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Chronic TinnitusNCT07324603

Smartphone-Based vs Face-to-Face Counseling for Tinnitus

A study testing Face-to-Face Tinnitus Counseling and Smartphone-Based Tinnitus Counseling in people with Chronic Tinnitus, run by TC Erciyes University at 1 site in Turkey (Türkiye).

Completed

Finished. The study has ended and is not enrolling. Results may be posted on the official record.

Official record
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Trial summary

This study aims to compare the effectiveness of smartphone-based counseling and face-to-face counseling in adults with chronic tinnitus. Both interventions are based on the same structured counseling protocol and are delivered over a six-week period. Read more about this study

Who is it for?
Ages 18 years and older
Conditions the study is for
Chronic Tinnitus
What is being tested?
Face-to-Face Tinnitus Counseling and Smartphone-Based Tinnitus Counseling
Could I receive a placebo?
No, everyone receives an active treatment
How many people
42 participants
Where
1 siteTurkey (Türkiye)
Study dates
1 May 2024to 7 May 2025
Phase
Interventional
Are there results?
None posted in the registry

Key requirements

Who can take part, as listed by the sponsor. Only the study team can confirm whether you are eligible, so take this list to your doctor.

  • Ages 18 years and older
  • All sexes
  • No healthy volunteers
  • Adult, Older adult

Who may be able to join

  • Adults aged 18 years or older
  • Diagnosis of chronic subjective tinnitus lasting at least 6 months
  • Completion of a comprehensive audiological evaluation
  • Ability to read and understand the study materials
  • Adequate cognitive function as determined by a Mini-Mental State Examination score of 25 or higher
  • Willingness and ability to provide written informed consent

Who cannot join

  • Presence of objective tinnitus
  • History of neurological disorders
  • Diagnosed major psychiatric disorders
  • Receipt of tinnitus-related treatment within the previous 3 months
  • Inability to use or access the smartphone application (for technical or device-related reasons)

Trial locations and contacts

1 site in 1 country.

Turkey (Türkiye)1 site
  • Erciyes University Faculty of Health Sciences

    Kayseri, Kayseri, 38000

Other trials in Turkey (Türkiye)

About this study

Official title: A Randomized Controlled Trial Comparing Smartphone-Based and Face-to-Face Counseling for Chronic Tinnitus

This study aims to compare the effectiveness of smartphone-based counseling and face-to-face counseling in adults with chronic tinnitus. Both interventions are based on the same structured counseling protocol and are delivered over a six-week period. The primary research question is whether smartphone-based counseling can achieve clinical outcomes comparable to those of traditional face-to-face counseling in reducing tinnitus-related impact and associated symptoms.

Read the detailed description

This study is a randomized, parallel-group clinical trial designed to evaluate two counseling delivery formats for chronic tinnitus. Eligible adult participants with chronic subjective tinnitus are allocated to either smartphone-based counseling or face-to-face counseling. Both groups receive the same structured counseling content, with the delivery format being the only difference between interventions.

The counseling protocol focuses on tinnitus education, correction of maladaptive beliefs, and development of coping strategies. In the face-to-face group, counseling is delivered through scheduled in-person sessions using a structured educational booklet. In the smartphone-based group, the same content is delivered through a mobile application consisting of sequential modules, including assessment, education, coping strategies, and a clinician support feature.

Participants in both groups complete baseline assessments prior to counseling and follow-up evaluations at two and six weeks. The study is designed to examine whether smartphone-based counseling can achieve outcomes comparable to traditional face-to-face counseling when a unified counseling protocol is applied.

Being tested
Face-to-Face Tinnitus Counseling, Smartphone-Based Tinnitus Counseling
Keywords
Chronic tinnitus, Counseling, Smartphone-based counseling, Digital Health, Mobile Application, Patient Education

What participants receive

What participants receive. In a randomised study each person is assigned to one group by chance.

  • Face-to-Face Tinnitus CounselingBehavioural

    Structured tinnitus counseling is delivered in person using a standardized educational booklet over a six-week period.

  • Smartphone-Based Tinnitus CounselingBehavioural

    Structured tinnitus counseling is delivered via a mobile application with sequential modules over a six-week period

Study groups in NCT07324603
Study groupRoleWhat they receive
Face-to-Face CounselingExperimentalParticipants receive structured tinnitus counseling delivered in person using a standardized educational booklet over a six-week period.
Receives: Behavioral: Face-to-Face Tinnitus Counseling
Smartphone-Based CounselingExperimentalParticipants receive the same structured tinnitus counseling delivered via a mobile application with sequential modules over a six-week period.
Receives: Behavioral: Smartphone-Based Tinnitus Counseling

What is being measured

The primary outcome is the main question the study is designed to answer.

  1. Tinnitus Impact

    Change in tinnitus impact assessed using the Tinnitus Handicap Inventory (THI).

    Measured: Baseline to 6 weeks

Secondary outcomes (4)
  1. Depressive Symptoms

    Change in depressive symptoms assessed using the Beck Depression Inventory (BDI).

    Measured: Baseline to 6 weeks

  2. Sleep Quality

    Change in sleep quality assessed using the Pittsburgh Sleep Quality Index (PSQI).

    Measured: Baseline to 6 weeks

  3. Perceived Tinnitus Severity

    Change in perceived tinnitus severity assessed using a Visual Analog Scale (VAS).

    Measured: Baseline to 6 weeks

  4. Tinnitus-Related Annoyance

    Change in tinnitus-related annoyance assessed using a Visual Analog Scale (VAS).

    Measured: Baseline to 6 weeks

Timeline

From the start of the study to its completion; the mark is today. Estimated dates are the sponsor’s plan.

  1. First posted7 Jan 2026
  2. Study start1 May 2024
  3. Primary completion1 Mar 2025
  4. Study completion7 May 2025

Resources

More details

For doctors and researchers: how the study is designed, who runs it, and its registry IDs.

Study design
Study type
Interventional
Phase
Phase N/A
Primary purpose
Supportive care
Allocation
Randomised
Intervention model
Parallel groups
Masking
Single blind
Who is masked
Participant
Enrolment
42 participants (actual)
IDs, dates and publications
ClinicalTrials.gov ID
NCT07324603
Sponsor's protocol ID
İ04-201-23
Other IDs
124S118
Status last verified
Dec 2025
First submitted
23 Dec 2025
Last updated
7 Jan 2026
Results posted
No
Data monitoring committee
No
FDA-regulated drug
No
FDA-regulated device
No
Individual data sharing
No

Questions about this trial

What is this clinical trial studying?

A study testing Face-to-Face Tinnitus Counseling and Smartphone-Based Tinnitus Counseling in people with Chronic Tinnitus, run by TC Erciyes University at 1 site in Turkey (Türkiye).

The full registered description is in the About this study section and the official record.

Who may be eligible to take part?

The sponsor lists 6 inclusion and 5 exclusion criteria. Eligibility is decided by the study team after screening, so read the full criteria and contact a listed site.

Is this clinical trial currently recruiting?

The record says: finished, as of the sponsor's last update on 7 Jan 2026. Status can change between updates, so confirm with the study contact before making plans.

Where is the study taking place?

The record lists 1 site in Turkey (Türkiye). Whether a site is taking part right now should be confirmed with that site. See every site.

What are the possible benefits and risks?

They depend on the study and the treatment, and no study can promise a benefit. The study team explains the known risks during informed consent, before anyone joins; the record itself does not list them.

Are results available for this study?

The study is completed, but results are not available in the source record. That does not mean the treatment did or did not work.

How can a doctor refer a patient or contact the research team?

The record lists no contact. The official record names the sponsor, who can be asked directly. AzTrials does not enrol participants or take referrals.

What does the primary outcome measure?

Tinnitus Impact (time frame: Baseline to 6 weeks). It is what the study was designed to measure, not a finding.

Where can I read the original study information?
Does a listing mean the treatment is approved or proven to work?

No. A listing means the study is registered. It does not show that the treatment is safe, works, or is approved by a regulator.

How often is this information updated?

AzTrials copies changed records from ClinicalTrials.gov every night and reloads the whole registry every week. The sponsor last updated this record on 7 Jan 2026.

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