Communication BarriersNCT06596538
Video-Interpreting in an Emergency Trauma Room Setting - a Feasibility Trial
An observational study of Communication Barriers, run by Medical University of Vienna at 1 site in Austria.
Trial summary
Background: Global migration increases the likelihood of language barriers. In medical situations language barriers have a negative effect on quality of treatment and thus endanger patient safety. Read more about this study
- Who is it for?
- Ages 18 years and older
- Conditions the study is for
- Communication Barriers
- How many people
- 0 participants
- Where
- 1 siteAustria
- Study dates
- 4 Sep 2023to 1 Dec 2025
- Phase
- Observational
- Are there results?
- None posted in the registry
Key requirements
Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.
- Ages 18 years and older
- All sexes
- Adult, Older adult
Study population: In total 50 adult patients with language barriers, who are treated in the emergency trauma room by doctors of the Department of Anaesthesia, Intensive Care Medicine and Pain Medicine will be included in this study. Inclusion and exclusion criteria as noted above will be followed.
Who may be able to join
- adult patients, at least 18 years old
- awake, responsive patients
- language barrier (Albanian, Dari, Romanian, Turkish, Modern Standard Arabic, Arabic, Farsi, Russian, Hungarian, Bosnian-Croatian-Serbian, Kurdish (Kurmanci), Slovakian, Bulgarian, Polish, and Czech)
Who cannot join
- unconscious patients
- cardiac arrest patients
- delay of treatment due to e-translation
- refusal of video-translation by the patient
Trial locations and contacts
1 site in 1 country.
About this study
Background: Global migration increases the likelihood of language barriers. In medical situations language barriers have a negative effect on quality of treatment and thus endanger patient safety.
In-hospital settings feasibility of video-translation has been demonstrated, yet there is lack of evidence in emergency trauma rooms. There, the physicians have to deal with time-critical decisions. Aims: This feasibility trial aims to investigate technical feasibility, usability as well as the impact on decision-making (e.g. alteration of treatment strategies). Methods: In this study 50 responsive patients with language barriers will be included. The anesthesiologic emergency physician will start video-translation via a tablet. Feasibility, quality of communication, usability as well as changes in diagnosis and treatment will be gathered and analyzed.
- Conditions
- Communication Barriers
- Keywords
- Communication barriers, Language barriers, Video-Interpreting, Emergency Medicine, Emergency physician
What is being measured
The primary outcome is the main question the study is designed to answer.
Technical Feasibility
Occurance of technical problems will be reported
Measured: Directly after use of video-interpreting
Usability of video-interpreting
The usability will be evaluated afterwards by the anesthesiologic emergency physician using a questionnaire including following items on a 7-point Likert scale (strongly disagree to strongly agree):
- Video-interpreting was easy to use.
- I feel comfortable to use video-interpreting during the situation.
- The amount of time involved to use video-interpreting has been fitting for me.
- I would use video-interpreting again.
- Video-interpreting was useful for my healthcare practice in this situation.
Measured: Directly after use of video-interpreting
Impact on emergency physician's decisions
The impact of video-translation will be evaluated regarding alteration of medical history or treatment (yes/no)
Measured: Directly after use of video-interpreting
Timeline
From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.
- First posted19 Sep 2024
- Study start4 Sep 2023
- Primary completion1 Sep 2025 (estimated)
- Study completion1 Dec 2025 (estimated)
Why it stopped: Recruitment was not possible
Resources
- Official record on ClinicalTrials.govThe registry entry this page is built from, with its full change history.
- Other trials for Communication BarriersStudies of the same condition, open and under way.
- More trials run by Medical University of ViennaThe sponsor's other registered studies.
- What the trial phases meanHow a treatment moves from first tests in people to approval.
More details
For doctors and researchers: how the study is designed, who runs it, and its registry IDs.
Study design
- Study type
- Observational
- Observational model
- Other
- Time perspective
- Prospective
- Enrolment
- 0 participants (actual)
Sponsor and investigators
- Lead sponsor
- Medical University of Vienna
- Sponsor type
- University, hospital or other
- Responsible party
- Principal investigator, Christina Hafner, Medical University of Vienna
IDs, dates and publications
- ClinicalTrials.gov ID
- NCT06596538
- Sponsor's protocol ID
- 1366/2023
- Status last verified
- Oct 2025
- First submitted
- 25 Oct 2023
- Last updated
- 3 Oct 2025
- Results posted
- No
- Data monitoring committee
- Yes
- FDA-regulated drug
- No
- FDA-regulated device
- No
Study at a glance
From the registry record, last updated by the sponsor on 3 Oct 2025. Recruitment status is as the sponsor reported it: confirm with the study team.
- Official title
- Video-Interpreting in an Emergency Trauma Room Setting - a Feasibility Trial
- ClinicalTrials.gov ID
- NCT06596538
- Acronym / sponsor ID
- 1366/2023
- Conditions
- Communication Barriers
- Keywords
- Communication barriers, Language barriers, Video-Interpreting, Emergency Medicine, Emergency physician
- Study type
- Observational
- Recruitment status
- WithdrawnReason stopped: Recruitment was not possible
- Enrolment
- 0 participants (actual)
- Lead sponsor
- Medical University of ViennaUniversity, hospital or other
- Study start
- 4 Sep 2023 (actual)
- Primary completion
- 1 Sep 2025 (estimated)
- Study completion
- 1 Dec 2025 (estimated)
- First posted
- 19 Sep 2024 (actual)
- Results
- Not posted in the source record
Clinical summary
The research question as the sponsor registered it. This describes what the study plans to test, not what it found.
Background: Global migration increases the likelihood of language barriers. In medical situations language barriers have a negative effect on quality of treatment and thus endanger patient safety.
In-hospital settings feasibility of video-translation has been demonstrated, yet there is lack of evidence in emergency trauma rooms. There, the physicians have to deal with time-critical decisions. Aims: This feasibility trial aims to investigate technical feasibility, usability as well as the impact on decision-making (e.g. alteration of treatment strategies). Methods: In this study 50 responsive patients with language barriers will be included. The anesthesiologic emergency physician will start video-translation via a tablet. Feasibility, quality of communication, usability as well as changes in diagnosis and treatment will be gathered and analyzed.
Study design
- Observational model
- Other
- Time perspective
- Prospective
Who may qualify
- Ages
- 18 years and older
- Sex
- All
- Age groups
- Adult, Older adult
- Study population
- In total 50 adult patients with language barriers, who are treated in the emergency trauma room by doctors of the Department of Anaesthesia, Intensive Care Medicine and Pain Medicine will be included in this study. Inclusion and exclusion criteria as noted above will be followed.
Key inclusion criteria (3 listed)
- adult patients, at least 18 years old
- awake, responsive patients
- language barrier (Albanian, Dari, Romanian, Turkish, Modern Standard Arabic, Arabic, Farsi, Russian, Hungarian, Bosnian-Croatian-Serbian, Kurdish (Kurmanci), Slovakian, Bulgarian, Polish, and Czech)
Key exclusion criteria (4 listed)
- unconscious patients
- cardiac arrest patients
- delay of treatment due to e-translation
- refusal of video-translation by the patient
Eligibility is decided by the study team after screening; this overview does not establish that a patient qualifies. Full inclusion and exclusion criteria.
Primary outcome
Technical Feasibility
Time frame: Directly after use of video-interpreting
Occurance of technical problems will be reported
Usability of video-interpreting
Time frame: Directly after use of video-interpreting
The usability will be evaluated afterwards by the anesthesiologic emergency physician using a questionnaire including following items on a 7-point Likert scale (strongly disagree to strongly agree): * Video-interpreting was easy to use. * I feel comfortable to use video-interpreting during the situation. * The amount of time involved to use video-interpreting has been fitting for me. * I would use video-interpreting again. * Video-interpreting was useful for my healthcare practice in this situation.
Impact on emergency physician's decisions
Time frame: Directly after use of video-interpreting
The impact of video-translation will be evaluated regarding alteration of medical history or treatment (yes/no)
Results and safety
The study was withdrawn before enrolling participants, so there are no results.
Research links
- Official record on ClinicalTrials.govLast updated by the sponsor 3 Oct 2025.
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Referral and contact
AzTrials does not enrol participants or take referrals. Contact the study team or a site listed below; they decide who can take part. This study is not recruiting at the moment.
The record lists no contact. Use the official record to reach the sponsor.
1 site in 1 country: see every site and its status.
Questions about this trial
What is this clinical trial studying?
An observational study of Communication Barriers, run by Medical University of Vienna at 1 site in Austria.
The full registered description is in the About this study section and the official record.
Who may be eligible to take part?
The sponsor lists 3 inclusion and 4 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.
Is this clinical trial currently recruiting?
The record says: withdrawn, as of the sponsor's last update on 3 Oct 2025. Status can change between updates, so confirm with the study contact before making plans.
Where is the study taking place?
The record lists 1 site in Austria. Whether a site is taking part right now should be confirmed with that site. See every site.
What are the possible benefits and risks?
They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.
Are results available for this study?
The study was withdrawn before enrolling participants, so there are no results.
How can a doctor refer a patient or contact the research team?
The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.
What does the primary outcome measure?
Technical Feasibility (time frame: Directly after use of video-interpreting). The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.
Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?
No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.
How often is this information updated?
AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 3 Oct 2025.