is affected by physician communication styles and communication at the bedside. The investigators are conducting a randomized controlled trial involving both providers and families to determine if providers sitting down while talking with families, will improve one aspect of quality care delivered during an inpatient stay as measured by patient/family satisfaction. The investigators will additionally study the affects of the intervention on the following outcomes: family assessment of provider communication, readmission rates, and length of stay.
Study design
- Primary purpose
- Supportive care
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- Single blind (outcomes assessor)
- Number of arms
- 2
| Arm | Type | Receives |
|---|---|---|
| Provider sitting | Experimental | Behavioral: SittingProviders seated during communication through hospitalization |
| Provider standing (control) | Experimental | Behavioral: StandingProviders standing during communication through hospitalization |
Who may qualify
- Ages
- Up to 17 years
- Sex
- All
- Healthy volunteers
- Not accepted
- Age groups
- Child
Key inclusion criteria (6 listed)
- Providers: all attendings, residents, and medical students involved in the care of patients on the pediatric inpatient wards during the study period.
- Families (Parents or legal guardians and children):
- (1) inpatient admissions to the pediatrics medical service at Boston Medical Center
- (2) whose parents or guardian have agreed to participate in family centered walk rounds
- (3) patients age 17 or younger who have family members present at the bedside each morning of hospitalization
Key exclusion criteria (3 listed)
- (1) All patients/families that as part of admission justification involves social assessment and concern by the patient care team, including patients with neonatal abstinence syndrome, child maltreatment, and concern for neglect.
- (2) All patients transferred to or from PICU as part of their inpatient care
- (3) All patients transferred from an outside institution to the inpatient ward for further care secondary to progression of disease.
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| SittingProviders will sit during inpatient family-centered walk rounds throughout the communication during rounds. The participating members of the care team (attending physician, resident and medical student) will remain seated while communicating with the patient and caregiver. | Behavioural | Provider sitting |
| StandingProviders will stand during inpatient family-centered walk rounds throughout the communication during rounds. The participating members of the care team (attending physician, resident and medical student) will remain standing while communicating with the patient and caregiver. | Behavioural | Provider standing (control) |
Primary outcome
Patient/family satisfaction
Time frame: 4mo
Questionnaire obtains basic provider information
Patient/family Satisfaction
Time frame: 4 mo
Caregiver questionnaire obtains baseline information on caregiver and patients
Patient/family satisfaction
Time frame: 4 months
PSQ-18: Assesses parental satisfaction with medical care
5 secondary outcomes
Length of stay
Time frame: 4 months
Readmission rate
Time frame: 5 mo
Family discharge preparedness
Time frame: 4 mo
Follow-up appointment attendance
Time frame: 5 mo
Family assessment of doctor-patient communication skills
Time frame: 4 mo
Results and safety
The study was withdrawn before enrolling participants, so there are no results.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 10 Oct 2016.
Related trials for Parental/Patient Satisfaction
Active, not recruiting
Teleorthodontics Versus Conventional Follow-up During Early Interceptive Orthodontic Treatment in Children
Teledentistry, Orthodontics, Interceptive
Not yet recruiting
Mobile Prenatal Education for Expectant Fathers and Its Effects on Bonding, Stress, Breastfeeding and Marital Satisfaction
Breastfeeding Attitudes, Breast Feeding
RecruitingObservational study
Type D Personality and Life Satisfaction in Bipolar Disorder Type 2 and Major Depressive Disorder
Bipolar Disorder II, Major Depressive Disorder (MDD)
Recruiting
Breaking Silence Through Story: A Narrative Medicine Intervention for Parents of Children With Urogenital Conditions
DSD, Hypospadias
Not yet recruitingObservational study
Evaluation of Barriers and Unmet Needs, Parental Satisfaction, and Measurement of Utilization of Dental Care and Dental Services
Health Care Utilization
Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Michael Silverstein, MD, MPH principal investigator
Boston Medical Center
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing Sitting and Standing in people with Parental/Patient Satisfaction, run by Boston Medical Center at 1 site in United States.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 6 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: withdrawn, as of the sponsor's last update on 10 Oct 2016. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in United States. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study was withdrawn before enrolling participants, so there are no results.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Patient/family satisfaction (time frame: 4mo). The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 10 Oct 2016.