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VolunteersNCT03453450

Exploring Volunteers' Experiences in Health TAPESTRY

An observational study of Volunteers, run by McMaster University at 1 site in Canada.

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

This study is meant to evaluate the Health TAPESTRY volunteer program. The objective of this study is to explore volunteer experiences in Health TAPESTRY in terms of implementation and to understand how participation in Health TAPESTRY as a volunteer is related to compassion, self-reported physical activity, quality… Read more about this study

Who is it for?
Ages 18 years and olderHealthy volunteers can take part
Conditions the study is for
Volunteers
How many people
89 participants
Where
1 siteCanada
Study dates
13 Mar 2018to 24 Sep 2020
Phase
Observational
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • Healthy volunteers accepted
  • Adult, Older adult

Study population: Study participants are drawn from the Health TAPESTRY volunteer pool. All Health TAPESTRY volunteers will be invited into the evaluation, however only those volunteers who choose to take part in the evaluative component of the program will be included in the analysis. Although we aim to include as many Health TAPESTRY volunteers as possible, an achievable target is set at half of the volunteers (approximately 17) in each of the 6 sites being involved in the research component. The Volunteer Coordinator (VC) in each site will also be invited to attend an interview. The day-to-day management of volunteers within each site is managed by a VC from the Canadian Red Cross. The VC is the first contact for volunteers, and also the primary conduit that connects volunteers with clients.

Must be a Health TAPESTRY Volunteer or Volunteer Coordinator. There are no further inclusion or exclusion criteria.

Trial locations and contacts

1 site in 1 country.

Canada1 site
  • David Braley Health Sciences Centre, McMaster University

    Hamilton, Ontario, L8S 4K1

Other trials in Canada

About this study

Official title: Exploring Volunteers' Experiences in Health TAPESTRY, a Primary Care-Based Program

This study is meant to evaluate the Health TAPESTRY volunteer program. The objective of this study is to explore volunteer experiences in Health TAPESTRY in terms of implementation and to understand how participation in Health TAPESTRY as a volunteer is related to compassion, self-reported physical activity, quality of life, and attitudes toward older adults.

Read the detailed description

Health TAPESTRY aims to help people stay healthier for longer in the places where they live. As a person-focused, proactive approach, Health TAPESTRY incorporates trained community volunteers into the primary care team in a way that is seamless and complementary to the essential work that clinicians are undertaking each day. In the program, volunteers conduct home visits with older adult clients, complete questionnaires, and connect their clients to primary care and community resources. This study offers the opportunity to fill a major gap in the literature by investigating the experiences of volunteers within Health TAPESTRY and the effect on them of participation as an intervention in its own right.

Specifically, the study seeks to understand volunteers' experiences in the program and evaluate any effects that volunteering with the program has on the volunteers including with the volunteers health and wellness (specifically physical activity and quality of life), empathy, and attitudes toward older adults. The investigators will also look at how the volunteers patterns of compassion fatigue and compassion satisfaction might change throughout involvement in the program, and how that connects to volunteer demographic characteristics like age and gender, as well as other characteristics like empathy, how many home visits are conducted, and the initial motivation to volunteer with the program.

This program evaluation study will employ qualitative and quantitative data collection strategies including surveys, narratives written by volunteers, and volunteer focus groups.

Conditions
Volunteers
Keywords
Primary Care

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

Study groups in NCT03453450
Study groupRoleWhat they receive
Health TAPESTRY volunteersVolunteers in a primary care setting connecting with Health TAPESTRY clients
Health TAPESTRY Volunteer CoordinatorsThe coordinators of volunteers

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Volunteers' Experiences

    Volunteers' and volunteer coordinators' perceptions about their experiences in Health TAPESTRY overall, and specifically in regards to their understanding of their role; the training that was offered and how it did or did not support them in carrying out their role effectively; the process of engagement in the program from onboarding through the volunteer coordination to conducting home visits with clients; and the perceived outcomes of volunteering, including the impact of volunteering on their own health and wellness. This will be collected through qualitative data: focus groups for volunteers and interviews for volunteer coordinators at the 12-month mark, and volunteer narratives which are written post-client-visits.

    Measured: 12 months

Secondary outcomes (7)
  1. Compassion satisfaction and compassion fatigue

    The change in compassion over time during participation as a Health TAPESTRY volunteer will be measured via the Professional Quality of Life survey (ProQOL), which measures both compassion fatigue and compassion satisfaction through 30-items on 5-point scales ranging from "never" to "very often". Collected every 3 months for a 12 month period.

    Measured: Baseline, 3 month, 6 month, 9 month, 12 months

  2. Physical Activity

    Volunteers' physical activity will be measured via the International Physical Activity Survey (IPAQ). Respondents indicate how many days in the past seven days, and for how many minutes, they have engaged in vigorous and moderate intensity activity and walking activity. Scores for vigorous and moderate intensity activity, and walking activity are calculated by multiplying the days by the number of minutes on one day by the metabolic equivalent of task (MET) value for the activity. The MET values used for vigorous and moderate intensity activity and walking are 8.0, 4.0, and 3.3 respectively. Collected at baseline and 12 months.

    Measured: Baseline, 12 months

  3. Quality of Life

    Volunteers' quality of life will be measured via the five-level EuroQol five-dimension (EQ-5D-5L). The EQ-5D-5L asks respondents to rate their current ability in five domains: mobility, self-care, usual activities, pain, and anxiety/depression, on a five-level scale. In addition, respondents are asked to rate their current health state on a scale from 0 ('worst health you can imagine') to 100 ('best health you can imagine'). A score from the five domains is calculated using a macro program and ranges from 0 to 1. Collected at baseline and 12 months.

    Measured: Baseline, 12 months

  4. Attitudes Toward Older Adults

    Volunteers' attitudes toward older adults will be measured via the UCLA Geriatric Attitudes Scale.This 14-item survey measures volunteers' attitudes of older adults on a 5-point scale ranging from "strongly disagree" to "strongly agree". Collected at baseline and 12 months.

    Measured: Baseline, 12 months

  5. Empathy

    Volunteer empathy will be measured via the Basic Empathy Scale (BES), a 20-item scale based on a two-factor model of empathy. It includes 9 items evaluating cognitive empathy and 11 items evaluating affective empathy. Participants are asked to respond to each item on a five-point scale ranging from "strongly disagree" to "strongly agree". With permission from the author, language on the BES was slightly altered to fit a North American audience. Collected at baseline and 12 months.

    Measured: Baseline, 12 months

  6. Reasons for Volunteering

    A subscale of Clary \& Snyder's Volunteerism Questionnaire, the Reasons for Volunteering sub-scale has 20-items and asks participants to respond to each item on a 7-point scale ranging from "not at all important/accurate for you" to "extremely important/accurate for you". Collected at baseline.

    Measured: Baseline

  7. Outcomes of Volunteering

    A subscale of Clary \& Snyder's Volunteerism Questionnaire, the Volunteering Outcomes sub-scale has 18 items, and primarily asks participants to respond to each item on a 7-point scale ranging from "strongly disagree" to "strongly agree". Collected at 12 months.

    Measured: 12 Months

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted5 Mar 2018
  2. Study start13 Mar 2018
  3. Primary completion24 Sep 2020
  4. Study completion24 Sep 2020

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Observational
Observational model
Cohort
Time perspective
Other
Enrolment
89 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT03453450
Sponsor's protocol ID
4301
Status last verified
Sep 2020
First submitted
27 Feb 2018
Last updated
21 Dec 2020
Results posted
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No

Questions about this trial

What is this clinical trial studying?

An observational study of Volunteers, run by McMaster University at 1 site in Canada.

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 21 Dec 2020. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Canada. Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Volunteers' Experiences (time frame: 12 months). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 21 Dec 2020; AzTrials last refreshed its copy on 31 Oct 2026.

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