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Purchasing BehaviorsNCT02486588

Increasing Engagement With a Healthy Food Benefit

A study testing Messaging and Financial incentives in people with Purchasing Behaviors and Nutrition, run by University of Pennsylvania.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

In collaboration with Vitality/Discovery in South Africa, an RCT amongst adult enrolled in the lowest tier of Vitality's HealthyFood benefit will be conducted. We will compare the effect of various messaging, and financial incentive strategies on healthy food purchasing behaviors in this population. Read more about this study

Who is it for?
Ages 18 years and older
Conditions the study is for
Purchasing Behaviors, Nutrition
What is being tested?
Messaging and Financial incentives
Could I receive a placebo?
No, everyone receives an active treatment
How many people
7,314 participants
Where
No sites listed yet
Study dates
Oct 2015to 30 Apr 2017
Phase
Interventional
Are there results?
Yes, posted in the registrySummary in the doctors' view

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • For this study, we will focus on the following individuals:
  • Adult members of Vitality Health who have activated their HealthyFood benefit in 2014 but have not completed the Vitality Age calculation or Vitality Healthy Check, and therefore are on a 10% cash- back reward level on healthy food purchases.
  • Members who have chosen Woolworths as their preferred HealthyFood partner.
  • Members with an available email address and SMS-capable telephone
  • Members with meeting specified spending cutoff (R1000 total spend in the previous month, at least 90% of which was spent at Woolworth's.)

Who cannot join

  • Anyone who does not meet all of the above inclusion criteria

About this study

Official title: Increasing Engagement With the Vitality HealthyFood Benefit: A Randomized Field Trial Proposal

In collaboration with Vitality/Discovery in South Africa, an RCT amongst adult enrolled in the lowest tier of Vitality's HealthyFood benefit will be conducted. We will compare the effect of various messaging, and financial incentive strategies on healthy food purchasing behaviors in this population.

Read the detailed description

The Vitality HealthyFood benefit is a three-tiered incentive program designed to encourage healthier food choices amongst members of Discovery Health's Vitality program. Once enrolled in the benefit, participating members can receive 10%, 15%, or 25% cash-back on the healthy foods they purchase at selected grocers. And, while overall enrolment in the program is high, there was been difficulty documenting change in purchasing behaviors; healthy foods have remained a consistent 25-30% of food spend, and unhealthy foods at around 15%. In the current study we would like to test whether differing types of messages and financial incentive structures may be more salient and motivating and have a greater impact on food-purchasing decisions. The proposed study will be a collaboration between Discovery Health/Vitality and researchers at the Perelman School of Medicine at the University of Pennsylvania. In the proposed RCT, Vitality members currently enrolled in the lowest tier (10% level) of the HealthyFood will be randomized to various messaging and financial incentive structures. We will then compare the effectiveness of these different interventions at increasing healthy food purchases among enrolled members.

This study will be a randomized field trial of the combination of several theoretically-motivated interventions: varying weekly messaging, financial incentives, and monthly messaging.

Messaging and financial incentives

Weekly Messaging strategies There are three weekly messaging strategies we want to test. The goal of the messages is to increase the salience of the HealthyFood programme for enrolled members. The three strategies were chosen to enable us to compare the impact of no weekly message vs. a general weekly message vs. a tailored weekly message. The messages will be sent via SMS to all subjects and will be delivered on the same day of the week.

No weekly message-A subset of study subjects will receive no weekly SMS message. This is consistent with the current benefit structure.

General weekly message-A subset of study subjects will receive a weekly SMS that provides general information on the HealthyFood programme and on eating a healthier diet.

Personalized (tailored) weekly message-A subset of study subjects will receive a weekly SMS that includes details about their individual purchasing behavior over the past week. This message will highlight both the percentage and item breakdown of their purchases that were healthy vs. unhealthy.

Financial Incentive Structures

There are three different incentive structures we will test in this study. The goal of the financial incentives is to increase members' motivation to purchase healthy foods. Two of the strategies are currently part of the HealthyFood programme, the third is a new structure which introduces a economic disincentive on the purchase of unhealthy foods.

10% cash-back: This is the current cash-back level for all subjects at the start of on the study. This group is included as a comparison for the other incentive structures.

25% cash back: A subset of study subjects will experience an increase in their cash-back percentage from 10% to 25% of healthy food purchases. The purpose of this group is to assess whether the increase from a 10% level to a 25% level of cash-back is sufficiently large to influence purchasing behaviors.

10% + 15% (healthy-unhealthy): A subset of study subjects will become eligible for additional 15% cash-back above their current 10% level. This additional 15% cash-back will be based on the net monetary amount between their healthy and unhealthy purchases. With this structure, an individual will only receive additional cash-back (above the 10%) if they spend more on healthy foods than on unhealthy foods, and will be able to maximize their cash-back rewards by purchasing only healthy foods.

Monthly Messaging Strategies

Currently all Vitality members enrolled in the HealthyFood programme receive a monthly SMS message informing them of their cash-back deposit.

Bundled deposit SMS (standard)-This message will be the same message that Vitality currently sends to members enrolled in the program me.

Unbundled deposit SMS-Given the introduction of a new incentive structure which includes a penalty for unhealthy purchases, we wanted to test a message strategy which increases the salience of these potential financial losses.

By combining these different weekly messages, incentive structures, and monthly message, the study team determined the aforementioned 6 study arms of interest.

Being tested
Messaging, Financial incentives
Keywords
Financial incentives, Messaging

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • MessagingOther

    See detailed study description for overview of the different messaging interventions in this study

  • Financial incentivesOther

    See detailed study description for overview of the different financial incentive-based interventions in this study

Study groups in NCT02486588
Study groupRoleWhat they receive
Control--no weekly messageNo intervention10% cash back level, no weekly message, and the standard monthly message
General Weekly MessageExperimental10% cash back, general weekly message, standard monthly message
Receives: Other: Messaging; Other: Financial incentives
Personalized Weekly MessageExperimental10 % cash back, personalized weekly message, standard monthly message
Receives: Other: Messaging; Other: Financial incentives
25 percent cash backExperimental25% cash back, personal weekly message, standard monthly message
Receives: Other: Messaging; Other: Financial incentives
Standard monthly messageExperimental10%+15% cash back, personal weekly message, standard monthly message
Receives: Other: Messaging; Other: Financial incentives
Unbundled monthly messageExperimental10%+15% cash back, personal weekly message, unbundled monthly message
Receives: Other: Messaging; Other: Financial incentives

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Monthly % Healthy Food Expenditure

    The difference in monthly healthy food expenditures between arms. This measure is defined as the monthly amount spent on healthy foods divided by the total monthly amount spent on food, multiplied by 100.

    For those individuals who had no recorded expenditure in a given month, they will be assigned 0% healthy food expenditure that month; in this way, this outcome can be considered a composite score of being engaged in the healthy food program (0%=not engaged) and the level of engagement (if monthly expenditure >0). Each individual's data will be averaged across the intervention period.

    Measured: Monthly over 6 month intervention period

Secondary outcomes (7)
  1. Monthly % Unhealthy Food Expenditure

    The difference in monthly unhealthy food expenditures between arms. This measure is defined as the monthly amount spent on unhealthy foods divided by the total monthly amount spent on food, multiplied by 100.

    The average over the full intervention months will be calculated within an individual and compared between arms. To be complementary with the primary endpoint analysis, in a month where an individual is not engaged in the program (0 total monthly expenditure) the worst-score (100) is imputed for that month. A similar MI approach will also be conducted as a sensitivity analysis.

    Measured: Monthly over 6 month intervention period

  2. Monthly % Healthy Items

    The difference in monthly healthy food items purchased between arms. This measure is defined as the monthly number of healthy food items divided by the total monthly number of food items.

    The average over the full intervention months will be calculated within an individual and compared between arms. To be complementary with the primary endpoint analysis, in a month where an individual is not engaged in the program (0 total monthly expenditure) the worst-score (0) is imputed for that month. A similar MI approach will also be conducted as a sensitivity analysis.

    Measured: Monthly over 6 month intervention period

  3. Monthly % Unhealthy Items

    The difference in monthly unhealthy food items purchased between arms. This measure is defined as the monthly number of unhealthy food items divided by the total monthly number of food items.

    The average over the full intervention months will be calculated within an individual and compared between arms. To be complementary with the primary endpoint analysis, in a month where an individual is not engaged in the program (0 total monthly expenditure) the worst-score (100) is imputed for that month. A similar MI approach will also be conducted as a sensitivity analysis.

    Measured: Monthly over 6 month intervention period

  4. Percentage Change in Monthly % Healthy Food Expenditures Between Arms

    Examining the difference in healthy food expenditure trends between arms where the % health food expenditure is defined as describe for outcome 1 (above)

    Measured: During the 6 month intervention period

  5. Percent Change in Monthly %Unhealthy Food Expenditures Between Arms

    Examining the difference in unhealthy food expenditure trends between arms where %unhealthy food expenditure is defined as described for Outcome 2 (above).

    Measured: During the 6 month intervention period

  6. Percent Change for Monthly % Healthy Food Items Between Arms

    Examining the difference in proportion healthy food item trends between arms where % healthy food items is defined as described for Outcome 3 (above)

    Measured: During the 6 month intervention period

  7. Percent Change in Monthly %Unhealthy Food Items Between Arms

    Examining the difference in proportion unhealthy food item trends between arms where % unhealthy food items is defined as described for Outcome 5 (above).

    Measured: During the 6 month intervention period

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted1 Jul 2015 (estimated)
  2. Study startOct 2015
  3. Primary completionDec 2016
  4. Study completion30 Apr 2017

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Health services research
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
7,314 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT02486588
Sponsor's protocol ID
822607
Status last verified
Jul 2020
First submitted
29 Jun 2015
Last updated
10 Jul 2020
Data monitoring committee
No
Individual data sharing
No

Publications

  • Gopalan A, Shaw PA, Lim R, Paramanund J, Patel D, Zhu J, Volpp KG, Buttenheim AM. Use of financial incentives and text message feedback to increase healthy food purchases in a grocery store cash back program: a randomized controlled trial. BMC Public Health. 2019 May 31;19(1):674. doi: 10.1186/s12889-019-6936-5.

    PubMed 31151390

Questions about this trial

What is this clinical trial studying?

A study testing Messaging and Financial incentives in people with Purchasing Behaviors and Nutrition, run by University of Pennsylvania.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 5 inclusion and 1 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 10 Jul 2020. Status can change between updates, so confirm with the study contact before making plans.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

Yes. Results are posted in the registry (first posted 10 Jul 2020). A summary is in the For doctors view, and the full results are on ClinicalTrials.gov.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Monthly % Healthy Food Expenditure (time frame: Monthly over 6 month intervention period). It is what the study was designed to measure, not a finding.

Where can I read the original study information?

On the ClinicalTrials.gov record for NCT02486588, which also lists 1 linked publication.

Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 10 Jul 2020.

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