EmpathyNCT05581381
Empathy Training Program for Nursing Staff
A study testing empathy training program in people with Empathy, run by National Taipei University of Nursing and Health Sciences at 1 site in Taiwan.
Trial summary
The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.The quantitative method is the experimental research method using… Read more about this study
- Who is it for?
- Ages 20 to 64 yearsHealthy volunteers can take part
- Conditions the study is for
- Empathy
- What is being tested?
- empathy training program
- Type of treatment
- Lifestyle or therapy programme
- Could I receive a placebo?
- No, everyone receives an active treatment
- How many people
- 60 participants
- Where
- 1 siteTaiwan
- Study dates
- 19 Oct 2021to 30 Jun 2022
- Phase
- Interventional
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 20 to 64 years
- All sexes
- Healthy volunteers accepted
- Adult
Who may be able to join
- 1. Nursing staff
Who cannot join
- Nursing staff on night shifts
- Nursing staff working in the hospice and psychiatric wards
Trial locations and contacts
1 site in 1 country.
About this study
Official title: Exploring the Effect of Empathy Training Program for Nurses
The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group.
Read the detailed description
"Empathy" is an important foundation for nurses to communicate with patients and establish trust relationships. If nurses lack of empathy literacy or cannot apply empathy communication skills, the role of establishing therapeutic interpersonal relationships with patients or family members will affect the professional performance of nurses and the quality of nursing care. Therefore, improving nurses' empathy literacy and practical application ability has a great correlation with good care quality. However, domestic and international research on the correlation of empathy for nurses are not enough and lack of training program, which show the topic of this research is worth exploring.
The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.
In order to make the evaluation of research effectiveness more specific and objective, and also hoped that nurses can be the subject of effectiveness evaluation, and have a deeper understanding of their subjective experiences and feelings. Therefore, the effectiveness evaluation of empathy training program for nurses is using method triangulation of the qualitative and quantitative research method.
The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group. The effectiveness assessment will use the Empathy Construct Rating Scale (ECRS) and learning satisfaction scale, Empathy Construct Rating Scale (ECRS) required to be completed by both the experimental group and control group. ECRS perform the pre-test, post-test and post-post-test assessments. The pre-test perform before the implementation of empathy training program, and perform the post-test at week 8 the end of empathy training program, and after 8 weeks of post-test performed the post-post-test. Only experimental group require to complete learning satisfaction scale, perform the post-test at week 8 the end of empathy training program. Descriptive phenomenological research method is used as the qualitative method to explore the empathy training program learning subjective experience of nurses. This study will use purposive sampling to enroll experimental group who has received empathy training program learning, and then perform individual in-depth interviews after the end of empathy training program. Non-structured interview guides are used.
Hopefully, this study may develop an empathy training program which is suitable for nurses. This can enhance the empathy literacy and practical application ability for nurses.
- Conditions
- Empathy
- Being tested
- empathy training program
- Keywords
- Nurses, Empathy Training Program, Effectiveness, Subjective Experience
What participants receive
What participants receive. In a randomised study each person is assigned to one group by chance.
empathy training programBehavioural
Empathy training, a total of 8 weeks of training (1 time a week, 1 hour each time)
| Study group | Role | What they receive |
|---|---|---|
| Interventional empathy training program | Experimental | Provide empathy training for the experimental group for a total of 8 weeks (1 time a week, 1 hour each time).In the 8th week, both the experimental group and the control group must fill in the ECRS Empathy Scale; the experimental group must fill in the Learning Satisfaction Scale Receives: Behavioral: empathy training program |
| No intervention empathy training program | No intervention | The control group did not offer empathy training.In the 8th week, both the experimental group and the control group must fill in the ECRS Empathy Scale. |
What is being measured
The primary outcome is the main question the study is designed to answer.
Empathy Construct Rating Scale
A total of 56 questions . It has good reliability and validity (the internal consistency is 0.92, and the test reliability after two weeks is 0.95). The ECRS(Empathy Construct Rating Scale) includes four subscales of caring (38-item), empathy (9-item), professional relationship (5-item), and communication (4-item), which are scored on a Likert scale ranging from 1 (completely unsatisfactory) to 6 (full compliance), Higher scores indicate higher empathy
Measured: Pre-test
Empathy Construct Rating Scale
A total of 56 questions . It has good reliability and validity (the internal consistency is 0.92, and the test reliability after two weeks is 0.95). The ECRS(Empathy Construct Rating Scale) includes four subscales of caring (38-item), empathy (9-item), professional relationship (5-item), and communication (4-item), which are scored on a Likert scale ranging from 1 (completely unsatisfactory) to 6 (full compliance), Higher scores indicate higher empathy
Measured: Post-test at Week 8
Secondary outcomes (1)
descriptive phenomenological research method
Each interview should not exceed 90 minutes and should be recorded using recording equipment. Qualitative research methods are quite suitable for exploring or less explored research areas or topics, and can gain insight into the nature, characteristics and attributes of life situations, life events, and life experiences.
Measured: post-test at Week 8
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted14 Oct 2022
- Study start19 Oct 2021
- Primary completion30 Jun 2022
- Study completion30 Jun 2022
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Publications (5)Papers the sponsor has linked to this study.
- Other trials for EmpathyStudies of the same condition, open and under way.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Interventional
- Phase
- Phase N/A
- Primary purpose
- Prevention
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Model description
- The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group. The effectiveness assessment will use the Empathy Construct Rating Scale (ECRS) and learning satisfaction scale, Empathy Construct Rating Scale (ECRS) required to be completed by both the experimental group and control group. ECRS perform the pre-test and post-test assessments. The pre-test perform before the implementation of empathy training program, and perform the post-test at week 8 the end of empathy training program.
- Masking
- None (open label)
- Enrolment
- 60 participants (actual)
Sponsor and investigators
- Lead sponsor
- National Taipei University of Nursing and Health Sciences
- Sponsor type
- University, hospital or other
- Collaborators
- Shin Kong Wu Ho-Su Memorial Hospital
- Responsible party
- Principal investigator, Xuan-Yi Huang, National Taipei University of Nursing and Health Sciences
- Investigators
- Xuan-Yi Huang, DNSc, Principal investigator, National Taipei University of Nursing and Health Sciences
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT05581381
- Sponsor's protocol ID
- 20210106R
- Status last verified
- Oct 2022
- First submitted
- 7 Oct 2022
- Last updated
- 14 Oct 2022
- Results posted
- No
- Data monitoring committee
- No
- FDA-regulated drug
- No
- FDA-regulated device
- No
- Individual data sharing
- No
Publications
Bry K, Bry M, Hentz E, Karlsson HL, Kyllonen H, Lundkvist M, Wigert H. Communication skills training enhances nurses' ability to respond with empathy to parents' emotions in a neonatal intensive care unit. Acta Paediatr. 2016 Apr;105(4):397-406. doi: 10.1111/apa.13295. Epub 2016 Jan 21.
PubMed 26648201Cao X, Chen L. The impact of empathy on work engagement in hemodialysis nurses: The mediating role of resilience. Jpn J Nurs Sci. 2020 Jan;17(1):e12284. doi: 10.1111/jjns.12284. Epub 2019 Jul 29.
PubMed 31359610Derksen F, Bensing J, Lagro-Janssen A. Effectiveness of empathy in general practice: a systematic review. Br J Gen Pract. 2013 Jan;63(606):e76-84. doi: 10.3399/bjgp13X660814.
PubMed 23336477Fleming BD, Thomas SE, Burnham WS, Charles LT, Shaw D. Improving Ethnocultural Empathy in Healthcare Students through a Targeted Intervention. J Cult Divers. 2015 Summer;22(2):59-63.
PubMed 26245011Kahriman I, Nural N, Arslan U, Topbas M, Can G, Kasim S. The Effect of Empathy Training on the Empathic Skills of Nurses. Iran Red Crescent Med J. 2016 Jun 5;18(6):e24847. doi: 10.5812/ircmj.24847. eCollection 2016 Jun.
PubMed 27621922
Study at a glance
From the registry record, last updated by the sponsor on 14 Oct 2022. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Exploring the Effect of Empathy Training Program for Nurses
- ClinicalTrials.gov ID
- NCT05581381
- Acronym / sponsor ID
- 20210106R
- Conditions
- Empathy
- Keywords
- Nurses, Empathy Training Program, Effectiveness, Subjective Experience
- Study type
- Interventional
- Recruitment status
- Completed
- Enrolment
- 60 participants (actual)
- Lead sponsor
- National Taipei University of Nursing and Health SciencesUniversity, hospital or other
- Collaborators
- Shin Kong Wu Ho-Su Memorial Hospital
- Study start
- 19 Oct 2021 (actual)
- Primary completion
- 30 Jun 2022 (actual)
- Study completion
- 30 Jun 2022 (actual)
- First posted
- 14 Oct 2022 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group.
Detailed description
"Empathy" is an important foundation for nurses to communicate with patients and establish trust relationships. If nurses lack of empathy literacy or cannot apply empathy communication skills, the role of establishing therapeutic interpersonal relationships with patients or family members will affect the professional performance of nurses and the quality of nursing care. Therefore, improving nurses' empathy literacy and practical application ability has a great correlation with good care quality. However, domestic and international research on the correlation of empathy for nurses are not enough and lack of training program, which show the topic of this research is worth exploring.
The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.
In order to make the evaluation of research effectiveness more specific and objective, and also hoped that nurses can be the subject of effectiveness evaluation, and have a deeper understanding of their subjective experiences and feelings. Therefore, the effectiveness evaluation of empathy training program for nurses is using method triangulation of the qualitative and quantitative research method.
The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group. The effectiveness assessment will use the Empathy Construct Rating Scale (ECRS) and learning satisfaction scale, Empathy Construct Rating Scale (ECRS) required to be completed by both the experimental group and control group. ECRS perform the pre-test, post-test and post-post-test assessments. The pre-test perform before the implementation of empathy training program, and perform the post-test at week 8 the end of empathy training program, and after 8 weeks of post-test performed the post-post-test. Only experimental group require to complete learning satisfaction scale, perform the post-test at week 8 the end of empathy training program. Descriptive phenomenological research method is used as the qualitative method to explore the empathy training program learning subjective experience of nurses. This study will use purposive sampling to enroll experimental group who has received empathy training program learning, and then perform individual in-depth interviews after the end of empathy training program. Non-structured interview guides are used.
Hopefully, this study may develop an empathy training program which is suitable for nurses. This can enhance the empathy literacy and practical application ability for nurses.
Study design
- Primary purpose
- Prevention
- Allocation
- Randomised
- Intervention model
- Parallel groups
- Masking
- None (open label)
- Number of arms
- 2
- Model description
- The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group. The effectiveness assessment will use the Empathy Construct Rating Scale (ECRS) and learning satisfaction scale, Empathy Construct Rating Scale (ECRS) required to be completed by both the experimental group and control group. ECRS perform the pre-test and post-test assessments. The pre-test perform before the implementation of empathy training program, and perform the post-test at week 8 the end of empathy training program.
| Arm | Type | Receives |
|---|---|---|
| Interventional empathy training program | Experimental | Behavioral: empathy training programProvide empathy training for the experimental group for a total of 8 weeks (1 time a week, 1 hour each time).In the 8th week, both the experimental group and the control group must fill in the ECRS Empathy Scale; the experimental group must fill in the Learning Satisfaction Scale |
| No intervention empathy training program | No intervention | –The control group did not offer empathy training.In the 8th week, both the experimental group and the control group must fill in the ECRS Empathy Scale. |
Who may qualify
- Ages
- 20 to 64 years
- Sex
- All
- Healthy volunteers
- Accepted
- Age groups
- Adult
Key inclusion criteria (1 listed)
- 1. Nursing staff
Key exclusion criteria (2 listed)
- Nursing staff on night shifts
- Nursing staff working in the hospice and psychiatric wards
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Interventions
| Intervention | Type | Arms |
|---|---|---|
| empathy training programEmpathy training, a total of 8 weeks of training (1 time a week, 1 hour each time) | Behavioural | Interventional empathy training program |
Primary outcome
Empathy Construct Rating Scale
Time frame: Pre-test
A total of 56 questions . It has good reliability and validity (the internal consistency is 0.92, and the test reliability after two weeks is 0.95). The ECRS(Empathy Construct Rating Scale) includes four subscales of caring (38-item), empathy (9-item), professional relationship (5-item), and communication (4-item), which are scored on a Likert scale ranging from 1 (completely unsatisfactory) to 6 (full compliance), Higher scores indicate higher empathy
Empathy Construct Rating Scale
Time frame: Post-test at Week 8
A total of 56 questions . It has good reliability and validity (the internal consistency is 0.92, and the test reliability after two weeks is 0.95). The ECRS(Empathy Construct Rating Scale) includes four subscales of caring (38-item), empathy (9-item), professional relationship (5-item), and communication (4-item), which are scored on a Likert scale ranging from 1 (completely unsatisfactory) to 6 (full compliance), Higher scores indicate higher empathy
1 secondary outcome
descriptive phenomenological research method
Time frame: post-test at Week 8
Results and safety
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 14 Oct 2022.
- Background: PubMed 26648201Bry K, Bry M, Hentz E, Karlsson HL, Kyllonen H, Lundkvist M, Wigert H. Communication skills training enhances nurses' ability to respond with empathy to parents' emotions in a neonatal intensive care unit. Acta Paediatr. 2016 Apr;105(4):397-406. doi: 10.1111/apa.13295. Epub 2016 Jan 21.
- Background: PubMed 31359610Cao X, Chen L. The impact of empathy on work engagement in hemodialysis nurses: The mediating role of resilience. Jpn J Nurs Sci. 2020 Jan;17(1):e12284. doi: 10.1111/jjns.12284. Epub 2019 Jul 29.
- Background: PubMed 23336477Derksen F, Bensing J, Lagro-Janssen A. Effectiveness of empathy in general practice: a systematic review. Br J Gen Pract. 2013 Jan;63(606):e76-84. doi: 10.3399/bjgp13X660814.
- Background: PubMed 26245011Fleming BD, Thomas SE, Burnham WS, Charles LT, Shaw D. Improving Ethnocultural Empathy in Healthcare Students through a Targeted Intervention. J Cult Divers. 2015 Summer;22(2):59-63.
- Background: PubMed 27621922Kahriman I, Nural N, Arslan U, Topbas M, Can G, Kasim S. The Effect of Empathy Training on the Empathic Skills of Nurses. Iran Red Crescent Med J. 2016 Jun 5;18(6):e24847. doi: 10.5812/ircmj.24847. eCollection 2016 Jun.
- Individual participant dataSharing planned: No
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
Xuan-Yi Huang, DNSc principal investigator
National Taipei University of Nursing and Health Sciences
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
A study testing empathy training program in people with Empathy, run by National Taipei University of Nursing and Health Sciences at 1 site in Taiwan.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 1 inclusion and 2 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: finished, as of the sponsor's last update on 14 Oct 2022. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in Taiwan. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Empathy Construct Rating Scale (time frame: Pre-test). The study lists 2 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
On the ClinicalTrials.gov record for NCT05581381, which also lists 5 linked publications.
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 14 Oct 2022.