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Heart FailureNCT07017751

Pender HPM-Based Online Education and Telephone Follow-Up in Adults With Heart Failure

A study testing HPM-Based Online Education and Telephone Follow-Up in people with Heart Failure, run by Naile ALANKAYA at 1 site in Turkey (Türkiye).

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

This randomized controlled trial evaluated the effects of Pender's Health Promotion Model (HPM)-based structured online education combined with planned telephone follow-up on heart failure symptom burden, heart failure-related dietary behaviors, and medication adherence among adults with heart failure. Read more about this study

Who is it for?
Ages 18 years and older
Conditions the study is for
Heart Failure
What is being tested?
HPM-Based Online Education and Telephone Follow-Up
Could I receive a placebo?
No, everyone receives an active treatment
How many people
60 participants
Where
1 siteTurkey (Türkiye)
Study dates
20 Dec 2025to 30 Mar 2026
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Aged 18 years or older.
  • Having a cardiologist-confirmed diagnosis of heart failure.
  • Having access to the technological resources required for online participation (smartphone, tablet, or computer with internet access).
  • Being literate and able to read, understand, and write in Turkish.
  • Providing written informed consent to participate in the study.

Who cannot join

  • Having severe cognitive impairment or an active psychiatric illness that could interfere with participation in the study.
  • Having severe visual, hearing, or speech impairment that could prevent effective communication and participation in the intervention.
  • Being on a heart transplantation waiting list or having recently undergone heart transplantation and being under post-transplant follow-up.

Trial locations and contacts

1 site in 1 country.

Turkey (Türkiye)1 site
  • Çanakkale Onsekiz Mart University, Faculty of Health Sciences

    Merkez, Çanakkale, 17100

Other trials in Turkey (Türkiye)

About this study

Official title: Effects of Pender's Health Promotion Model-Based Online Education and Telephone Follow-Up on Symptom Burden, Dietary Behaviors, and Medication Adherence in Adults With Heart Failure: A Randomized Controlled Trial

This randomized controlled trial evaluated the effects of Pender's Health Promotion Model (HPM)-based structured online education combined with planned telephone follow-up on heart failure symptom burden, heart failure-related dietary behaviors, and medication adherence among adults with heart failure. Sixty participants were randomly allocated in a 1:1 ratio to an intervention group or a control group. The intervention group received routine clinical care plus individualized synchronous online education and two planned telephone reinforcement contacts, whereas the control group received routine clinical care. The three primary outcomes were assessed at baseline and 2 months after baseline.

Read the detailed description

Heart failure (HF) is a chronic condition that requires sustained self-management, including symptom monitoring, adherence to dietary recommendations, and appropriate medication-taking behaviors. Structured education and continued support may facilitate these behaviors by addressing individual barriers, perceived benefits, self-efficacy, motivation, and available support resources. Pender's Health Promotion Model (HPM) provides a theoretical framework for structuring such interventions.

This randomized controlled trial evaluated the effects of Pender's HPM-based structured online education combined with planned telephone follow-up on HF symptom burden, HF-related dietary behaviors, and medication adherence among adults with HF.

The sample size was determined a priori using G*Power version 3.1.9.7. Based on an alpha level of 0.05, an effect size of 1.128, and 95% statistical power, the minimum required sample size was 44 participants (22 per group). To allow for potential attrition during follow-up, the target sample size was increased to 60 participants (30 per group).

A total of 60 participants were randomly allocated in a 1:1 ratio to the intervention group (n = 30) or control group (n = 30). Baseline assessments were completed before group allocation.

Participants allocated to the intervention group continued to receive routine clinical care and additionally received an individually delivered, synchronous online educational intervention structured according to Pender's HPM. The education was delivered via WhatsApp or Google Meet in a single session lasting approximately 25-30 minutes. The educational content addressed HF-related dietary behaviors, symptom management, and medication adherence and incorporated HPM constructs including perceived benefits and barriers, self-efficacy, motivation and readiness for change, and available support resources. Digital educational materials were provided after the session. Participants also received two planned telephone follow-up calls approximately 2 weeks and 1 month after the educational session for individualized clarification and reinforcement of the educational content.

Participants allocated to the control group continued to receive routine clinical care and did not receive the structured HPM-based online education or planned telephone follow-up from the research team during the study period. Routine clinical care could include information or counseling provided by physicians or nurses as part of usual clinical practice; however, such care was neither delivered nor standardized by the research team. After completion of the final outcome assessment, participants were provided with a printed version of the educational material used in the intervention group.

The three primary outcomes were HF symptom burden, HF-related dietary behaviors, and medication adherence. These outcomes were assessed using the Heart Failure Symptom Status Scale (HFSSS), Heart Failure Dietary Behavior Scale (HFDBS), and 7-item Adherence to Refills and Medications Scale (ARMS-7), respectively. All three outcomes were assessed at baseline and 2 months after baseline.

Conditions
Heart Failure
Being tested
HPM-Based Online Education and Telephone Follow-Up
Keywords
Symptom Burden, Medication Adherence, Dietary Behavior, Pender's Health Promotion Model, Online Education
Medical subject headings
Heart Failure, Medication Adherence

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • HPM-Based Online Education and Telephone Follow-UpOther

    Also called Heart Failure Self-Management Education

    An individually delivered, synchronous online educational intervention structured according to Pender's Health Promotion Model, followed by two planned telephone reinforcement contacts approximately 2 weeks and 1 month after the education. The intervention addressed heart failure-related dietary behaviors, symptom management, and medication adherence and was provided in addition to routine clinical care. The educational session lasted approximately 25-30 minutes and was delivered via WhatsApp or Google Meet. Digital educational materials were provided after the session.

Study groups in NCT07017751
Study groupRoleWhat they receive
Intervetion groupExperimentalParticipants allocated to the intervention group received routine clinical care plus an individually delivered, synchronous online educational intervention structured according to Pender's Health Promotion Model. The education was delivered via WhatsApp or Google Meet in a single session lasting approximately 25-30 minutes and addressed heart failure-related dietary behaviors, symptom management, and medication adherence. Participants also received two planned telephone follow-up calls approximately 2 weeks and 1 month after the educational session for individualized clarification and reinforcement of the educational content. Outcomes were assessed at baseline and 2 months after baseline.
Receives: Other: HPM-Based Online Education and Telephone Follow-Up
Control groupNo interventionParticipants allocated to the control group continued to receive routine clinical care and did not receive the structured HPM-based online education or planned telephone follow-up from the research team during the study period. Routine care could include information or counseling provided by physicians or nurses as part of usual clinical practice; however, such care was neither delivered nor standardized by the research team. Outcomes were assessed at baseline and 2 months after baseline. After completion of the final outcome assessment, participants were provided with a printed version of the educational material used in the intervention group.

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Heart Failure Symptom Status Scale (HFSSS)

    Heart failure symptom burden is assessed using the Heart Failure Symptom Status Scale (HFSSS). The total score ranges from 0 to 84, with higher scores indicating greater heart failure symptom burden.

    Measured: Baseline and 2 months after baseline

  2. 7-item Adherence to Refills and Medications Scale (ARMS-7)

    Medication adherence is assessed using the 7-item Adherence to Refills and Medications Scale (ARMS-7). The scale comprises two subscales: medication adherence (4 items; score range, 4-16) and prescription refill (3 items; score range, 3-12). Item 7 is reverse-scored. The total score ranges from 7 to 28, with lower scores indicating better medication adherence.

    Measured: Baseline and 2 months after baseline

  3. Heart Failure Dietary Behavior Scale (HFDBS)

    Heart failure-related dietary behaviors are assessed using the 19-item Heart Failure Dietary Behavior Scale (HFDBS). The total score ranges from 19 to 76, with higher scores indicating better adherence to recommended heart failure-related dietary behaviors.

    Measured: Baseline and 2 months after baseline

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted12 Jun 2025
  2. Study start20 Dec 2025
  3. Primary completion15 Feb 2026
  4. Study completion30 Mar 2026

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Supportive care
Allocation
Randomised
Intervention model
Parallel groups
Masking
None (open label)
Enrolment
60 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT07017751
Sponsor's protocol ID
COMU-SBF-NA-02
Status last verified
Oct 2026
First submitted
4 Jun 2025
Last updated
7 Oct 2026
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No: Individual participant data will not be made publicly available due to privacy and ethical considerations related to participant data. De-identified data supporting the findings of the study may be available from the corresponding author upon reasonable request, subject to applicable ethical and institutional requirements.

Questions about this trial

What is this clinical trial studying?

A study testing HPM-Based Online Education and Telephone Follow-Up in people with Heart Failure, run by Naile ALANKAYA at 1 site in Turkey (Türkiye).

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 5 inclusion and 3 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 7 Oct 2026. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Turkey (Türkiye). Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Heart Failure Symptom Status Scale (HFSSS) (time frame: Baseline and 2 months after baseline). The study lists 3 primary outcomes in all. It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 7 Oct 2026.

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