PCORI-1502-27462 Navigating High Risk Surgery: Empowering Older Adults to Ask Questions That Inform Decisions About Surgical Treatment

To answer the research question, "Could a patient-driven approach that improves decision making and informs postoperative expectations have more effectiveness than the current surgeon-directed preoperative conversation?" the investigators will conduct a multi-site randomized controlled trial of the question prompt list intervention (QPL) for high risk surgery that will:

1. Compare the effectiveness of the intervention relative to usual care on the extent of patient engagement in decision-making for high risk surgery. (Aim 1)
2. Compare the effectiveness of the intervention relative to usual care on treatment choice and on psychological well-being and post-treatment regret for patients and family members. (Aim 2)
3. Compare the effectiveness of the intervention relative to usual care on interpersonal and intrapersonal conflict relating to treatment decisions and subsequent treatments received. (Aim 3)

The overall goals of the study are to help patients and families:

1. make treatment decisions aligned with their values and goals;
2. anticipate and make sense of postoperative outcomes; and
3. experience less postoperative conflict about treatment of serious complications.

Enrolled surgeons will be grouped based on self-report of their clinic practices. "Visit 1 Surgeons" typically have a treatment decision making conversation with patients at their initial new patient consult. For enrolled patients of these surgeons, we will audio-record their first consult visit. "Visit 2 Surgeons" typically do not have treatment decision making discussions at the initial visit- this discussion is generally delayed until a follow up appointment, after additional testing or review of medical records. The return/second visit of enrolled patients under the care of Visit 2 Surgeons will be recorded.

When a surgeon is in the usual care arm, patients will receive the current standard for surgical decision-making. Once an enrolled surgeon has crossed into the intervention arm, the research team will mail the QPL intervention to all of the surgeon's new consult patients (for Visit 1 Surgeons) or returning/2nd consult patients (for Visit 2 Surgeons) about a week prior to their scheduled consultation, regardless of study eligibility. The QPL intervention includes the QPL intervention brochure, plus a letter from the surgeon encouraging its use during the upcoming office visit. Eligible patients will be identified by clinic staff and interested patients will be approached once they arrive in clinic (they will not receive information about the study prior to their clinic appointment because this information could interfere with the QPL intervention).

Patients in the usual care arm will receive the current standard for surgical decision-making. The investigators have observed that usual care includes informed consent and a surgeon-directed deliberative phase in which surgeons present their own evaluation of the trade-offs and goals of the proposed intervention. Although this deliberation occurs in front of patients and families, assumptions about the value of specific outcomes are surgeon-generated and not specifically linked to patient preferences. For these reasons, the investigators believe comparing the intervention to usual care is suitable. In addition, question prompt lists are currently available online and are not distributed by the surgeon. Patients can obtain and use the lists if they so choose on their own (although most do not). Additionally, question prompt lists have been shown to be safe and effective in previous studies in similar but not identical clinical situations.

Surgeons will be randomly assigned within each site to change from usual care to the QPL intervention at different study wave time points. Prior to study start the investigators will conduct step-wise randomization using a computer-generated randomization schedule to determine the crossover wave timing among surgeons. Surgeon cross-over from usual care to intervention will occur in one direction only and each within-site change will occur once every four months. Surgical clinics will be contacted one month prior to intervention implementation to confirm and execute implementation processes and to start mailing the QPL intervention to patients with office visits scheduled on or after the first day of intervention transition. A 2-week hiatus in data collection at the start of the cross over will be instituted in the transition clinics to ensure patients in the intervention group have had the opportunity to receive the intervention mailing. Surgeons who have crossed over to the intervention group will be notified when the QPL intervention has been implemented in their clinic and will be encouraged with bi-weekly email or text reminders to support patient use of the question list during clinical encounters with patients discussing surgical treatment options.

For patients in both the usual care and intervention arms: Surgeons who perform high risk operations and have agreed to participate will help to identify new or returning patients (depending on their previously reported practice pattern) coming to an outpatient visit to discuss a major surgical procedure. If a patient consents to the study, study staff will audio record one conversation (T0) between the attending surgeon and patient and accompanying family member. Study staff will meet with the patient prior to starting the audio recording to obtain consent. If there is a family member present at the appointment and he or she would like to participate in study activities, study staff will obtain consent from them as well. If a resident/surgical trainee or additional family members and caretakers are present, study staff will obtain verbal permission to audio record the resident and all others present. Study staff will wait until the surgeon enters the room and then turn on the digital audio recorder. Once the audio recorder has been turned on, the research team member will leave the room and return once the meeting between the patient and surgeon is complete to terminate and collect the audio recording.

Study staff will conduct follow-up phone calls to administer surveys to the patient and family member (if they have enrolled) within 12-72 hours of the patient's audio-recorded treatment decision-making visit (T1). After the visit with the surgeon, the patient's treatment plan will be determined by chart review and confirmed with the surgeon or clinic nurse. Administration of the second and third surveys (T2 and T3) will be linked to the patient's treatment plan. For patients who are scheduled for surgery, surveys will be administered via telephone to the patient and family member 1-2 (T2) weeks after surgery and 6-8 (T3) weeks after surgery. Based on previous study in this patient population and clinical setting, the median time between the patient's preoperative visit with the surgeon and surgery is 31 days. If the patient is unable to participate in study activities, enrolled family members will still be asked to complete study activities. Patients who did not have a family member enroll along with them and who are unable to participate in study activities post-operatively will be considered lost to follow up. For patients who have non-operative treatment; e.g., medical treatment (chemotherapy, pulmonary rehab) or observation (active surveillance, no surgical procedure scheduled), study staff will administer surveys between 6 and 8 weeks (T2) and again between 12 and 14 (T3) weeks after the patient's audio-recorded treatment decision-making visit with the surgeon. This will roughly approximate the time frame for study activities for patients who have surgery. Patients and family members will also be allowed to complete follow up surveys (T2 and T3) by web survey or mail, if they prefer, though phone surveys will likely be the primary data collection method, based on prior research.

Some patients of Visit 1 Surgeons will need additional testing (CT scan, PET scan, stress test) before a treatment decision can be made. These patients and their family members will complete the initial study activities (audio recording of the initial visit with a surgeon (T0) and survey at 12-72 hours (T1)). Study staff will not audio record a second (return) visit with the surgeon or repeat the post visit survey (T1). The second and third surveys will be linked to the treatment decision after this second interaction with the surgeon: T2: 1-2 weeks postoperatively and T3: 6-8 weeks postoperatively, or T2: 6-8 and T3:12-14 weeks after the second interaction with the surgeon for those who have non-operative treatment. In some cases surgeons will telephone the patient after additional testing to develop a treatment plan. Study staff will not audio record this interaction. Study staff will use careful chart review and communication with the surgeon and/or his/her clinical staff for these patients to accurately target the timing of subsequent study activities. After the final survey is completed study staff will use chart abstraction to identify and record treatments received and postoperative complications.

Study staff will use chart review immediately after the patient meets with the surgeon (T0) and again after the final survey (T3) has been completed to record clinical data, treatments received and outcomes of treatment. Study staff will also screen charts of enrolled patients weekly in order to confirm treatment plan which may be unclear at the time of their audio-recorded treatment decision-making visit and is critically important to timing of subsequent data collection. Data collected will be limited to clinical information pertaining to surgical care from audio-recorded treatment decision-making visit through to administration of the final survey (T3).

To investigate Aim 3, the investigators will use a qualitative study design to compare interpersonal and intrapersonal conflict between study arms as it relates to the phenomenon of surgical buy in-when the surgeon believes that the patient has agreed to the operative procedure as well as all possible postoperative care. Conflict between surgeons and patients and/or family members about additional invasive procedures occurs in the uncommon setting of serious postoperative complications but may be affected by the QPL intervention, which includes questions about "What happens if things go wrong?" and specific question prompts about advance directives. Thus, investigators will use stratified purposeful sampling to identify a subset of patients who have experienced serious postoperative complications in each study arm, as determined by chart review. Serious complications include prolonged hospitalization (more than 8 days postoperatively), prolonged length of stay in intensive care (greater than 3 days), prolonged mechanical ventilation, myocardial infarction, major cerebrovascular accident, new onset dialysis or death. Study staff will use chart review at T3 (12-14 weeks, roughly 6 weeks after surgery) to identify patients who have had serious complications and ask them and/or their family members to participate in a face-to-face qualitative interview. The investigators are planning for 3-7 interviews at each study site and anticipate no more than 10 at each site. Not all patients who consent to Aims 1 and 2 of the study will participate in Aim 3.

For patients and family members who agree to be interviewed, a trained Qualitative Interviewer will conduct the interview. The interviewer will meet the patient and family member at a convenient and private location of their choosing for an in-person interview. Patients and family members will have the choice to conduct the interview jointly or separately. Study investigators have employed this technique in previous studies and successfully interviewed study participants and family members in their homes or at the medical center in a private room at the time of a follow up medical appointment. Interviews will generally not be conducted over the telephone as this limits the ability of the interviewer to respond to non-verbal cues. Interviews will last up to one hour.